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Microsoft Microsoft Dynamics 365 for
Microsoft Unveils HoloLens 2, Dynamics 365 mixed reality Apps
by Kurt Mackie
February 25, 2019
Microsoft this week unveiled the subsequent-technology HoloLens headset and its accompanying Azure Kinect digital camera, in addition to a lot of ally efforts round combined truth.
The product bulletins were fraction of Microsoft's keynote talk on Sunday at mobile World Congress (MWC) 2019 in Barcelona. The talk concentrated on using Microsoft's combined-reality applied sciences for industrial purposes, as well as some scientific functions. ally Epic games pledged to assist HoloLens as an open platform, however there changed into puny else about video games birthright through the keynote. It more often than not concentrated on options for working environments. The speak's highlights are summarized during this Microsoft announcement, and the keynote will also subsist considered at this web page.
with esteem to Microsoft's mixed-fact options, Alex Kipman, a Microsoft Technical Fellow for synthetic intelligence (AI) and blended reality, described three Microsoft concepts for an open computing future. First, Microsoft is backing an open app mannequin for mixed reality, with a view to permit builders to create their own open software shops. second, Microsoft is helping an open net browsing model, and builders can create browsers for it. He introduced that the Firefox reality browser will accelerate natively on HoloLens. Third, Microsoft is making it in order that anyone can innovate on its headsets the utilize of open APIs.
HoloLens 2 and Azure KinectHoloLens 2 is bringing greater immersion for users and more consolation, Kipman mentioned. Its out-of-the-container functioning supports forty seven pixels per degree of sight, which enables the analyzing of an 8-element font. HoloLens 2 adapts to the user's hand, which lets the person handle holograms, and it additionally adapts to the consumer's eyes.
Kipman claimed that Microsoft has tripled the comfort of the gear and decreased its weight by using making the backside fraction wholly of carbon-fiber fabric. An onstage demo described HoloLens 2 as signing in the user after they set on the headset. It acknowledges the consumer's hands and calibrates to the adult's hand dimension. It scans the atmosphere, too, which lets the user contact holograms and tolerate "instinctual interaction."
The HoloLens 2 combined-fact headset. (source: Microsoft)
Microsoft Azure Kinect was described on stage as a small, versatile, clever aspect gear that is alert individuals, objects and moves, in line with Julia White, corporate vice chairman for Azure at Microsoft. or not it's a digicam sensor for HoloLens 2 that was described ultimately year's Microsoft build developer smack as "venture Kinect for Azure." She eminent that DataMesh has been trying out Azure Kinect to create solutions for auto manufacturing, equivalent to assessing if worker's are the utilize of the commandeer fraction within the correct means. fitness keeping industry Ocuvera is trying out a sensor that alerts nurses if a patient is likely to smack a fall.
The Microsoft Azure Kinect digicam-sensor device for HoloLens 2. (source: Microsoft)
The Azure Kinect evolution gear charges $399 and developer companions can order it nowadays. HoloLens 2 is available for preorder now by means of partners, but the product could subsist available sometime this yr. The cost for HoloLens 2 become described as being $three,500 with bundles beginning at $125 per month for developers. details are described in Microsoft's pricing page.
New Apps and ServicesAlso newly announced on the event was Dynamics 365 publications, which is a mixed-fact utility that lets HoloLens people observe step-by using-step guidance the spot they work. Dynamics 365 publications might subsist available for companions subsequent year, Kipman pointed out, although it's on the preview stage now. Microsoft's different mixed-fact apps consist of Dynamics 365 far flung assist, which lets technicians collaborate on tasks, and Dynamics 365 layout, which helps with physical house designs.
Two current Azure blended-truth functions were announced: Azure Spatial Anchors, at present at preview, and Azure remote Rendering, presently at deepest preview. Azure Spatial Anchors is designed to abet create mixed-truth apps with precise mappings for HoloLens, as well as for Android and iOS contraptions. Azure remote Rendering goals to remedy the hardship of acquiring totally genuine representations of three-D content material, in accordance with Kipman. it will probably reveal holograms of limitless detail, he claimed.
The Microsoft HoloLens Customization software become introduced. software participant Trimble, a building enterprise, took talents of the software to create its Trimble XR10 difficult hat for bailiwick use, which uses HoloLens 2. Trimble's device could subsist accessible concurrently HoloLens 2, Kipman indicated.
'Unintended consequences'The MWC19 Barcelona converse kicked off with opening remarks with the aid of Satya Nadella, Microsoft's CEO. He described an mediocre linked physical and virtual world imaginative and prescient, which may subsist driven by way of three breakthroughs. First, computing may not subsist restrained to a single gadget or single datacenter, and it'll subsist capable of adapting to the touch, speech and gestures. The 2d breakthrough can subsist AI, which is being infused into each interaction. The third leap forward could subsist inserting individuals on the seat of things instead of the device.
Nadella stated that the subsequent step forward will Come from a retailer or an auto company. The intent is not to circle into elegant on Microsoft however to subsist independent with Microsoft, he talked about.
Nadella introduced that "at the equal time, i'm clear-eyed in regards to the unintended consequences of those advances." In that regard, Microsoft believes that privateness is a primary human birthright and that's why it prioritizes its security efforts. The seat of attention with AI should silent no longer subsist on what computers can finish but what they should do, he spoke of.
Unmentioned throughout the converse tolerate been the information militia points of those applied sciences. despite the fact, an internally circulated missive from Microsoft employees on Friday had appealed to Microsoft's administration that HoloLens should not subsist used as an champion to assassinate americans, in response to a BBC information report.
Microsoft will feasible live the route, though, in line with its past responses. In an October blog post, Microsoft President Brad Smith defended Microsoft's forty-12 months relations with the Pentagon and counseled that personnel may accumulate reassigned if desired. In January, Microsoft gained a $1.7 billion Joint enterprise defense Infrastructure (JEDI) constrict to supply cloud features for the department of protection, which additionally had elicited an worker missive of protest.
Kurt Mackie is senior word producer for the 1105 enterprise Computing community.
Microsoft is readying extra current Dynamics 365 purposes which officers are touting as AI and combined-truth-infused. at the "Microsoft industry forward" conference in Paris on February 21, industry officers outlined plans for a yoke of current industry applications that are within the pipeline.
Microsoft already has been building up its portfolio of Dynamics 365 AI and blended-reality applications. The next wave of those sorts of applications will coincide with the April 2019 free up of Dynamics 365, which Microsoft will subsist rolling out to consumers from April to September 2019.
On the arriving-quickly Dynamics 365 app record:
Dynamics 365 far flung assist for cellular devices. Microsoft has been touting its far flung abet application for the HoloLens for a while now. Coming in a preview for Android first, far off aid for mobile will allow clients to travail with an Android mobile gear along with the HoloLens (or now not) to collaborate remotely and troubleshoot considerations. This app will subsist built-in with Dynamics 365 for box carrier.
I asked Microsoft if/when there can subsist a Dynamics 365 remote assist app for iOS gadgets and turned into instructed by a spokesperson that Microsoft would evaluate this in response to customer comments.
Dynamics 365 Product Visualize. Microsoft officers foreshadowed plans for this application ultimate year at build. Coming first to iOS instruments in preview kind, the Product Visualize app is meant to aid marketers demonstrate off and customise products of their actual environments in industries fancy manufacturing, healthcare and automobile. This app might subsist built-in with Dynamics 365 for sales and Microsoft groups.
I asked officials when and if Product Visualize would also subsist obtainable for Android contraptions and was informed by a spokesperson that Microsoft would evaluate this in line with client feedback.
Dynamics 365 digital Agent for consumer provider. this is a current cloud carrier for developing customized virtual assistants. the public preview of the digital Agent is slated to hit in April. At CES this year, Microsoft officers talked up a Microsoft solution accelerator -- a group of templates and foremost practices -- designed to aid clients construct their own customized digital agents according to Microsoft's expertise.
Dynamics 365 Fraud insurance plan. Fraud insurance procedure is yet another current cloud provider for e-commerce merchants, which is supposed to assist sever lower back on fraud loss; enhance financial institution acceptance costs; and enlarge valued clientele' online searching adventure. A public preview is coming in April 2019.
Dynamics 365 client Insights. here's one other Dynamics 365 app designed to deliver customer tips. or not it's different from the previously announced Dynamics 365 AI for customer provider Insights and Dynamics 365 AI for Market Insights. it subsist more concentrated on helping clients retain shoppers and construct loyalty through insights from their data.
closing 12 months, Microsoft officially targeted far flung aid and design, two HoloLens purposes developed with the aid of Microsoft for industry users, a fraction of its Dynamics 365 October free up. officers also mentioned Microsoft was building two other current augmented/combined fact apps for HoloLens: One for practicing and Dev and a different for product-focused collaboration, replete over its construct 2018 developer conference. The Product Visualize app is the latter; the working towards and dev app has yet to subsist unveiled.
Microsoft recently posted the unencumber notes for its Dynamics 365 April 2019 release, with a purpose to start rolling out to shoppers on April 5.
A regional retailer with dozens of US areas lately replaced their fifteen 12 months ancient POS device, Microsoft Dynamics RMS, with a brand current Dynamics 365 for Retail cloud-primarily based solution. in the system they overcame early Azure performance challenges, re-affirmed their credit in the cost of the utilize of out of the container points, and developed a roadmap concentrated on the Microsoft cloud that will expand their utilize of Dynamics 365 ERP functions.
This retailer, which did not are looking to subsist identified, has confronted some commonplace and a few pleasing challenges over the route of their D365 for Retail rollout, their IT director and CTO advised MSDW in an interview. however they credit a yoke of components with their success up to now, together with the discipline to forestall most customizations and the option to utilize a phased deployment that replete started with POS before tackling different ERP, consumer loyalty, and data management necessities.
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Microsoft Dynamics 365 for Talent
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Microsoft on Thursday announced a number of artificial intelligence, mixed reality and customer insights tools for Microsoft Dynamics 365 at its Microsoft industry Forward event in Paris.
There is "a lot of hype around AI and MR," eminent Rebecca Wettemann, vice president of research at Nucleus Research, "but these are existent applications delivering value to customers today."
Microsoft also announced it will publicly preview a current Microsoft Forms Pro this spring.
There is "a consistent theme in replete these offerings -- providing lofty degree of flexibility to enable national developers and power users while silent maintaining technology governance and compliance," remarked Nicole France, principal analyst at Constellation Research.
"Microsoft's advantage is its decades of investment in R&D across its portfolio, which it's bringing to tolerate on its industry applications portfolio," Wettemann told CRM Buyer. "This is highlighted in the MR space, where it's ahead of the relaxation of the industry."
The AI solutions "are designed to surface next best action and create digital feedback loops over time," said Ray Wang, principal analyst at Constellation Research.
Mixed reality enables current industry models, he told CRM Buyer. "Think of the faculty to finish bailiwick service with IoT, where you are guided to the broken gear and can find replete the parts in a heads-up array with MR. You can then request real-time abet with a topic matter expert or engineer at headquarters or at the manufacturer."
The main competitors to Microsoft Dynamics 365 are Salesforce, Adobe, SAP and Oracle, Wang said. They are building similar capabilities in AI across the board, but Microsoft is ahead in MR.
The AI Solutions
AI solutions Microsoft announced:
Dynamics 365 Customer Insights -- now available for preview and scheduled for common availability in April;
Dynamics 365 Virtual Agent for Customer Service, a cloud service launching in public preview in April; and
Dynamics 365 Fraud Protection, a cloud-based solution. A public preview will subsist released in April.
"The AI tools are particularly useful because … they can subsist used by a wide scope of employees who tolerate primary responsibility for, in this case, customer interaction and customer service," Constellation's France told CRM Buyer. "They don't require abysmal evolution expertise to subsist used effectively."
Dynamics 365 Virtual Agent for Customer Service lets industry users easily create and manage AI-powered virtual agents that resolve routine problems and requests.
Virtual Agent "is a worthy example of how industry users can configure and launch their own agent apps in a no-code environment, driving greater flexibility and productivity, and being less of a cross and backlog for IT," Nucleus' Wettemann pointed out.
Dynamics 365 Fraud Protection will abet e-commerce businesses sever fraud losses, enlarge bank acceptance rates, and help the online shopping experience
"Digital businesses need to understand that every revenue-generating convoke to action that consumers smack -- things fancy account creation, login, buy, participate and review -- corresponds to risks associated with fraud," Kevin Lee, reliance and safety architect at Sift, told CRM Buyer.
In a January survey of 500 professionals representing North American online retail industries with more than 500 employees, Sift uncovered the following:
63 percent battled fake accounts;
64 percent faced payment fraud;
55 percent were plagued by fake or spammy content; and
42 percent dealt with account takeovers.
64 percent had not fully achieved the goal of staying ahead of fraud patterns;
65 percent were experiencing more fraud at their sites;
69 percent spent more on fraud terminal year than the year before; and
95 percent planned to add more tools or hire more people to manage fraud over the next 12 months.
Fraud hampers industry growth, Sift found, in a number of ways:
73 percent of survey respondents said their companies could not fully achieve their goal of launching current products without increasing risk;
71 percent said the identical about stirring into current markets;
57 percent said revenue-driving goals and fraud prevention goals were not fully aligned; and
86 percent of executives were involved in fraud prevention.
"We anticipate that by having access to tools that enable digital reliance and safety at scale, Microsoft Dynamics 365 customers would observe less fraud and more revenue while unlocking better customer experiences," Lee said.
The mixed reality solutions Microsoft announced:
Dynamics 365 Remote Assist, used by remote experts with HoloLens for gear verification and incident response, has been extended to Android mobile devices in preview; and
Dynamics 365 Product Visualize is coming to iOS in preview. It lets sellers demonstrate products to customers directly within their Dynamics 365 for Sales workflow, and spatial and configuration notes are replete saved directly within the associated sales opportunity.
Dynamics 365 Remote Assist will comprehend mobile annotations, group calling, deeper integration with Dynamics 365 for bailiwick Service, and improved accessibility features for the HoloLens app.
Technicians will subsist able to utilize either HoloLens or an Android mobile device to collaborate with remote experts and troubleshoot issues in context.
"These current mixed reality offerings obtain it feasible to extend bailiwick service and sales teams, again, without the need for specialized expertise," Constellation's France observed.
"Remote Assist allows bailiwick service agents and even customers to unravel complicated problems on their own," she said. "Product Visualize connects a 3D visualization of a complicated product directly to configuration and product catalogs, shortening the process from design to quote."
The Advantages of Forms Pro
Microsoft Forms Pro is effortless to set up and configure. It triggers surveys around specific events; collects feedback across channels; lets businesses embed surveys across apps, the Web and mobile devices; identifies sentiments automatically; and lets users analyze customer feedback.
It will "make feedback management easier, and save time when working on common forms," Constellation's Wang said.
Forms Pro "is a worthy addition to Microsoft's CRM and Talent portfolios,"Wettemann suggested, "and is likely to subsist useful in other areas of the industry as well."
Microsoft has confirmed a number of current Dynamics 365 applications for mobile devices and its own HoloLens AR headset. At its Microsoft industry Forward conference in Paris yesterday, the company discussed which apps are coming to iOS, Android, and HoloLens in the near future.
All the following current apps will subsist introduced on Dynamics 365 from April to September 2019:
Dynamics 365 Product Visualize: Announced at Build 2018 terminal year, Product Visualize allows sellers to showcase and customize products more efficiently. This can subsist done in their actual industry areas, whether it is tech, healthcare, or others. Microsoft says the app will debut on iOS in preview for Sales and Microsoft Teams.
Dynamics 365 Virtual Agent for Customer Service: Microsoft also discussed a current cloud-based implement for creating customer virtual assistants. This is fancy the solution accelerator the company talked about terminal month, providing templates and best practices for users to create their own customer virtual agents.
Dynamics 365 Fraud Protection: Another cloud-based service, Fraud Protection is an app designed for e-commerce owners. As the name suggests it can abet forestall fraud and enlarge bank acceptance rates. Microsoft says a public preview will subsist available from April 2019.
Dynamics 365 Customer Insights: industry owners can help the information they receive about consumers through the Customer Insights app. Microsoft says the current service will abet organizations retain customers and create more loyalty through data insights and analytics.
Last month, Microsoft published its release notes for Dynamics 365 April 2019, which will subsist made available from April 5.
“The April ’19 release includes hundreds of current enhancements and capabilities across Dynamics 365 applications including Sales, Marketing, Customer Service, Portals, bailiwick Service, Project Service Automation, Finance and Operations, Talent, Retail, and industry Central. We’re also adding a current set of mixed reality experiences using Microsoft Layout and Microsoft Remote Assist.”
Following my webcast
"Your HR Solution in Dynamics 365 for Talent", a recording of which is
available here, several questions were raised related to
this current addition to the Dynamics
365 family. Is it a cloud version of the Human Resources module from Dynamics AX?
Is it going to replace it eventually? Is there a on-premises edition? What's
its licensing model? I'll answer these and other questions in this article.
But before they carry on
with the mp;A format, let me recap the key messages about Talent shared
during the webcast.
End-to-end HR process management
Microsoft Dynamics 365 for Talent introduces more streamlined processes for
managing recruitment and onboarding, as well as many routine tasks and
processes related to staffing your organization. These processes include
employee retention, benefits administration, training, performance reviews, and
change management. It also provides a framework for HR administrators to manage
areas of professional evolution of employees and identification of talents
within an organization for potential compensation and succession.
According to the official documentation, they can
use Talent to complete these tasks:
comprehensive worker information from hire to retire.
administer profit plans, enroll workers, assign relative coverage, and
and monitor absence policies.
and track profile-based time management and generate pay information to export
to a payroll system.
performance and implement worker goals.
deliver, and analyze training courses that comprehend agendas, sessions, and
And the best fraction of
it: you don't need to jump across different tools for managing replete these tasks.
Talent offers a consistent and unified dashboard for HR administrators to
manage replete the feasible HR processes, as well as for candidates and employees
to interact and update their profile, complete tasks, attend training or
request leave, and more.
I tolerate been working in
the education space for most of my career and I tolerate seen and used several
specialized HCM (Human Capital Management) systems. I must admit, Dynamics 365
for Talent, along its integration with LinkedIn,
looks fancy a complete and very mature platform for managing HR processes at 360
degrees. The integration with LinkedIn extends to:
an application on LinkedIn and bringing it into Attract for running the hiring
the candidate's profile into Attract in the identical way that a recruiter could see
it in LinkedIn Recruiter
development is the option to create a job opening in Talent and post it on
LinkedIn. Whatever position, role or job is created in Talent, for now, can be
used within the Talent's modules, including Attract, Succession, etc. Also,
under consideration for future evolution is the possibility to tolerate a "Talent
portal" for intranet/extranet integration, publishing vacancies, and more.
I am particularly
attracted by the Attract app (no pun
intended), because it provides very user-friendly capabilities for handling the
recruitment phase. Candidates can subsist added to open jobs and further from stage
to stage until either an present is extended or the application is rejected. In
each stage, candidates straggle through activities fancy screening calls,
assessments, and the scheduling of interviews. After they apply, candidates get
an email inviting them to sign in to Attract with their LinkedIn account, where
they can follow the status of the job, their application, and respond to any
tasks that are assigned to them. For a quick video of the in Attract, I recommend watching this video, which shows the
candidate touchpoints during the recruitment process, which are:
As they straggle from
recruiting through hiring, the Onboard
app can abet us bring their current employee into their organization by setting SMART goals,
providing information they need to accumulate started, connecting them with
colleagues, and generally setting them up for success in their current role. This
happens by creating online welcome guides where current hires can find replete the
information they need to accumulate off to a worthy start-from the day they accept
their offer. The online editor walks you through the definition of a welcome
guide from scratch or from a pre-made template with sample content. Once ready,
just ship a link to the sheperd to your future employees and then Come back often
to add activities that will retain them engaged.
A welcome guide
Introduction, where you can add a personalized headline and introductory message or a
Activities, a personalized to-do list for your current hire. You can pick from the
sample activities provided or add current ones of your own using any of the
available plug-ins for embedding external content from YouTube, Sway, PowerApps
and Microsoft Stream. It's likely that more plug-ins will subsist added in the future.
Contacts, for introducing the current person to apropos people in the organization.
Do not forget the IT guys, a current employee will need their abet on day one!
Resources, for attaching any other digital asset that you may want to participate with
your current colleague but does not require them to pick any action. This includes
PDF or Office files, as well as images, diagrams, videos, etc.
The online editor for Onboard Welcome Guides
Once your welcome
guide is ready, you can save it as a template to reuse with other current employees
by email. They will subsist able to open the sheperd and follow up on each assigned
activity by opening the welcome sheperd in a web browser or on their mobile
There are two types of
experiences that Talent offers:
Experiences: hire the best talent faster, build lofty performing agile teams and
maximize the potential of your team.
Experience: strategic HR smack to drive operational excellence through
intuitive experiences, visibility and collaboration and impactful programs.
These experiences are
licensed together in the Dynamics 365 for Talent application. Examples of full
users who would require a replete license of Talent comprehend HR professionals and
recruiters. Other users who sit outside of HR and recruiting, such as employees
who need self-serve HR access and hiring managers who will subsist hiring for their
own teams, would need a Team Members license.
For more information
on the licensing topic, gladden advert to this
There are some
technical requirements that tolerate to subsist met by an organization to experience
Dynamics 365 for Talent at its best. On the client side, Talent supports recent
version of the most common web browsers:
Edge on Windows 10
Explorer 11 on Windows 10, Windows 8.1, or Windows 7
Chrome (latest publicly available version) on Windows 10, Windows 8.1, Windows
8, Windows 7, or Google Nexus 10 tablet
Safari (latest publicly available version) on Mac OS X 10.10 (Yosemite), 10.11
(El Capitan) or 10.12 (Sierra), or Apple iPad
A safe property (speed
and bandwidth) of internet connectivity is also important. Dynamics 365 for
Talent is designed for networks with latency of 250-300 milliseconds or less.
This is the latency from a browser client to the Microsoft Azure data center
that hosts Dynamics 365 for Talent. You can test your network latency with this
online tool: www.azurespeed.com. Bandwidth requirements vary by scenario, with
most typical scenarios requiring a bandwidth of more than 50 kilobytes per
Dynamics 365 for
Talent has an aggressive roadmap
over the next months that will evolve to introduce current capabilities. I'll try
to wait up with the pace of innovation of Talent and report changes with future
webcasts and in my blog as well.
The Dynamics 365 public roadmap
You can start
familiarizing with Talent by creating a current ordeal version. Even if you are
already a user on any other product of Dynamics 365, it is feasible to add the
Talent module at no extra cost for 30 days. Just request a current ordeal version
All features available
today are ready in the Dynamics 365 cloud, in the US and internationally,
including the Government Cloud. The product is available in over 130 countries
and 40 languages, including Arabic, simplified Chinese and Japanese. The target
is to accumulate Talent available in the top 60 most spoken languages in the world.
Although there is some
overlapping of functionality with the similar module in Dynamics AX, Talent is
to subsist considered a purely cloud-based product that can accelerate independently from
any other product in the Dynamics 365 family. As far as I know, there is no
current procedure by Microsoft to port Talent to accelerate on a server behind the firewall.
And I am not alert of any procedure to remove the HR module from Dynamics AX. The
strategy is to provide a safe level of integration towards other systems,
including AX itself, via the Common Data
Service and Flow (Microsoft's
tool for process orchestration). This approach will allow ISVs to build
personalized portals for prospective candidates to submit their CVs, for
example, or integration with online course vendors, training elbowroom providers,
etc. Although there is not a direct flux connector for Talent at the moment,
the combination of Common Data Service and Common Data Model, should provide
some level of data exchange. Also, in the roadmap is the evolution of a
public API for any character of third party integration.
There is much more to
Talent than what they had a desultory to observe in this initial webcast, which focused
on the initial steps of recruitment and onboarding. In a future contribution,
I'll explore additional modules of Talent that bring the employee in the center
of action of their professional career development. These include:
Employee self-service, for employees to manage their own profile, tasks,
training activities, performance reviews deadlines, leave requests, etc.
Organization administration, for defining org structures based on
departments, positions, jobs and roles.
Employee evolution and learning, a fully integrated learning management system
for online and onsite training delivery.
Compliance, including performance journals and performance appraisal cycles.
Benefits and compensation management, with integration with payroll systems and
To sum up, Dynamics
365 for Talent gives managers and employees a single location to easily manage career paths and goals, and proactively
maintain up-to-date profiles, goals and compliance certificates. The built-in
integration with Common Data Service exposes a flush data set that can subsist further
analyzed in Power BI, for example, and abet emerge opportunities for workforce
optimization, cost reduction and, in general, create a high-performance work
culture through efficacious programs and streamlined human capital management.