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MB2-715 exam Dumps Source : Microsoft Dynamics 365 customer engagement Online Deployment

Test Code : MB2-715
Test appellation : Microsoft Dynamics 365 customer engagement Online Deployment
Vendor appellation : Microsoft
: 90 true Questions

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Microsoft Microsoft Dynamics 365 customer

From the Microsoft Dynamics 365 for customer engagement and CRM Blogs: stream; trade rules: Portal entry; e-mail engagement | killexams.com true Questions and Pass4sure dumps

This week on the Dynamics 365-CRM weblog roundup:

  • Microsoft circulate – duty motion on update of certain box in Dynamics 365 client Engagement
  • Microsoft Dynamics 365 counsel and hints: utilize company guidelines
  • supply contacts with entry to a portal by means of a workflow
  • Embedded intelligence with e mail engagement in Dynamics 365
  • Microsoft movement – operate motion on update of particular field in Dynamics 365 consumer Engagement

    On Inogic's Microsoft Dynamics 365 (CRM) assistance and tricks blog, the author sung the praises of Microsoft circulate, saying that it changed into the "neatest thing that ever happened to national developers." The writer defined that Microsoft circulate offers builders a number connectors, including a connector for Dynamics 365 client Engagement.

    For the D365CE connector, they gain beneath triggers (at the time of writing the weblog): On demand; on replace; on create; and on delete. For Microsoft stream, the circulate is totality the time brought on on an update and never on update of a selected field. So, the question arises, what to attain if they wish to trigger the movement on supersede of a specific container in D365 CE?

    within the blog post, the author provided some steps to permit national developers to set off circulate on supersede of a particular field – whatever thing that might gain required a skilled developer during the past.

    which you could study the steps to ensue here.

    Microsoft Dynamics 365 counsel and hints: utilize company guidelines

    On the CRM application blog, a writer from the Beringer expertise neighborhood defined why system directors should noiseless fulfill certain they consist of enterprise suggestions of their "system administrator CRM utility belt of super powers."

    within the blog attach up, the author mentioned that enterprise rules gives clients a simple drag-and-drop interface so as to attach into effect and preserve benchmark guidelines that are always changing.

    The author offered examples of movements users can buy by configuring an simple drag-and-drop enterprise rule on a profile and gave actual-world examples from is personal event to clarify some of those actions.

    that you would breathe able to read more about a passage to utilize trade rules birthright here.

    give contacts with entry to a portal by means of a workflow

    On the Megan V. Walker – information, hints and solutions for non developer geeks blog, Walker pointed out that there were numerous techniques a contact could accumulate entry to a portal. In her blog submit, she mentioned how to permit contacts to entry a portal by the utilize of a workflow.

    She famed that the tips she supplied was predicated on clients already having their portals install, in addition to having created any web roles that they necessary.

    Walker then presented the workflow in its entirety and broke it down cramped by little. She additionally advised that clients would ought to gain Jason Latimer's CRM String Workflow Utilities confess installed first because it was obligatory for a brace steps.

    which you could study what the steps are to supply contacts with entry to a portal via a workflow birthright here.

    Embedded intelligence with e-mail engagement in Dynamics 365

    On the PowerObjects weblog, Joe D365 mentioned that Microsoft rolled out a brace of exciting features as section of embedded intelligence in D365CE.

    He then defined the key capabilities of embedded intelligence, including e mail engagement that lets users track electronic mail records and more advantageous engage shoppers.

    e-mail engagement permits Dynamics 365 clients to preserve song of the a variety of information about the electronic mail messages goes out of Dynamics 365 akin to:

  • what number of time electronic mail messages opened.
  • follow if attachments are opened or now not.
  • variety of time hyperlinks in e-mail clicked.
  • Replies to the electronic mail.
  • In his weblog post, Joe D365 mentioned the passage to enable e-mail engagement in Dynamics 365, a passage to utilize it, and how to solemnize the emails so you know when a recipient has opened an e mail, clicked on embedded hyperlinks, opened attachments, or sent a reply.

    that you may study more about e-mail engagement here.


    Centrica types strategic partnership with Microsoft to radically change container operations with Dynamics 365 and AI | killexams.com true Questions and Pass4sure dumps

    Centrica, the main overseas power and features company with customary consumer brands British gasoline, Dyno and Direct power, has formed a strategic partnership with Microsoft designed to transform the passage its 12,000-robust group of British gas engineers serve consumers throughout the uk. The contract is at the heart of the Centrica purpose to “supply energy and capabilities to fullfil the altering wants of their purchasers”.

    Microsoft is working in shut partnership with Centrica’s UK buyer division, enforcing an built-in end-to-conclusion software and functions confess in keeping with Microsoft Dynamics 365. the unusual system will supply brilliant automation of planning and dispatch, decreasing time-intensive manual tactics and current legacy methods.

    Centrica personnel will breathe provided with factual time and actionable insight, making certain shoppers may too breathe saved up to this point with reform and well timed tips. the brand unusual system is underpinned with the aid of the latest synthetic intelligence expertise from the Microsoft Azure cloud platform and Microsoft 365 purposes similar to power BI, common sense App, circulation and PowerApps.

    Matthew Bateman, Managing Director for container Operations at British gas, stated: “just over a yr ago they announced that Centrica had transitioned to Microsoft Azure, a movement at the coronary heart of their digital transformation ambitions. This announcement marks the next stage on that experience – edifice reducing-side intelligence into the manner they elope their field operations to enhance the provider they carry for their consumers of their buildings.

    “If a boiler or home appliance breaks down, a customer wishes us to repair their problem at once and to know when an engineer should breathe there. Working with Microsoft, they can develop a seamless digital adventure for their purchasers, providing more flexibility and reliability for engineer appointments.”

    “Microsoft is proud to deepen its relationship with Centrica. it is a agreeable illustration of how a great organisation can build advanced intelligence into its operations to radically change approaches and empower employees to fulfill more desirable decisions,” observed Cindy Rose, Chief govt of Microsoft UK. “most significantly, they loom ahead to seeing how their technology will support the tens of millions of Centrica purchasers across the nation acquire an ever more advantageous provider.”

    Tags: 365, Azure, british gas, centrica, microsoft, energy BI


    OpenText publicizes prolonged ECM For Microsoft Dynamics 365 | killexams.com true Questions and Pass4sure dumps

    OpenText, along side Contesto, provides to its Integrations With Microsoft

    Waterloo, ON /PRNewswire/ - OpenText™ (NASDAQ: OTEX,TSX: OTEX), a global chief in commercial enterprise counsel administration (EIM), nowadays announced the provision of OpenText prolonged ECM Enabler for Microsoft Dynamics 365 for customer service. the brand unusual solution, developed in partnership with Contesto, integrates OpenText's leading trade content administration (ECM) portfolio with Dynamics 365 for customer carrier to carry a complete set of content material functions to enhance company procedures flows, and allow seamless consumer engagement.

    OpenText extended ECM Enabler through Contesto for Dynamics 365 for customer carrier enables brilliant and connected organisations to transform revenue, advertising and marketing, customer and container carrier automation with the aid of securely and seamlessly integrating content material services into enterprise techniques.

    "a birthright away relationship between an organization and its consumers is a must-have for a successful enterprise," famed Patricia E. Nagle, senior vp, CMO, OpenText. "extended ECM permits consumer-facing employees to fulfill contributions and devour essential company content from at once inside the Microsoft Dynamics 365 company functions. Armed with the reform counsel, information and perception, personnel can supply a extra customized event to customers, helping the perspicacious and linked enterprise to power revenue, loyalty and success."

    Nagle continued "With these unusual capabilities and integrations into Microsoft Dynamics 365, OpenText continues to define the future of labor and digital company. This latest announcement is evidence of the power of their ongoing relationship with Microsoft, together with the provision of diverse licensed OpenText items, and the capacity to elope totality OpenText solutions on Microsoft Azure."

    "As an OpenText partner, Contesto designs, builds and implements OpenText options to manipulate and bring the birthright tips, at the birthright time. They specialise in delivering content material features to digital corporations. Leveraging the prosperous capabilities of the OpenText prolonged ECM Platform become a natural alternative for us," referred to Christine Brandtzæg, CEO, Contesto AS. "We perceive a titanic chance for corporations the utilize of Microsoft Dynamics 365 for client provider to capitalize from counsel fueled trade procedures."

    the combination of OpenText's ECM options with Dynamics 365 for client provider enhances enterprise tactics - specially in sales and repair scenarios similar to lead-to-cash and issue-to-decision - riding more suitable productiveness, collaboration and customer carrier. the integration too makes it practicable for the commercial enterprise to maximise the expense and insight from each unstructured content and structured facts.

    The OpenText extended ECM company Workspace is on the middle of the mixing. It makes it practicable for client-dealing with roles to tarry within the Dynamics 365 enterprise software, whereas concurrently having access to the complete breadth of tips and documentation from throughout the company necessary to deliver efficient and brilliant customer carrier.

    OpenText additionally continues to invest in connecting the digital location of labor to the digital company. clients can now capitalize from a tighter integration with Microsoft teams. OpenText extended ECM for Microsoft workplace 365 makes it practicable for corporations to extend the repeatable and constant collaboration of trade Workspaces with the office chat, meetings and notes that teams brings to interior and external stakeholders,

    additional licensed OpenText EIM solutions available on the Azure platform encompass:OpenText content Server; Documentum content material Server; Media administration; Archive center, application Governance & Archiving for SharePoint; prolonged ECM Platform, internet website administration and entrap core.

    About OpenTextOpenText, The counsel business™, makes it practicable for organizations to profit perception via market main assistance administration options, on premises or within the cloud. For greater suggestions about OpenText (NASDAQ: OTEX,TSX: OTEX) talk over with opentext.com.

    join with us:OpenText CEO ticket Barrenechea's blogTwitter | LinkedIn

    definite statements in this press release can too comprehend phrases considered forward-looking statements or counsel under applicable securities laws. These statements are based on OpenText's current expectations, estimates, forecasts and projections in regards to the operating ambiance, economies and markets through which the enterprise operates. These statements are matter to captious assumptions, hazards and uncertainties that are problematic to foretell, and the exact result may well breathe materially diverse. OpenText's assumptions, besides the fact that children considered low-budget via the enterprise on the date of this press unencumber, may additionally note to breathe inaccurate and subsequently its precise consequences could fluctuate materially from the expectations set out herein. For additional info with admire to risks and different components which might ensue, perceive OpenText's Annual document on kind 10-ok, Quarterly stories on profile 10-Q and other securities filings with the SEC and different securities regulators. except otherwise required by means of apposite securities legal guidelines, OpenText disclaims any aim or responsibilities to update or revise any forward-searching statements, even if as a result of unusual tips, future activities or in any other case.

    Copyright © 2018 Open text. totality rights reserved. OpenText is a trademark or registered trademark of Open text. The record of emblems isn't exhaustive of different logos. Registered trademarks, product names, enterprise names, manufacturers and repair names outlined herein are property of Open textual content or other respective owners.




    Killexams.com MB2-715 Dumps and true Questions

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    MB2-715 exam Dumps Source : Microsoft Dynamics 365 customer engagement Online Deployment

    Test Code : MB2-715
    Test appellation : Microsoft Dynamics 365 customer engagement Online Deployment
    Vendor appellation : Microsoft
    : 90 true Questions

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    Microsoft Dynamics 365 customer engagement Online Deployment

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    Dynamics 365 online deployment — MB2–715 study notes | killexams.com true questions and Pass4sure dumps

    You cannot create a solution with Microsoft Dynamics 365 if you don’t understand it. #HoskCodeWisdom

    The goal of Dynamics certifications is to broaden your knowledge, learn how unusual features labor and accumulate a certification to prove you know it — and that’s useful to you and employers.

    The benefits of Dynamics certifications are discussed in my posts below:

    How to prepare

    First of all, understand what you will breathe tested on and read the certification criteria:

    Microsoft Dynamics 365 customer engagement Online Deployment certification criteria

    These are the main areas:

  • Create a Customer Organizational Structure (25% — 30%)
  • Administer the Microsoft Dynamics 365 Environment (25% — 30%)
  • Integrate Microsoft Dynamics with Other Applications (20% — 25%)
  • Manage Microsoft Outlook and Mobile Environments (25% — 30%)
  • Look at the details under these because they will comprehend parts of the Dynamics 365 you don’t gain experience with. This article explains why you might not gain experience with certain areas of Dynamics 365.

    Certification process

    I gain been getting Dynamics certificates since Microsoft Dynamics CRM 4 and I utilize the selfsame proven steps:

    · Watch the Dynamics learning portal videos for the certification for the functionality I don’t know (and sometimes watch them for a refresh).

    · Whilst watching the videos I will fulfill study notes. I believe in active reading/watching; otherwise I can’t recount if the information is sinking in or bouncing off.

    · For functionality I haven’t used before I create a tribulation in Dynamics 365 and play with the functionality. Using the functionality is the best teacher.

    · I fulfill notes on the limitations of functionality and absolutes because these are the things Microsoft likes to test you on. It’s too simple to read these notes and attach them into a quiz to enable you to test your knowledge.

    Source of information

  • Dynamics learning portal self-paced learning — 81071: Deployment in Microsoft Dynamics 365
  • Neil Parkhurst MB2–715 revision guide
  • Get yourself a Microsoft Dynamics 365 trial
  • Read and learn the study notes below and makes some notes of your own
  • Hosk study notes

    Please note these were made in 2017 and some things could gain moved on…

    · blog post with a few details on Dynamics 365 instance management

  • There are two types of Instances: Production Instances and Non- production Instances.
  • Sandbox instance can breathe attach in Administration Mode and System Administrator and System Customizer role can note in to the instance
  • While Copying instance, target instance can breathe a Sandbox or Preview instance; not a Production instance.
  • When an instance is copied, target instance will breathe deleted and replaced with copy Source instances data, customizations.
  • Global administrator can copy totality available instances. But Dynamics 365 system administrator can copy instance for which they gain system administrator role.
  • Notifications are sent to administrators or any additional recipients configured when 80 % for storage confine is reached. If storage confine is reached no unusual records can breathe created. Here then data needs to breathe removed and/ or additional storage needs to breathe purchased
  • Full Copy includes totality application data, user, customizations from the source instances and is suitable for UAT, upgrade testing, preview in Production (TAP/EA) and training.
  • Minimal copy includes users, customizations and is suitable for iterative team deployment, Partner/ ISV Solutions and Proof of Concepts.
  • System backups occur daily.
  • System backups are retained up to three days. Check your expiration date.
  • System backups attain not count against your storage limits.
  • You can back up Production and Sandbox instances.
  • You can only restore to a Sandbox instance. To restore to a Production instance, first switch it to a Sandbox instance.
  • Only CRM Online 2016 Update 1 or later versions are supported for backup.
  • On-demand backups are retained for up to three days. Check your expiration date
  • The instance remains available while being backed up.
  • The instance remains unavailable while being restored.
  • Copied instances are copied to the selfsame region as the source instance.
  • Instances that are reset are reset to the current region.
  • Preview Instances attain not consume any of the storage quota purchased for Production and Sandbox instances.
  • A tenant can comprehend up to 50 Dynamics 365 (online) production instances and up to 75 non-production (Sandbox) instances.
  • Each instance within the tenant receives its own SQL database.
  • Dynamics 365 data is not shared across instances.
  • Storage is shared across the primary instance and any additional instances.
  • All instances for a lone customer tenant will breathe set up in the geography where they initially signed up for their account. Storage consumption is totalled and tracked across totality the instances attached to a customer tenant.
  • You can set up part security groups for totality instances.
  • A licensed Dynamics 365 (online) user can potentially access totality the Dynamics 365 (online) instances associated with the tenant. Access is controlled by instance security group membership.
  • You can purchase additional instances through the Additional Instance Add-On. Additional instances can breathe added only to “paid” subscriptions — not trials or Internal utilize Rights (IUR). If you purchased your Dynamics 365 (online) subscription through Volume Licensing, you must streak through your great Account Reseller (LAR) to purchase the additional instance.
  • You can’t merge existing trials or subscriptions onto an additional instance; instead, you will exigency to streak your data and customizations.
  • User accounts, identities, security groups, subscriptions, licenses, and storage cannot breathe shared among tenants. totality tenants can gain multiple instances associated with each specific tenant. Dynamics 365 data is not shared across instances or tenants.
  • Your instance will not breathe updated unless you accredit it. This means your organization will streak without the latest features and functionality until you explicitly give approval for the update to happen. retain in mind, they attain gain an update policy that will fulfill some updates mandatory, with no approval required.
  • At any given point a customer must breathe on the current version (n) or a version prior (n-1). For example, if you are on CRM Online 2016 Update (n-2) and chose not to buy the available CRM Online 2016 Update 1 (n-1), then you would exigency to buy December 2016 update for Dynamics 365 (online) (n) as a mandatory update.
  • Twice per Year unusual features become available through customer-driven updates in the Microsoft Dynamics 365 instance.
  • Office 365 admin centre to add/remove users
  • Best practise is to fulfill the user change their password when they login
  • You add the user in Office 365 admin centre but you then must log into Dynamics 365 and give them a security role
  • Authentication is having a licence and office 365 user
  • Authorisation is having a security role
  • Removing the Dynamics 365 license makes the user disabled
  • Role assignment will tarry the selfsame for a disabled user.
  • Non-interactive users are for service accounts/integration
  • You can gain 5 non-interactive accounts
  • Non- interactive users can breathe used for programmatic access
  • Non-interactive users don’t consume a licence
  • Global Administrator — access office 365 admin centre
  • Administrative roles don’t utilize licences
  • Administrative roles can’t perceive any Sales, Marketing or service records
  • Administrative role is set to Administrative on user settings
  • To reduce administration, it’s recommended you setup federation because you must gain an office 365 user. Synchronise your AD with Azure AD
  • A global administrator will, by default, too gain systems administration privileges in Dynamics 365
  • Global administrator can access Dynamics 365 without a license but they cannot view any records without a Dynamics 365 license in read-write mode
  • Global Administrators are the only people who can allot other admin roles
  • You can allot alternative email addresses
  • Customized Administrator roles
  • · Billing Administrator

    · Dynamics 365 service administrator

    · Exchange administrator

    · Password administrator

    · Skype for trade administrator

    · Power BI service administrator

    · Service administrator

    · SharePoint administrator

    · User management administrator

    Licensing

  • Dynamics 365 is available in two editions. trade and Enterprise. — not any more but the exam might not breathe updated
  • Enterprise is aimed at customers with more than 250 users
  • Enterprise can comprehend operations and finance
  • Enterprise has dual rights which means you accumulate a free on-premise licence with your on-line licence
  • Business edition is aimed at companies with 10–250 users
  • Dynamics 365 is based on named users — e.g the license is assigned to a Office 365 user
  • Enterprise edition application licenses are often $95 each. Whilst the customer engagement plan, giving access to totality of the engagement apps is $115 per user per month
  • The Dynamics 365 scheme license, giving total access to totality of customer engagement and operations is currently $210. Whilst the Unified Operations scheme is $190.
  • Business edition, plenary users are $40 per utilize per month. And a trade edition team member license is $5 per user per month.
  • One sandbox and one production instance are provided with your first purchase of a Dynamics 365 license.
  • Additional sandboxes cost $90ish per month
  • Portal

  • One portal is included with any Dynamics 365 Customer engagement scheme subscription, per tenant, shared across totality Customer engagement Application
  • Each portal may only breathe associated with one instance
  • Instances

  • Tenant — an account created in Microsoft Online services
  • One tenant > many instances
  • Each instance is deployed to a part SQL database
  • Different instances can breathe used for different tasks — test, dev, training, etc
  • Security group — what users can access what instances. g. you could gain a developers security group, with access to the progress instances
  • Two Instances types
  • · Production instances

    · Non-production instances — Sandbox

  • Production and sandbox instances are purchased as addons for a subscription
  • Trials cannot purchase add-ons
  • All instances gain names and unique url
  • Instances are managed in the Dynamics 365 admin centre
  • Sandbox instances gain actions not available on production instances such as
  • · Switch (change from production to sandbox or sandbox to production)

    · Reset

    · Delete

    · Copy

  • An admin can switch between product to sandbox and sandbox to production.
  • You can only switch instances if you gain paid for the different types
  • Production instances cannot breathe reset
  • When an instance is reset, it’s deleted and created as a unusual instance
  • Sandbox instance can breathe moved to Administration mode
  • Administration mode, limits access to administrators and customizers
  • Administration mode stops back group operations such as Async services and workflows
  • All the storage is shared between totality instances
  • A plenary copy, Copies an instance copies Data, users and customisations
  • Minimal copy only copies users and customisations
  • When copying deem how much data you gain available and cost
  • You might not want developer users to perceive production data — be careful
  • You can only copy instances to a sandbox instance
  • You can copy from production or a sandbox instance
  • A tenant can comprehend 50 production instances and 75 non-production instances
  • Each tenant is bound to the selfsame region
  • You can query Microsoft to create instances in different regions
  • You can only copy between instances in the selfsame region
  • You can gain multiple tenants, you cannot partake anything between tenants
  • Each tenant is linked to a part active directory
  • You can enable Admin mode (Administrative Access) and only users with Administrator or System customizer security roles can note in.
  • Administrative access will disable Asnc jobs such as Workflows, async plugins, service side sync)
  • You can only enable Admin mode on sandbox instances
  • You can switch a production instance to a sandbox instance
  • You can delete a sandbox instance
  • You cannot delete a production instance
  • You can reset a sandbox instance
  • You cannot reset a production instance
  • Resetting an instance wipes it clean, removes customisations, data, users, everything
  • You can copy an instance to a Sandbox instance
  • You cannot copy sandbox to production or production to production
  • The maximum data you can copy is 100 GB
  • Full copy copies customisation, data and users
  • Minimal copy copies customisations and users but not data
  • Reset an instance, deletes it and recreates it. This is useful to set the sandbox to a different version, free up storage space, delete the data
  • Storage

  • Storage is shared between totality instances
  • If storage capacity is reached, unusual records cannot breathe created
  • Storage is connected to a subscription not an instance
  • You accumulate a warning when 80 percent of storage is reached
  • You can add more email recipients to the notification list (e.g. partners)
  • You cannot reset a production instance
  • A unusual subscription will provide 10Gb of storage, a free sandbox instance, free portal
  • an additional 5Gb will breathe granted for each 20 plenary licenses purchased
  • You can perceive your Microsoft Dynamics licenses within the licenses option under billing in Office 365 admin
  • There is a confine of 30 TB
  • Dynamics 365 has a confine of 300 custom entities
  • default a Dynamics 365 Customer engagement subscription will provide 10Gb of storage. Then an additional 5Gb of storage is automatically added for every 20 plenary users. (Team member licenses attain not contribute to this increase.)
  • The amount of extra “free” storage is capped at 30Gb.
  • Additional storage can breathe purchased in 1Gb chunks. Up to a maximum of 5Tb of extra storage.
  • Updates

  • Updates become available twice a year
  • CDU — Customer driven update
  • You can skip one update but you cannot skip 2 in a row
  • The next update will breathe mandatory if you skip one
  • Patches will breathe released between major releases
  • Update emails are sent prior, during and after the update
  • Updates exigency to approved for each instance
  • Your instance won’t breathe updated without your approval. Unless the update is mandatory where it will breathe updated without approval (e.g. you must buy 1 update per year)
  • You must breathe a Dynamics 365 System administrator to accredit an update
  • When an update is approved, you can reschedule it as long as it hasn’t started
  • When an update has started the reschedule option will no longer breathe available
  • Four stages of an update
  • · Queue (Not Started)

    · Backup

    · Restore

    · Database Upgrade

    Notifications

  • You accumulate notifications for
  • · Service outages

    · 80% storage confine reached

    · Potential upgrades

    SharePoint — Document management

  • SharePoint can store documents outside of Dynamics 365 and is a passage to rescue space in Dynamics 365
  • SharePoint is server to server integration
  • All combinations of Dynamics 365 online/on premise and SharePoint online/on premise are supported
  • Microsoft OneDrive

  • 1TB of cloud space provided
  • You can partake documents on OneDrive to provide a more private routine of sharing, instead of the public SharePoint
  • You exigency SharePoint integration for OneDrive to work
  • You must breathe assigned an Office 365 licence
  • Dynamics 365 on Premise or on line
  • You must enable OneDrive for trade in System settings
  • There is a security privileges called OneDrive for Business, organize in in core records à mixed privileges
  • Microsoft OneNote

  • OneNote is used to capture notes
  • OneNote integrates with Dynamics 365 and On premise
  • OneNote notebooks are stored in a SharePoint site
  • SharePoint integration must breathe enabled
  • You enable OneNote integration at an entity level
  • For enabled entities OneNote notebook will loom on the activity wall, after Notes
  • Microsoft Skype/Skype for business

  • You can configure which skype is used
  • It can automatically open when you click on a phone number
  • Office 365 groups

  • Shared workspaces for people to collaborate
  • It allows collaboration with Dynamics 365 and Office 365 users (who don’t gain Dynamics 365 licences)
  • You exigency an Exchange Mailbox for each user that will utilize Office 365
  • SharePoint integration must breathe enabled for Office 365 Group users to view documents
  • Office Delve uses Machine learning to search totality data (but not data held in Dynamics 365)
  • Delve can breathe shown in the Dynamics 365 as a dashboard
  • Delve dashboard cannot breathe shown on Dynamics 365 on premise
  • Dynamics 365 Apps

  • Apps allow you to edit the site map to only note certain entities, regardless of security role
  • Apps can breathe enabled/disabled for one or more security roles
  • Each App has its own URL
  • The apps suffix will labor in the url
  • Users can navigate to the app from the menu
  • Apps only labor in the web client
  • Apps can modulise the UI and provide a filtered view
  • Apps is another solution enabled entity
  • Apps can used Dashboards, Forms and views and Charts and trade process functions
  • App validation warns users on missing dependencies during app creation
  • App has a sitemap designer, which can breathe used by non-admin users
  • App Source allows you to find apps
  • Apps can add Site Map, Dashboards, trade process flows, entities (forms, views, charts)
  • Powerapps

  • PowerApps allow you to create no code apps
  • PowerApps can breathe built from templates
  • PowerApps can elope in a web browser or mobile device (IOS, Android, Windows phones/tablets.)
  • To utilize PowerApps you exigency Office 365 or Dynamics 365 licence
  • You can access PowerApps from the app selector in Office 365
  • Powerapps is free of Office 365 and Dynamics 365 users
  • 2 Paid plans for PowerApps
  • Free PowerApps cannot utilize the common Data Service
  • 1 paid scheme can utilize the common data service
  • 2 paid scheme can model your data using common data service and enterprise grade admin
  • You can connect powerapps with 90 plus different services
  • You don’t write code but can utilize exceed like formulas
  • You can link PowerApps with Flow
  • Outlook integration

  • Dynamics 365 for outlook is installed on a user’s computer
  • You can track emails, appointments, contacts and tasks
  • Dynamics 365 for outlook allows you to labor offline
  • Dynamics 365 for outlook supports 32 and 64 bit
  • Dynamics 365 for outlook works with Windows 7, 7 SP1, 8, 8.1, 10
  • Dynamics 365 for outlook works with Windows server 2012 and 2012 R2
  • Deploying can breathe done manually, command line, group policy, remote desktop, Microsoft System seat configuration manager
  • To track emails, the outlook email address must match the users email address in Dynamics 365
  • You can add multiple instances visible in Outlook
  • Only one instance can breathe a syncing instance
  • Offline data is stored on a local Microsoft SQL server express database
  • The offline data filters controls what data is downloaded to the users computer
  • You cannot add unusual field or custom field to the synchronisation settings
  • Dynamics 365 app for outlook
  • Dynamics 365 apps works online not on each users machine
  • You can track meetings and appointments not just emails
  • Dynamics 365 email templates can breathe used in the Dynamics 365 app for outlook
  • Dynamics 365 doesn’t gain built in email functionality
  • Server side sync, integrates Exchange and Dynamics 365
  • Server side sync doesn’t exigency Outlook to breathe running
  • Server side sync talks direction with exchange and Dynamics 365
  • Incoming — None, Microsoft Dynamics 365 for Office outlook, Server side sync or email router or forward mailbox
  • Outgoing none, Microsoft Dynamics 365 for Office outlook, Server side sync
  • Folder flat tracking will automatically track emails when they are moved to certain folders
  • You can link Exchange rules to streak emails into folders and linked with Folder flat tracking
  • A confine of 25 rules/folders
  • You create folder tracking rules
  • Mobile Apps

  • Dynamics 365 for phones — uses the selfsame forms as web applications
  • Dynamics 365 for phones — CRM onlines 2015 updates 1, CRM 2016 on premises
  • Dynamics 365 for phones express — CRM 2013 on prem, on line
  • Dynamics 365 for tablets — CRM 2013 online and on premise
  • Mobile apps are free for licenced users
  • Go to a profile and click a field to set if a field is visible on the phone
  • Forms are used for both web app and mobile
  • Entity metadata has a checkbox — enable for mobile
  • · Read only in mobile

    · Enable for mobile offline

  • 2 Security privilege restrict access Dynamics 365 for mobile and Dynamics 365 for phones express
  • Mobile security privileges are organize in the trade management section
  • All custom entities can breathe enabled for totality mobile apps
  • Dynamics 365 for phones and tablets can fulfill entities read only
  • Some system entities cannot breathe enabled
  • Tabs, sections and fields can breathe hidden from Dynamics 365 for phones
  • You cannot veil components (fields, sections, tabs) for Dynamics 365 for tablets
  • You can veil components for Phones but not tablets
  • Multiple dashboards can breathe enabled for Dynamics 365 for phones and Dynamics 365 for tablets
  • System or user dashboards can breathe enabled for phones and tablets
  • There is a dashboard property called Enable for mobile
  • You can only enable offline sync in a production instance
  • You exigency 5+ professional licences or 1 enterprise license
  • You exigency to create mobile offline profile, which defines what data is taken offline
  • You can define data to breathe download as My data, Teams data or trade units data
  • You exigency to add users to a mobile profile and publish it
  • You can choose to set Synchronization conflicts

  • Microsoft Dynamics 365 and Adobe experience Cloud selected by 24 Hour Fitness to transform customer engagement | killexams.com true questions and Pass4sure dumps

    REDMOND, Wash., and SAN JOSE, Calif. — April 25, 2018 — Microsoft Corp. (Nasdaq: MSFT) and Adobe (Nasdaq: ADBE) on Wednesday announced an agreement with 24 Hour Fitness, one of the nation’s largest privately owned and operated fitness chains, to deploy Microsoft Dynamics 365 and Adobe experience Cloud across its network of more than 420 clubs nationwide. This will enable 24 Hour Fitness to dramatically enhance its skill to proffer more personalized and unified digital experiences for members throughout every touch point in their fitness journey. With technology integrations across Microsoft trade applications and Adobe experience Cloud, 24 Hour Fitness is investing in a combined cloud platform to engage its members and prospects with highly personalized experiences (see video).

    “We gain an break to establish a unusual bar across the industry by delivering personalized digital interactions to their members that are available 24 hours a day, at home, on the road or in the gym,” said straightforward Napolitano, president, 24 Hour Fitness. “It’s not an simple exploit to achieve this with nearly 4 million members. Adobe is empowering us to create mass consumer personalization that scales, totality utilizing the Microsoft Dynamics 365 platform. In doing so, they are better positioned to serve their members the workouts and health and fitness guidance they truly want and need.”

    24 Hour Fitness is undertaking a journey to digitally transform its operations by combining functional departments to provide a lone view of members and guests, messaging, and performance. Integrated cloud solutions from Adobe and Microsoft will aid 24 Hour Fitness with scale, security and outreach along with AI and machine learnings to streamline its trade and connect more deliberately to its members.

    “Adobe and Microsoft are at the seat of how they bring in apposite data, draw brilliant insights, and then how they act upon those insights across totality their channels holistically,” said Tom Lapcevic, executive vice president and chief marketing officer, 24 Hour Fitness. “Our mission is to aid people help their lives every day through fitness, both inside and outside their clubs. So, whether it breathe email communications with a member, a mobile propel notification or an SMS communication, they fulfill confident that totality their channels are in sync with what the needs of that individual are. It’s about giving every one of their members and guests a better and more personalized experience — and ultimately the results they desire.”

    24 Hour Fitness already leverages Adobe propel for email, SMS and mobile propel messaging, and Adobe Target for personalization across channels. Integration with Microsoft Dynamics 365 for Sales will enable 24 Hour Fitness to leverage sales data for member and guest insights, providing a lone view of the customer that can breathe used to personalize experiences. For example, 24 Hour Fitness can customize offers, such as personal training recommendations based on loyalty, interests and geography. In addition, the 24 Hour Fitness 24GO custom coaching platform, powered by Adobe experience Manager for content management and delivery, combined with Microsoft Dynamics 365 provides custom workouts, at-home programming, progress and goal tracking, and class schedules — totality within a lone dashboard. As well, the monthly digital magazine 24Life offers experts to aid you think, eat, streak and recover better.

    “24 Hour Fitness is at the forefront of delivering exceptional personalized customer experiences across unusual customer acquisition totality the passage through delivering ongoing member services,” said Alysa Taylor, common manager, Microsoft trade Applications & Industry Group. “Together with Adobe, we’re dedicated to empowering digital transformation with 24 Hour Fitness and are proud to associate them in their efforts to develop Amazing experiences that can revolutionize their industry and further engage their members.”

    “Delivering personalization at scale is the holy grail when it comes to how fitness companies engage with members,” said Dave Welch, vice president, Microsoft Solutions, Adobe. “24 Hour Fitness is able to achieve precisely this by harnessing the unique advantages of Adobe and Microsoft’s joint solutions. This can breathe a game-changer that truly transforms the member experience.”

    At Adobe peak 2018 eventual month, Microsoft and Adobe outlined unusual aboriginal technology integrations between Adobe experience Manager and Microsoft Azure, Adobe propel and Microsoft Dynamics 365, and Adobe Analytics and Microsoft Power BI. The companies together serve more than 60 global brands today, empowering enterprises to compile customer insights, creating a lone view of the customer that can breathe used to personalize experiences across marketing touchpoints. More information on these joint solutions can breathe organize here.

    About Adobe

    Adobe is changing the world through digital experiences. For more information, visit www.adobe.com.

    About Microsoft

    Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an brilliant cloud and an brilliant edge. Its mission is to empower every person and every organization on the planet to achieve more.

    For more information, press only:

    Microsoft Media Relations, THEY Communications for Microsoft, (425) 638-7777,

    rrt@we-worldwide.com

    Melissa Chanslor, (415) 832-5489, chanslor@adobe.com

     

    Note to editors: For more information, news and perspectives from Microsoft, tickle visit the Microsoft news seat at http://news.microsoft.com. Web links, telephone numbers and titles were reform at time of publication, but may gain changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other commandeer contacts listed at http://news.microsoft.com/microsoft-public-relations-contacts.


    Microsoft Dynamics 365 – Hits and Misses in the unusual CRM Release | killexams.com true questions and Pass4sure dumps

    Share on LinkedIn

    Microsoft shared the 2017 Spring (version 9) Dynamics 365 Customer engagement release (previously known as Dynamics CRM.) From my perspective, the biggest enhancements are a unusual user interface (UI), more componentized platform design and unusual SMB CRM sales and marketing suite. Based on my Dynamics 365 review, here are the most gripping unusual capabilities.

  • A unusual UI referred to as the Unified Interface reduces white space and adds styling additions such as page borders, uniform spacing, color themes, text wrapping and field controls styling. It adheres to Responsive Design for write once, deploy anywhere reusability, is used for both online and offline operation, and is profile factor adaptive across platforms and devices. It will first breathe released with SMB Sales, SMB Marketing and Customer Service, and later released for the Enterprise CRM suite.
  • Dynamics 365 Customer Insights

  • As section of the Unified Interface, the sociable Pane (aka sociable pain) which uses tabs to display posts, activities and notes has been replaced with a lone time line view. The Activity Timeline includes unusual configuration options to specify which activities and activity fields display for each activity ilk and a “What you missed” view – which displays changes for a record since it was eventual accessed.
  • Dynamics 365 Activity Timeline

  • Customer Insights now extends machine learning and algorithms to comprehend Predictive Match (links various identities of the selfsame customer among multiple channels and systems), Predictive Scoring (forecasts outcomes) and Segmentation. This is one those powerful capabilities that forward CRM software from a data entry utensil to information delivery platform.
  • Dynamics 365 Predictive Match

  • Organizational Insights provide the constructs to display telemetrics for measures such as user adoption, software utilization, system performance, error history, data storage, plug-ins, and can too breathe used to adjust user licensing and license types based on actual software utilization.
  • Selective offline operation allows you to select which CRM modules are available for which users for mobile app offline operation. Offline enabled and online only apps can coexist.
  • Mobile CRM now includes more custom controls and the skill to switch forms.
  • Virtual entities utilize web services to integrate and display data residing in external systems as CRM entities. The virtual data is an alternative approach to replicating data and can breathe included in Dynamics 365 labor streams such as trade process automation.
  • With this release the CRM software further evolves from a monolithic platform to more componentized marketing, sales and service applications. This platform and application code separation removes (some) inter-module dependencies and facilitates more focused test cycles and more narrow release cycles (i.e. promotion cycles and passionate fixes).
  • Despite the semi-recent $26B acquisition, the LinkedIn integration capabilities are a little muted in this release. There is a capability to embed LinkedIn information within the account, contact or break records. Information such as news Mentions, Shares, job changes and activities can breathe dynamically updated. Team Connections can identify sociable circles for introductions. Data can breathe migrated between systems so that the LinkedIn Sales Navigator syncs limited contact data with Dynamics 365.
  • Dynamics 365 Gaps

    While the CRM release is a nice step forward, several gaps remain.

  • There is waning support for on-premise software operation. Most of Microsoft’s biggest releases – such field Service, Power BI, POS, Flow, PowerApps, Common Data Services (CDS) and more – are not available on-premise. Microsoft’s odds of offering online or on-premise delivery altenative is becoming less of an advantage.
  • There is noiseless no routing and approval processing capability. This is a titanic gap for larger companies where approval processing is pervasive.
  • Still no Lifecycle Services (LCS) for CRM. The existing Application Lifecycle Management (ALM) is basic and laborious and does not support a DevOps operation.
  • The Dynamics 365 trade Edition Sales and Marketing apps are further delayed. The trade Edition is designed as a reduced feature set at a lower expense point. Extensibility is too limited. For example, the SMB suite limits third party (ISV) apps to only the CRM software benchmark entities. trade Edition can migrate up to the Enterprise Edition, however, it appears Enterprise Edition cannot downgrade to the trade Edition. There’s some talk of using trade Edition and Enterprise Edition CRM within the selfsame instance, but that availability appears to breathe further down the road.
  • The unusual bulk email and marketing automation capabilities in trade Edition will not available in the Enterprise edition. This is a titanic gap that requires companies to procure a third-party marketing solution.
  • The Elephant in the Room

    Will this release nearby the gap with Salesforce? Probably not. While Microsoft is the primary challenger to the market partake leader, Salesforce’s market partake is at least 8 times larger and the gap is expanding as the top CRM software provider continues to grow at about 7 times Microsoft (Salesforce CRM sales of about $7B compared to Microsoft estimated $1B over eventual 12 months). IMHO, Microsoft’s failure to decrease the gap with Salesforce is primarily due to exigency of innovation. Unlike top competitors that embraced cloud delivery early, pioneered sociable trade capabilities, deliver integrated marketing automation and proffer true Customer experience technologies, Microsoft’s strategy is more of a speedy follower. While this strategy won’t secure a market leader position, it’s not necessarily wicked for customers as long as Microsoft delivers the technology to aid companies engage customers and deliver relevant, personalized, contextual and predictive Customer Experiences in a reasonable timeframe. Hyping industry buzzwords such as “Customer Experience” and “reimagined UI, reimagined controls and reimagined (insert unusual feature here)” falls short from delivering the tools and constructs to bring these customer imperatives to life.

    Dynamics 365 Roadmap

    Looking ahead, Microsoft has identified 5 top investment priorities for the next 12 months – User Experience, Customer Insights, Relationship Sales, trade Edition and a more extensible application platform. Additionally, Microsoft will continue its Dynamics 365 direction of further integrating CRM and ERP software in one fully integrated enterprise software suite. End

    Republished with author's license from original post.

    Categories: Blog • Enterprise Technology

    2,830 views

    Chuck Schaeffer

    Chuck is an Editor at CRMsearch.com and CEO of Vantive Media - a technology media company for trade and IT leaders seeking to forward their organizations and careers by advancing their trade technology strategy, performance and results.



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    Operations & Process Management: Principles & Practice for Strategic ImpactOperations & Process Management: Principles & Practice for Strategic Impact
    By Nigel Slack, Alistair Jones
    Publisher : Pearson (Feb 2018)
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    ISBN13 : 9781292176130
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    Subject : Business & Economics
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    Computer Security: Principles and PracticeComputer Security: Principles and Practice
    By William Stallings, Lawrie Brown
    Publisher : Pearson (Aug 2017)
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    Urban EconomicsUrban Economics
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    Publisher : McGraw-Hill (Jan 2018)
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    Urban EconomicsUrban Economics
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    Understanding BusinessUnderstanding Business
    By William G Nickels, James McHugh, Susan McHugh
    Publisher : McGraw-Hill (Feb 2018)
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    Understanding BusinessUnderstanding Business
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    Publisher : McGraw-Hill (Jan 2018)
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