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CARMEL, Ind.--(business WIRE)--Talevation® has accelerated their skill Assessments Platform (tap)™ to over seven-hundred online skill assessments. faucet is Talevation’s cloud-primarily based, application-as-a-carrier (SaaS) digital industry, where clients can self-buy and self-administer (in a private and snug manner) validated knowledge and behavioral aptitude assessments throughout a broad latitude of job titles, classifications and behavioral criteria. With the quantity of aptitude assessments now attainable, Talevation additionally multiplied their strategic partnership with IBM®, and has now included IBM Watson™ AI, to aid ebook clients in selecting the reform assessments, for their wonderful cases.
Scott Abbott, Talevation Managing associate stated, “as a result of we've such an expansive portfolio of talent assessments - and that typical keyword search offers limited results - they anticipated that users might furthermore fill issue landing on the perfect assessment(s) or comprehend exactly which assessments to take. In response, they built a chatbot named TAPbot™, that makes utilize of IBM Watson capabilities to convey a guided journey. as an example, TAPbot may witness taking the ‘information mining concepts’ evaluation, when the person searches for ‘synthetic intelligence’. Or for a particular talents evaluation, TAPbot might furthermore recommend determined behavioral assessments, to enrich their abilities. These connected however distinctive assessments may be ones their user did not originally trust. Such self-discovery and help, is on the heart of the faucet adventure.”
in addition to IBM Kenexa examine on Cloud™ and IBM Watson, faucet leverages different products and services from the IBM Cloud™, including: Alert Notification, API join, Assistant, Availability Monitoring, certificate supervisor, Cloudant, Cloud Foundry, Cloud services, Cloud protest Storage, continual beginning, Discovery, natural Language realizing.
brought Abbott, “tap offers the most extensive and complete portfolio of self-carrier aptitude assessments available in the market these days. And with the fresh addition of tap U!, their profession capabilities software for faculties, students and up to date or soon-to-be graduates - we're excited that tap can befriend tens of millions of americans earn, strengthen and hold lucrative employment.”
About Talevation: Headquartered in Carmel, IN - Talevation partners with IBM and IBM’s Kenexa skill Assessments - to give over 1,000 potential and behavioral aptitude assessments used to identify, body, validate, measure, prove and substantiate the appropriate and skillability of capabilities and present employees. Talevation helps individuals and companies of each and every sizes, snitch the guesswork out of their aptitude selections: from hiring the prerogative individuals, to career construction, and worker engagement. Talevation supports 4,000+ business areas, which mutually administer over one million particular person competencies and behavioral tests, per thirty days.
For tips about tap and Talevation, consult with www.talevation.com.
All enterprise and products are the registered trademarks of their respective corporations.
IBM is smartly common for its advancements in excessive-efficiency computing, eco-friendly computing, commercial enterprise server and cloud computing alike. majestic Blue would not expose to be taking any breaks and, now not lengthy after disclosing plans for the advent of yet an additional totally potent and environmentally pleasant supercomputer (the Blue Waters), it has now presented yet one other development, this time within the enviornment of cloud computing services. This development, customary because the Tivoli monitoring platform, will allow medium-sized companies to extra correctly address as many as 500 monitored resources.
"With digital assistance as the lifeblood of extra agencies, even the smallest agencies or divisions confidence the records core's performance mission-important," Al Zollar, universal supervisor of IBM Tivoli, noted. "With this recent provider, IBM is delivering their smartest facts core application through which corporations opt for and pay for what they need. it's so handy that they forecast most corporations can sign up for it on Monday and fill it operating with the aid of Friday. The simplicity is a fine looking addition to their carrier management portfolio."
The respective substances that the Tivoli monitoring platform can ply are every cramped thing from operating programs to purposes and gadgets directly connected to the monitored network. The Tivoli is an on-demand provider that immediately detects energy outages and bottlenecks, immediately notifying the IT manager and often even resolving referred to considerations without the necessity for user involvement. The service helps Linux, AIX, HP-UX and Microsoft windows working programs, and each and every Tivoli Monitoring features might be dedicated and preconfigured.
event although the carrier would require a month-to-month fee, no application licensing is required. The set-up payment prices $6,500 and contracts may additionally cowl time intervals of ninety days to three years. The "touchless" agent-less Tivoli Monitoring 6.2.1. (which displays devices and gadget utility) begins at $forty four per thirty days per node, with the agent-based OS and application monitoring option costing $58 per node every month.
IBM unveiled recent expertise to prick back energy outages with the aid of helping energy agencies forecast where trees and different vegetation may additionally menace power traces. IBM labored with Oncor, the greatest utility enterprise in Texas and the fifth biggest within the u.s., to enhance a solution tailor-made for the power and utility business, to assist multiply operations and supply amenable electric powered provider for millions of shoppers across the state.
The weather business Vegetation management - forecast is constructed on IBM PAIRS Geoscope, a expertise developed by passage of IBM research.The system directly strategies massive, complex geospatial and time-based datasets gathered by satellites, drones, aerial flights, tens of millions of IoT sensors and weather fashions.
The resulting insights can assist companies relish Oncor to monitor vegetation growth throughout their total service territory, permitting them to superior establish and forecast knowledge infringement with vigour lines. corporations can greater proactively and precisely draw for preventive protection and quick response, focusing crews in the optimum-precedence areas and validating that vital trimming became accomplished as expected.
"electricity is an essential allotment of their lives, and millions of Texans depend upon Oncor each day. Vegetation poses a sedate casual to power lines and the encircling areas, however monitoring it's a difficult and time-ingesting method," says Peter Stoltman, vegetation management software manager, Oncor. "by passage of working with IBM, they are in a position to utilize analytics and AI to prioritize high-possibility areas. This helps us appropriate upkeep operations to multiply public protection and service reliability."
Vegetation is a number one explanation for provider interruption for utility organizations. With average approaches, the primary perception into expertise hazards contains expensive on-website inspections or realizing the final time an district became trimmed. With this recent answer, tons of of miles of transmission and distribution strains could be continually monitored to provide continual insight in regards to the condition of growth and renovation. besides assisting identify and forecast outage threats, geospatial-temporal insights can assist with overall grid reliability and compliance, wildfire prevention, storm administration and evaluation.
“Our utilities shoppers told us that getting unavoidable perception into the condition of vegetation across their provider territory turned into a key challenge,” says Mahesh Sudhakaran, chief digital officer of IBM energy, ambiance and Utilities. "with the aid of combining PAIRS with AI and business competencies, they may give purchasers one integrated solution, delivered via IBM Hybrid Cloud, to assist them forecast and manage vegetation in a value-beneficial and ingenious manner.”
“each enterprise is littered with weather. however for energy companies and their customers, it might probably hint the change between no matter if they can preserve the lights on and heat their buildings,” says Cameron Clayton, IBM’s customary supervisor of Watson Media and climate. “The means to layer weather facts with satellite and sensor data gives utility organizations potent recent insights to advocate them multiply operations and lower fill an impact on on their consumers.”
PAIRS Geoscope ingests greater than 10 terabytes of recent facts per day and has already served greater than 15 million requests from greater than 4,000 researchers, facts scientists and builders in eighty international locations. It gets rid of the labor-intensive process of generating insights from geospatial-temporal facts, which is common for its sheer dimension and complexity. The necessity of aptitude to entry, question and anatomize this classification of huge facts in a scalable passage is the rationale it became long considered unsearchable data. IBM scientists invented a recent approach to hasten and anatomize complex queries inside minutes instead of weeks or months, making up to now unattainable insights now a fact.
PAIRS Geoscope is commonly accessible for distinctive industries and utilize circumstances. in addition to Vegetation management - Predict, PAIRS is additionally the underlying expertise for Watson determination Platform for Agriculture, a collection of agribusiness tools that makes utilize of the power of AI and geospatial information to aid farmers build greater counseled decisions about their crops.
For greater assistance, view the net web site.
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IBM has extended Tivoli Risk Manager via interoperability with three recent vendors. Network Associates Inc (NAI) adds its McAfee active Virus Defense software to the mix. NFR Security joins Internet Security Systems (ISS) and Cisco Systems in providing Tivoli Risk Manager with intrusion detection technology, and on the firewall and VPN side, Secure Computing's Sidewinder takes its dwelling beside Check Point.
Tivoli is one of four software brands within IBM, the others being WebSphere, DB2 and Lotus. Within Tivoli, four business units concentrate on different aspects of management. One handles availability and performance, another configuration and operations and a third, storage. The fourth business unit within Tivoli focuses on security. It handles administration and authorization with its Policy Director and Identity Director products. Risk Manager, which first went to market in June 2000, offers centralized monitoring and assessment of each and every the security risks a company might face. It's designed to be used even by systems administrators who are not security experts.
Modern enterprises overflow with security software, typically point products from intrusion detection, antivirus, firewall and VPN vendors. Each package emits security events. In the past, companies fill hired operators to watch the consoles for each package separately. Tivoli believes it has identified a necessity for a more holistic and correlated view.
Risk Manager comes in three pieces. The real-time monitoring component accepts input from any number of software products. Supported vendors involve Apache Software Foundation, Argus Systems Group, Check Point Software Technologies, Cisco, ClickNet Security Technologies, Gilian Technologies, IBM, iPlanet International, ISS, Lockstep Systems, Microsoft, Red Hat, Sun Microsystems, Symantec and Zone Labs, as well as the freshly announced NAI, NFR and Secure.
The second component performs log analysis on the stored input in an endeavor to identify patterns of attacks. The third and final component offers what Tivoli calls "proactive vulnerability assessments" for threats relish the Code Red e-mail virus. This component can start and desist a process or revoke a user's privilege if it believes it has identified inappropriate patterns of use.
Because Tivoli's security management software offers a broad orbit of features, it competes with a number of point product vendors. In authorization, Tivoli Policy Director faces off with companies relish Netegrity. In administration and provisioning, Tivoli Identity Director competes with BMC, Oblix and Waveset. Tivoli is even poignant into authentication with a PKI product and a fresh VeriSign alliance.
Among startup companies with venture funding, eSecurity is the closest competitor to Tivoli Risk Manager. Prospects that fill investigated both report that eSecurity offers slightly superior integration and correlation of events, as you'd anticipate from a company betting the bank on this specialization. By cross-referencing two or three different reports, eSecurity tries to minimize the wrong positives that are invariably associated with threat management and intrusion detection systems.
Other vendors with intrusion detection products are Intellitactics and NetForensics. Meanwhile, several mainstream security vendors, notably ISS and Symantec, are starting to offer integrated management, although so far they're only supporting their own products. As for Tivoli's traditional management competitors, CA has made a brace of announcements, and there's cramped sign that HP is ready to walk into the space.
There are about 50 major Tivoli Risk Manager customers. Street cost comes to around $25,000 for 20 devices or so. List cost is higher, but partners offer majestic discounts to existing IBM shops. Enterprise customers might anticipate to pay $100,000 or more. Tivoli executives issue pricing is very competitive. Indeed, given the extent to which IBM can afford to subsidize its recent adventures in software, it?s impressive that eSecurity has managed to gain the reputation it has.
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Healthcare providers in the Middle East and Africa will expend $2.8 billion on IT products and services in 2014 - an multiply of 2.8 percent over 2013, according to the latest estimates from Gartner. With spending expected to be concentrated on areas relish pile patient databases, mobile health, and preventive and diagnostic healthcare technologies, there is a dire necessity for healthcare providers to invest in patient assignation technologies.
The healthcare industry is no stranger to rapid evolution and for ages, providers fill had to react quickly to recent innovations. While employing the most skilled professionals and investing in the latest facilities goes a long passage in establishing brand image, there are today many more factors that play a role in drawing in patients. Through the internet and convivial media, patients are smarter, more educated shoppers. Before they build a election about a healthcare provider, they research their options through various channels in an endeavor to ensure they build the most educated and usurp decision. Once the determination is made and the service is provided, the customer tang helps guarantee future business with both them and their peers.
Regulations, privacy challenges, and increasing research and technology, fill each and every caused the healthcare industry to change regularly. Similarly, the expectations of patients continue to change in an endeavor to fetch quicker access to information they require. The belief of patient assignation is providing patients with access and allowing them to communicate with the provider at the time and in a manner they prefer. The downfall for many providers is waiting for patients to achieve out to them before they provide information. Cost-cutting measures, penalties, and potential loss of business are creating an increasing necessity for automation around assignation practices.
Healthcare providers fill to be able to provide a secure, efficient, and efficacious process to engage with patients if they hope to attract and retain their business. Whether large or small, every healthcare organization has a customer service heart play a faultfinding role in helping expand patient assignation strategies. The contact heart now serves as the core of the customer service arena, and can be leveraged as a utensil to achieve customer assignation excellence - if steps are taken to revolve it into a platform for innovation.
Moving to a Multi-Channel Approach
For healthcare providers, patient assignation is the primary focus for cutting costs, reducing re-admissions, and preventing future expenses, as well as ensuring a seamless tang for each and every customer enquiries. By creating a multi-channel environment that invites multiple ways to engage both inbound and outbound, patients receive a more personalized even of care from the provider. Furthermore, many multi-channel implementations involve self-service options to multiply access to information no matter the time of day. These channels may orbit from traditional modes of communication such as voice, fax, and email, to more recent channels relish web chat, convivial media, and video.
Multi-channel should not be interpreted as ‘every channel.’ Given the demographic of its patient base, it is the responsibility of the provider to determine what additional channels, if any, will prove advantageous to their patient assignation strategies. For instance, simple enquiries relish appointment reminders, procedure follow-ups, or refill confirmations are increasingly being made available through SMS and email. At the time of enrollment with the provider, the patient has the option to communication preference, recognizing that these preferences may disagree based on the notification. This may be driven by availability or confidentiality concerns. Either way, the belief is that the patient has the choice.
Providers should talk to patients, determine the need, and perceive at a scalable, paced draw to multiply assignation automation. Once a draw has been assign in dwelling as to what channels to offer, how to offer them, and how to implement them, it will be famous to determine an ongoing management plan. This includes staffing requirements, recognizing that not every user will be capable of handling different types of interactions. It furthermore includes an ongoing maintenance draw for administration and reporting. Monitoring the utilize of current channels will befriend providers expand existing and future projects to create an even more efficacious strategy.
Self-Service Done Right
Interactive Voice Response (IVR) has earned a substandard reputation in recent years, mainly as a result of indigent implementations. Problems arise when companies carry out not snitch the time and resources to develop menus and options that actually prove advantageous to customers. If implemented correctly however, automation of the IVR can prove to be just as much, if not more, personalized than a true person. Through integration with back-end systems that accommodate relevant customer data, the IVR can be made more dynamic and intelligent.
For healthcare, EMR systems or billing applications accommodate a wealth of patient information. As soon as a patient calls in, the IVR can be linked to relevant patient information to befriend drive the summon or hint why they might be calling. From recent procedures or discharges to upcoming appointments and outstanding bills, a patient journey is created through a self-service engine.
Anytime information is made available to a patient or caregiver, it is always famous to involve security parameters for authenticating the caller. This may influence limiting information that is provided through the automated menu and escalating the summon to a person if confidential medical information needs to be shared. It could furthermore influence getting creative with authentication to verify that the caller is who they issue they are through recent technology relish voice biometrics. No matter the implementation, self-service implemented correctly can serve as a cost-saving, convenient, personalized communication channel for providers and patients.
Proactive Versus Reactive Engagement
It can be smooth to respond to patients only when they engage with us. What sets unavoidable providers apart is the aptitude to create better relationships with patients by taking a more proactive approach to customer service. The belief that is that the organization can provide value to a patient even when they carry out not realize it can befriend expand the ongoing relationship.
Patients confidence providers with their health and well-being. This dynamic of the industry makes it even more famous that the even of patient service be unique. The contact heart has tools in dwelling to befriend provide necessary responses to incoming interactions along with more creative outbound notifications. As the convivial media trend evolves, more and more organizations are using this channel to engage with customers. The identical holds true with provider opportunities. Thanks to convivial media, patients can fetch additional insight about almost everything from their healthcare providers, which was previously not available.
Additionally, proactive reminders through multichannel options relish SMS, mobile applications, and email can befriend patients feel more in feel and educated on their health. From pre-op to post-op, to prescription reminders, to basic ‘just checking in’, automated outbound communications can serve as a Great utensil to talk to patients without requiring the human resources to carry out so.
Call to Action
Through increased integration, improved customer service strategies, and assessment of current business processes, organizations can build the determination to walk to a more innovative and proactive strategy for patient engagement. What separates the healthcare industry from others is the belief that healthcare providers are dealing with true people, their health and well-being, and trying to carry out what is best for them. The services being rendered and sold are much more sensitive in nature, so a property patient journey can be the perfect dwelling to add personalization and care to services. And the contact heart or patient service centre can serve as a Great starting point and central location for this change.
About the author: Shaheen Haque is the Territory Manager, Middle East & Turkey at Interactive Intelligence. Originally from Bangladesh, he spent his early years being educated in London, UK and subsequently has worked in the UK and Europe for predominantly US software companies since graduating from University in 1993. The list of organizations includes SPSS (now IBM), LBS, Oracle, Seagate Software, AppSmart Software. It was his job with Micromuse (now IBM) that first brought him to Dubai. After his stint in Micromuse, he worked with IBM Middle East for a while in the Tivoli division. Then in 2007 he joined Interactive Intelligence when the company opened its first Middle East office in Dubai Internet City.
Edited by Maurice Nagle
By TMCnet Special GuestShaheen Haque, Territory Manager, Middle East & Turkey at Interactive Intelligence ,
ARMONK, N.Y., March 22, 2011 - IBM (NYSE: IBM) today announced a definitive agreement to acquire privately-held TRIRIGA, Inc., a Las Vegas, Nevada-based provider of facility and true estate management software solutions. The walk aims to accelerate IBM's smarter buildings initiatives by adding advanced intelligence that improves true estate performance, capital project management and the outcomes of sustainability initiatives. monetary terms were not disclosed.
TRIRIGA software helps clients build strategic decisions regarding space usage, evaluate alternative true estate initiatives, generate higher returns from capital projects, and assess environmental impact investments.
Greater efficiencies around the operations and management of true estate are faultfinding for organizations with multiple facilities. Property and true estate typically represents the second-largest expense on a company's income statement, after employee compensation. Facilities investments and operating costs can be more than 30 percent of corporate annual spending. Fifty percent of the lifetime ownership costs of a facility can be driven from its ongoing operation.
IBM is working with thousands of organizations globally to optimize the energy usage and equipment efficiency in office buildings, campuses, resorts, hospitals and cities using IBM smarter buildings software, which includes analytics, automation and IBM Maximo Asset Management.
Today many facilities managers, true estate managers and C-level executives depend on sever products from multiple vendors to optimize their facility infrastructure, lease administration, utility consumption, space and occupancy, and facility condition assessment. Each product used by different departments holds silos of information, making it difficult, if not impossible, to partake across different operating functions. Similarly, business processes that span multiple groups cannot easily be accomplished when those groups are using different products.
"The combination of TRIRIGA and IBM smarter pile solutions will deliver the industry's most comprehensive capabilities that span the needs of each and every industries for managing facilities and true estate portfolios," said Florence Hudson, energy and environment executive, IBM. "Having one view of pile operations worldwide will be a powerful utensil to befriend organizations control and optimize their second-largest corporate expense -- property."
More than 200 clients and thousands of users -- including over one-third of Fortune 100 corporations across every major industry, as well as seven of the 15 federal executive departments of the U.S. government -- utilize TRIRIGA software to reduce operational costs, multiply revert on true estate assets and mitigate environmental regulatory risks.
As a leader in the workplace management market, TRIRIGA will strengthen IBM smarter buildings solutions by adding these key functions:
o true Estate Portfolio Management, including strategic portfolio planningand lease management --TRIRIGA allows companies to optimize buildinguse, reduce occupancy costs and better lease administration. TRIRIGAsoftware helps companies evaluate future space requirements and makelong term planning decisions. For example, using solutions from TRIRIGA,managers can determine future space and growth needs and elect the mostfinancially advantageous options among lease or buy alternatives.
o Capital Project Management, such as condition assessment, budgeting,construction estimating and project management -- Effectively evaluatingbuilding condition and prioritizing investments are famous inmaximizing a facility's lifetime value at the lowest cost possible. Forexample, managers can assess whether to supplant a roof on a buildingversus replacing the heating, ventilation and air conditioning (HVAC)equipment by helping determine which is a better return-on-investmentand assessing trade-offs in identifying investment priorities.
o Energy and Environmental Sustainability, such as monitoring utilitycosts and consumption, analyzing environmental investments and settingcarbon management strategies -- Tracking and managing utility costs,including electricity, gas and water, is the first step companies musttake in driving those costs down. For example, using TRIRIGA software, acompany can monitor and track its carbon footprint and reduce greenhousegases from underperforming facilities. Companies can evaluate thefinancial and environmental capitalize of capital investment decisionsfocused on energy and environmental efficiency strategies, such as abuilding retrofit or updating to a more efficient HVAC system.
"Together, IBM and TRIRIGA will offer the most comprehensive facility and true estate management solution for clients around the world," said George Ahn, president and CEO of TRIRIGA. "By combining their intellectual capital with the global achieve of IBM, they can befriend clients dramatically better their buildings' operations to become more sustainable and cost efficient."
TRIRIGA will be integrated into IBM Tivoli Software and IBM Global business Services. The transaction is expected to close in the second quarter of 2011, matter to regulatory approval and the satisfaction of customary closing conditions. TRIRIGA employs approximately 200 people worldwide.
The acquisition of TRIRIGA will befriend accelerate IBM's growth in the smarter buildings market, a key initiative in IBM's Smarter Planet work. Earlier this month, IBM said Smarter Planet projects are estimated to drive $10 billion in revenue for IBM by 2015.
For more information, gladden visit www.ibm.com/software/tivoli/welcome/tririga
About IBM Smarter Buildings
Since launching its Smarter Buildings initiative in February 2010, IBM has created a portfolio of smarter buildings solutions that integrate with pile automation software from across the industry. IBM's real-time monitoring and analysis, facilities and space management capabilities, and advanced dynamic dashboards helps property owners and managers reduce facilities operations and energy expense, and better asset management and reliability. For more information, visit: http://ibm.com/smarterplanet/us/en/green_buildings/ideas/index.html?re=sph
About TRIRIGA, Inc.
Named by foremost industry analyst firms as the leader in sustainability software and in Integrated Workplace Management Systems, TRIRIGA provides enterprise sustainability, true estate and facilities management solutions. TRIRIGA has delivered the industry's most advanced capabilities such as configurable workflow and performance analytics engines to reduce operating costs, multiply revert on assets and achieve sustainability goals for mid- and large-sized commercial and public enterprises, including more than one-third of the Fortune 100.
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