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A2010-568 exam Dumps Source : Assess- IBM Tivoli Composite Application Manager for Application Diagnostic

Test Code : A2010-568
Test cognomen : Assess- IBM Tivoli Composite Application Manager for Application Diagnostic
Vendor cognomen : IBM
: 112 actual Questions

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IBM Assess- IBM Tivoli Composite

IBM Buys actual property And amenities administration application commerce Tririga | killexams.com actual Questions and Pass4sure dumps

IBM is making its first purchase of 2011 these days with acquisition of honest property management software developer Tririga. fiscal terms of the deal, which is anticipated to close in the 2nd quarter of 2011, were no longer disclosed.

Tririga’s software helps clients beget strategic planning selections related to space usage, evaluate alternative honest estate initiatives, generate higher returns from capital initiatives, and determine environmental impact investments. IBM says that property and honest estate customarily represents the 2nd-largest cost on a corporation’s earnings remark, after employee compensation. Tririga’s application helps organizations streamlines and reduce these expenses.

Tririga’s software is used by more than 200 valued clientele, including over one-third of Fortune 100 corporations in addition to seven of the 15 federal executive departments of the U.S. executive.Tririga might subsist built-in into IBM Tivoli utility and IBM international company features.

In 2010, IBM spent roughly $6 billion to acquire 17 corporations, so it would subsist enjoyable to peer what acquisition’s are up huge Blue’s sleeve in 2011.


So What Does IBM subsist substantive When It Says it subsist in the solutions business? | killexams.com actual Questions and Pass4sure dumps

No outcomes found, try recent keyword!Then came the acquisition of Webify in 2007, where they scheme this could result in a recent generation of SOA-based, composite plumb purposes (disclosure: they savor been nonetheless drinking the SOA Kool-help at ...

China GDP; U.S. shutdown probability; IBM earnings | killexams.com actual Questions and Pass4sure dumps

premarket stocks trading futures click on chart for in-depth premarket records. 1. China flexes: the world's 2d-largest fiscal system grew 6.9% ultimate yr, beating analyst expectations.

China's efficiency was helped with the aid of govt stimulus and an enhancing environment for international alternate.

or not it's the primary time since 2010 that China's professional boom cost has bested the prior yr. The economic climate grew 6.7% in 2016.

chinese shares received Thursday, with Hong Kong's hang Seng hitting a checklist high. The Shanghai Composite rose to its highest stage in over two years.

2. U.S. executive shutdown chance: condominium Republican leaders are poignant towards a vote Thursday to tarry away from a executive shutdown.

however's dubious if GOP leaders savor enough sheperd to retain the govt open.

If Congress doesn't ship a invoice to the president approving greater funds via middle of the night on Friday, most federal corporations might subsist forced to cease operations.

A shutdown might derail an incredible market rally.

U.S. inventory futures savor been soft forward of the open. The Dow Jones industrial standard, S&P 500 and Nasdaq gross hit checklist highs on Wednesday.

The Dow soared by means of 323 aspects the day gone by to close above 26,000 for the primary time.

before the Bell e-newsletter: Key market information. on your inbox. Subscribe now!

3. salary: Morgan Stanley (MS) will liberate revenue earlier than the open, with American specific (AXP) and IBM (IBM) following after markets close.

investors could subsist gazing incomes to search for how businesses check recent U.S. tax rules.

IBM, which has made some huge cash abroad, might document a great one-time hit on account of a recent tax on alien places earnings.

American businesses with global operations are anticipated to pay tons of of billions of dollars on the far places profits they've accumulated in synchronous a long time.

but most agencies utter the tax alterations are an outstanding aspect in the long run.

Apple (AAPL) said Wednesday it will beget a $38 billion tax cost in relation to recent tax guidelines.

download CNN MoneyStream for up-to-the-minute market facts and intelligence

four. Coming this week:

Thursday -- Morgan Stanley (MS), IBM (IBM) salary Friday -- January purchaser sentiment document launched through the college of Michigan




Killexams.com A2010-568 Dumps and actual Questions

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A2010-568 exam Dumps Source : Assess- IBM Tivoli Composite Application Manager for Application Diagnostic

Test Code : A2010-568
Test cognomen : Assess- IBM Tivoli Composite Application Manager for Application Diagnostic
Vendor cognomen : IBM
: 112 actual Questions

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Assess- IBM Tivoli Composite Application Manager for Application Diagnostic

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Server Specs: IBM updates Tivoli CMDB | killexams.com actual questions and Pass4sure dumps

Staff at SearchDataCenter.com

IBM updates Tivoli CMDBIBM today unveiled a change management database (CMDB) suite for Tivoli. The software is designed to automate processes across software, hardware, storage and network environments that span separate departments within a company.

The recent software will subsist available on June 30 and includes:

  • IBM Tivoli Change and Configuration Management Database -- Serves as the platform that automatically discovers and federates IT information across the data center, including details about servers, storage devices, networks, middleware, applications and data, and helps the IT staff understand the relationships and dependencies among these various components.
  • IBM Tivoli Availability Process Manager-- Helps IT pros understand how outages and performance issues will impact the business. It identifies failing components and launches diagnostic tools.
  • IBM Tivoli Release Process Manager-- Automates the deployment of software releases, updates and patches.
  • IBM Tivoli Storage Process Manager -- Discovers configuration items in the storage environment in relation to the relaxation of the IT infrastructure and works with existing Tivoli storage products.

    IBM said the recent suite is built on service-oriented architecture and can subsist customized to a particular industry, such as healthcare or retail. A capacity planning module will supervene in the second half of 2006.

    BMC Software Inc., Fujitsu Ltd., Hewlett-Packard Co. and IBM recently announced plans to create a recent interoperability specification designed to enable customers to federate and access CMDB information from multivendor data centers. The companies system to submit a draft specification to an industry standards organization later this year.

    Platespin launches server consolidation planning toolToronto-based PlateSpin today announced the general availability of a server consolidation planning tool. The software, called the Consolidation Planning Module for PlateSpin PowerRecon, is designed to determine the optimal fit between application workloads and server resources.

    The tool takes hardware, software and performance information and recommends an optimal allocation of servers to the most preempt virtual hosts, such as VMware ESX Server, VMware Server or Microsoft Virtual Server. It uses CPU, disk, network, remembrance and time to determine the proper distribution of servers to a set of virtual hosts.

    The Consolidation Planning Module is available for purchase immediately. Existing customers with maintenance agreements can download the update at any time. Customers who buy PowerRecon before the quit of June 30 will receive this recent module for free.

    CA rolls out recent mainframe database managementCA Inc. this week rolled out a two recent releases of its Unicenter Database Management software, DB2 UDB for z/OS and IMS for z/OS databases.

    CA's recent Unicenter Database Management r11.5 for DB2 UDB for z/OS is designed to optimize database performance, administration, and backup and recovery. CA said the enhancements comprise extended advocate for DB2 UDB for z/OS v8, as well as a number of usability improvements, such as:

  • Greater flexibility in naming of indexes and objects with improved long cognomen support
  • Accelerated problem identification with enhanced data sharing and displays, such as aggregate or individual data flush views
  • Enhanced database availability during maintenance tasks with advocate for online schema evolution
  • Improved problem analysis and regulatory compliance with extended demur advocate and log tracking to identify and assess changes
  • Accelerated copying, reorganization and recovery tasks with advocate for recent partitioning schemes.

    CA says it has too streamlined deployment and usability of its Unicenter Database Management r11.5 for IMS, giving database administrators recent capabilities to:

  • Ensure access to related IMS databases with faster prefix resolution
  • Create quick-witted backup and recovery strategies for IMS
  • Reorganize indexes for high-availability great databases and full-function IMS databases for improved performance
  • Exploit hardware for greater availability during backup processing
  • Accomplish IMS online reorganizations with minimal to no impact on running batch message processing.

    CA's Unicenter Database Management r11.5 for IMS for z/OS is available immediately. Unicenter Database Management r11.5 for DB2 for z/OS v8 is scheduled to ship later this quarter. Earlier this month, CA announced its objective to deliver "day one" advocate for DB2 v9 for z/OS when that product becomes generally available.

    IBM acquires RemboIBM has agreed to buy Rembo Technology, a Swiss software company that assists companies in upgrading operating systems on great server clusters.

    The acquisition is expected to subsist completed by the quit of June. fiscal details were not disclosed.

    IBM says the Rembo products will beget it easier on a data center manager. Rather than sending out employees to every workstation at every office, an IT administrator can install operating systems from a centralized location. Some of Rembo's 800-plus customers comprise the city of Munich and the University of Wisconsin.

    "Rembo software makes installing an operating system across thousands of physical and virtual computers hastily and efficient," said Al Zollar, general manager, IBM Tivoli software, in a statement. "With Rembo software, organizations can bring down the cost of managing and securing software across open, diverse environments, which is a key profit of IT service management."

  • Related Resources View MoreDig Deeper on IBM system z and mainframe systems

    What's recent in Enterprise Manager 10.2 | killexams.com actual questions and Pass4sure dumps

    Enterprise Manager Grid Control 10g Release 4 (10.2.0.4) includes many recent features that add to your competence to monitor and manage your enterprise:

    Grid Management Features

  • System Monitoring: Lights-out, comprehensive monitoring of gross components of the Oracle ecosystem. Alert handling flexibility is improved through repeating notifications. This feature allows administrators to subsist e-mailed at regular intervals until an alert is acknowledged. Administrators can concede an alert as a convenient passage of indicating that they savor looked at an alert.

  • Privilege Delegation Providers: Administrative security and flexibility are enhanced through advocate for privilege delegation providers for executing jobs and patching targets from Enterprise Manager. A privilege delegation provider allows a logged in administrator using his account to subsist authorized to execute a specific action based on a subset of privileges delegated from another account. Super Administrators can now set up regular administrator accounts to leverage the two supported privilege delegation providers: Sudo and PowerBroker.

  • Enterprise Manager Audit Framework: Enhanced auditing capability increases tracking flexibility and utility by allowing Enterprise Manager administrators to define custom audit attributes in addition to the standard "out-of-box" attributes. Users can now enter text strings such as a travail order number before performing actions in Enterprise Manager in order to savor that custom string associated with gross the audit records associated with that action, creating a richer audit trail.

  • Compare Monitoring Templates: espy at a glance how metric and policy settings defined in a template vary from those defined on destination targets.

  • Bare-Metal Provisioning: Automatically deploy recent fully configured systems, including operating systems and software images. Clone existing installations and software images (such as Oracle Cluster Ready Services (CRS), Oracle actual Application Clusters (RAC), and Oracle Application Server).

  • Oracle actual Application Clusters Provisioning and Conversion: Automatically configure Oracle RAC database instances to dynamically expand database capacity to meet your needs; transmogrify non-RAC databases to Oracle RAC databases.

  • Cloning: Simplify deployment of Oracle solutions by cloning fully patched and tested Oracle homes to multiple hosts; clone database instances to create backups of necessary databases; create recent single-node Oracle RAC by cloning an existing RAC Oracle home.

  • Lights-Out Patching: Quickly identify available patches for the components in your enterprise. Find out which savor not been applied and which are critical. Bring those components up to the latest patch flush with just a few clicks.

  • Policy-Based Monitoring: Apply consistent, proactive management practices across your enterprise using policies and management templates.

  • Policy Groups: Policy groups are standards by which targets are measured. The rules within a policy group are managed as a set; that is, they are viewed, maintained, evaluated, and reported in the context of a group. In contrast, policy rules are not evaluated as a set. Policy rules are viewed, maintained, and evaluated as standalone entities. Oracle provides the following policy groups: Secure Configuration for Oracle Database, Secure Configuration for Oracle actual Application Cluster, and Secure Configuration for Oracle Listener.

  • Security Assessment: Automatically assess the security vulnerabilities in your enterprise using the faultfinding Patch Facility, which provides notifications and a direct link to Oracle Support. Enhanced security rules toughen the infrastructure database and host. Violation score reporting helps administrators prioritize security operations.

  • Job System: More powerful, feature-rich job system allows you to schedule and rush multi-task jobs across multiple targets, as well as receive notifications.

  • Group Management: Enhanced group management features enable administrators to manage many components as one. Group pages roll up faultfinding management information, such as overall status and group status history, open alerts and alert history, open policy violations and policy trend overview charts, and out-of-box group performance charts. Simplifies common administrative tasks, such as running jobs, executing custom SQL or host commands, and scheduling maintenance windows. A group "dashboard" enables proactive monitoring of status and alerts across gross group members as they occur.

  • Service Management Features

  • Services: Define services to represent the commerce functions or applications that rush in your enterprise. Measure the performance and availability of these services, receive alerts when there is a problem, identify common issues, and diagnose causes of failures.

  • Service and System Topologies: Easily define, visualize, and manage key commerce functions and the assets that they reckon upon.

  • Service flush Management: Allows you to define service-level goals for availability and performance and more quickly resolve problems through rules, reports, and historical monitoring.

  • Dashboards: proffer "at-a-glance" monitoring of gross faultfinding indicators for your services and systems.

  • Root antecedent Analysis: Diagnose service problems quickly using the Root antecedent Analysis engine.

  • Enterprise Reporting Features

  • Out-of-Box Reports: Easy-access out-of-box reports for gross Oracle components; reports on configuration, performance, service level, and audit.

  • Graphical Report Creation: Easy-to-use tool to create custom reports.

  • Complete Repository Access: Create reports using any data collected and stored in the Management Repository.

  • Report Publishing: Proactively deliver specialized management information to users, managers, and executives using out-of-box reports, custom reports, and secure publishing features, with views accessible by any reporting product.

  • Database Management Features

  • Oracle actual Application Clusters Management: Enhanced monitoring of Oracle RAC databases and clusters to comprise Interconnect monitoring, cluster cache coherency diagnostics, CRS monitoring, a graphical topology view; provision Oracle RAC deployments, transmogrify solitary instances, and add nodes to existing clusters.

  • Transportable Tablespaces: Allows an administrator to plod tablespaces between databases.

  • Fast-Start Failover: Allows Data Guard to rapidly and automatically fail over to the standby database without requiring manual intervention, significantly improving the degree of availability as well as the calamity resilience for the system infrastructure.

  • Restore Points: Guaranteed recovery of the database to a particular point in time when used with Flashback Database or Flashback Table.

  • Enhanced Backup Management: Provides a solitary view of gross backups rush against the databases in a domain.

  • Access Advisor Enhancements: Enhanced to expose more powerful features of the Access Advisor, including template support, tuning of a solitary statement, journaling, recommendation implementation status, and action implementation status.

  • Automatic Segment Advisor: Proactively identifies segments that savor significant wasted space due to data fragmentation, which are superior candidates for Online Segment Shrink. You no longer need to rush Segment Advisor to determine what segments savor data fragmentation.

  • Online Segment Shrink Enhancements: Extends Online Segment Shrink capability to great demur (LOB) segments and index-organized table (IOT) overflow segments. Online Segments Shrink capability is now extended to gross types of segments, further reducing the need to execute other more advanced reorganization methods such as Online Redefinition.

  • Oracle Streams: participate message information within a database or from one database to another. Control what information is build into a stream, how the stream flows from database to database, what happens to messages in the stream, and how the stream terminates.

  • Adaptive Alert Thresholds: Computes statistical alert thresholds using either static (user-defined) or dynamic (self-adjusting) baselines. Dynamic statistical baselines can significantly improve the accuracy of performance alerting, while reducing exposure to the "false positives" commonly incurred under fixed threshold schemes.

  • Application Server Management Features

  • Extended Middle Tier Management: Allows administrators to ascertain OracleAS Farms, OracleAS Clusters, Oracle HTTP Server lofty Availability Groups and OC4J lofty Availability Groups as composite targets and execute management and administration operations on them. too supports discovery, management, and administration of Oracle BPEL Process Manager targets and Oracle BPEL Processes. Allows creation of infrastructure services and aggregate services. too allows viewing of confederate links associated with a BPEL process and adding of SOAP tests for them to test their availability.

  • BPEL Process Provisioning Deployment Procedure: Supports deployment of BPEL processes on selected BPEL Process Managers. The BPEL process suitcase files are placed as generic components in the software library, and once it is available for deployment, the deployment procedure can subsist rush to deploy the processes on BPEL Process Managers.

  • Oracle BI Suite Enterprise Edition Management: Supports discovery, management, and administration of Oracle BI Suite Enterprise Edition components, mainly Oracle BI Presentation Server, Oracle BI Cluster Controller. Oracle BI Analytics Server, and Oracle BI Scheduler. too supports discovery and monitoring of Data warehouse Application Console Server (DAC Server), which is used to create and schedule ETL chore flows for Informatica server.

  • Log File Rotation Jobs: Supports scheduled rotation of log files of OracleAS components to a default or user-defined location. Allows adding of a log rotation job as fraction of a multi-task job and saving of this job to the library.

  • MQ progression Support: Supports discovery and monitoring of IBM WebSphere MQ Queue Managers and IBM WebSphere MQ Clusters. too allows monitoring of their analytic objects such as Queues and Channels.

  • JBoss Application Server Management: Supports discovery, management, and administration of JBoss Application Servers and JBoss Partitions. too allows refreshing of JBoss Partition membership to reflect the current deployment state.

  • Microsoft Exchange Server Management: Supports discovery, management, and administration of Microsoft Exchange Organizations, Microsoft Exchange Routing Groups, and Microsoft Exchange Servers.

  • Automatic Creation of System and Services: Supports automatic creation of a system and service from a J2EE or Web application after checking for dependencies. Allows creation of a service with a recent or existing system based on the dependency mapping available. too allows update of an existing service and system.

  • Configuration Management: Extended configuration management advocate for OracleAS deployments. Collect, search, track, compare, and report on gross OracleAS hardware and software installation configurations. Maintain a central inventory of software configuration data of core components for gross OracleAS instances. too provides this advocate for BEA WebLogic Managed Server, Apache HTTP Server, and IBM Websphere Application Server deployments.

    As fraction of the configuration management tasks, you can too view the BPEL Processes, its different versions, and the suitcase files associated with each version. You can too compare the BPEL Process suitcase files of different versions and track the changes that were made to a version. This allows you to track changes and identify the antecedent for changed conduct of the BPEL Process.

  • Topology Views: Provides graphical topology view of AS Farms, Clusters, and ASs, with current status, alerts and policy violations, and performance metrics. View by host, by request routing overview, or request routing details.

  • Custom Aggregate Monitoring: Define monitoring criteria for OracleAS Farms and Clusters using customizable aggregate metrics based on the statistical aggregation of individual metrics of cluster members. View aggregate metrics as an overlay of Òtop best,Ó Òtop worst,Ó or Òpeak thresholdÓ values for individual metrics.

  • J2EE Application Monitoring: Hierarchical J2EE application view at the OracleAS cluster flush shows performance across the OC4J instances on which it is deployed. competence to plug customer application JMX MBeans into Grid Control.

  • Backup and Restore: Supports plenary and incremental online backup of middle tier installations. Automatically regain instances to the terminal plenary backup, then apply incremental backups.

  • OPMN Jobs: Supports immediate or scheduled plenary process control (start, stop, restart) of OPMN managed components from Grid Control.

  • Provisioning "Gold" Images: save standard reference images of application server targets to the central Software Library and deploy to target locations. Standardize the deployments of the application server targets in your enterprise. Create and extend OracleAS Cluster environments by creating recent clusters or adding nodes to existing clusters.

  • Cloning: Extended cloning advocate for different types of middle-tier installations, including WebCache, J2EE and WebCache, Portal and Wireless, Forms and Reports Services, and commerce Intelligence and Forms.

  • Collaboration Suite Management Features

  • Centralized Management: solitary target subtab for Collaboration Suite from which you can view your Collaboration Suite deployment(s) and navigate to specific components.

  • Automatic Discovery: Collaboration Suite server targets, such as SMTP servers and Calendar servers, are automatically discovered and monitored in Grid Control.

  • Service Monitoring: In addition to monitoring server components, Grid Control too monitors Collaboration Suite services from the end-user perspective.

  • Custom Service Modeling: hastily setup of services using a simple customization user interface.

  • Topology Viewer: Service topology view of your Collaboration Suite deployment showing relationships between different services in Collaboration Suite.

  • Root antecedent Analysis: Detects the potential root causes of any service outage.

  • Dashboards: Services Dashboard for monitoring service availability, performance, usage, and service-level compliance. System Dashboard for monitoring exceptions in your Collaboration Suite system.

  • Client System Analyzer: Collects Windows client data and checks for minimum Collaboration Suite requirements.

  • Broader System Coverage

  • Host Management: Out-of-box operating system, hardware, and software monitoring of the hosts on which your applications and services reside. Increased coverage for hardware monitoring, process and file-level monitoring, remote command shells, and remote file editing.

  • Linux Host Administration: Host administration features for RedHat and SuSE Linux provide you the competence to administer the most necessary host functions easily. Using the centralized console, it is faster and less error supine to set up a server or troubleshoot problems. Operators with the preempt privileges can set up and administer System Services, for example, start and cease individual services, and Network Setup, for example, NFS client configuration.

  • Enterprise Storage Reports: Reports on allocation, utilization, roll-ups by location, line of business, application, and vendor.

  • Support for Network Devices and Storage: Monitor network and storage devices, such as F5 Server Load Balancers and NetApp Filer network storage.

  • Support for Non-Oracle Middleware: advocate for discovery, performance monitoring, reporting, alerts, process control, and synthetic transactions for third-party application servers and application server clusters, such as IBM WebSphere and BEA WebLogic.

  • External Product Integration: Integrate external products using command line interface, notifications, and bi-directional messages.

  • E-Business Suite Management: Plug-in available to enable Grid Control to manage the Oracle Applications Manager, fraction of the E-Business Suite.

  • New Management Packs, Plug-ins, and Connectors

    In addition to the six management packs available in the previous release, Enterprise Manager 10.2 offers eight recent management options: five standalone management packs, five system monitoring plug-ins, and five management connectors.

    Oracle commerce intelligence Management Pack

    Oracle commerce Intelligence Management Pack is an integrated solution for ensuring the performance and availability of Oracle commerce Intelligence Enterprise Edition. Using the pack, you can conclude the following:

  • Receive proactive alerts on impending problems on the application.

  • Examine run-time statistics to troubleshoot and tune performance.

  • Compare configurations across different environments.

  • Keep track of configuration changes.

  • Proactively implement configuration policies to avoid configuration-related problems.

  • You can exercise the pack with other Oracle Enterprise Manager management packs and plug-ins to achieve end-to-end management of the entire application environment, including both Oracle and non-Oracle databases, operating systems, storage, and network devices.

    Key product features include:

    Oracle Diagnostics Pack for Non-Oracle Middleware

    Oracle Enterprise Manager 10gR4 introduces the Diagnostics Pack for Non-Oracle Middleware. This pack contains the Oracle Application Diagnostics for Java (Oracle AD4J) (See the next section for more details about Oracle AD4J.) In addition to Oracle AD4J, this pack provides the following features:

  • Discovery of non-Oracle middleware (Web Logic, Web Sphere, and JBoss)

  • System monitoring of key performance, load, and usage metrics

  • Out-of-box thresholds, events, notifications, monitoring templates, and automated corrective actions

  • Real-time and historical monitoring

  • Oracle Application Server Diagnostics Pack — Oracle Application Diagnostics for Java

    Oracle Enterprise Manager 10gR4 Application Server Diagnostics Pack introduces Oracle Application Diagnostics for Java (Oracle AD4J). Oracle AD4J is a low overhead Java application monitoring and diagnostics solution that improves the availability and performance of Java applications. Highlights of the Oracle Application Server Diagnostics pack are as follows:

  • Easy to deploy and no server restarts are required.

  • Immediate visibility into the Java stack. No application instrumentation required provides in-depth, method-level visibility into gross energetic transactions occurring in JVM.

  • Identifies the slowest requests, slowest methods, and the bottleneck resources, such as CPU, I/O, memory, unhurried running or hanging threads and Database.

  • Detects the remembrance leaks and allows administrators to execute remembrance leak analysis in a production environment without stopping the application. Administrators can remove multiple bank snapshots over a era of time and compare them to find the Java objects leaking memory.

  • Allows tracing Java requests to the associated database sessions. It highlights the slowest SQL queries and helps administrators tune SQL and the database to improve the performance application. It facilitates smooth communication between the database administrators and application administrators by isolating problems to the database or Java code.

  • Enhanced Management Pack for SOA

  • Configuration Management: Collects configuration information for the BPEL Process Manager server, domains, and processes. The Process Manager server and domain parameters can subsist refreshed, saved, or compared with another target. Different versions of the same BPEL process can too subsist compared.

  • Deployment Automation: Automates the deployment of one or more BPEL suitcases to one or more BPEL targets. Scheduling capability is too provided.

  • Adapter Metrics: Throughput and error metrics for different adapters are provided in graphical format.

  • Support for BPEL: In addition to existing advocate for BPEL 10.1.3, advocate for BPEL 10.1.2 and 10.1.3.3 is too provided.

  • Enhanced Service flush Management Pack

    The Service flush Management Pack has added the following support:

    Enhanced Application Management Pack for Siebel

    Oracle Application Management Pack for Siebel is a complete and integrated solution for ensuring the performance and availability of Siebel applications. Using the pack, you can conclude the following:

  • Receive proactive alerts on impending problems on the application.

  • Examine run-time statistics to troubleshoot and tune performance.

  • Compare configurations across different environments.

  • Keep track of configuration changes.

  • Proactively implement configuration policies to avoid configuration-related problems.

  • Monitor and report on the service flush delivered by the application and performance diagnostics of user and server performance.

  • You can exercise this pack with other Oracle Enterprise Manager management packs and plug-ins to achieve end-to-end management of the entire application environment, including both Oracle and non-Oracle databases, operating systems, storage, and network devices.

    The 10gR4 release of this pack adds integrated Siebel Transaction Diagnostic advocate using data captured through the Siebel Application Response Measurement (SARM) framework.With this tool, you can:

  • Analyze request processing for individual user requests.

  • Analyze CPU and remembrance consumption of processing requests for different Siebel Server Components.

  • Graphically visualize SARM metric data

  • Compare performance profiles over time

  • Create performance reports and participate them with your co-workers for collaborative performance diagnostics.

  • The 10gR4 version of this Siebel Transaction Diagnostic tool too adds advocate for Siebel 7.7 and 7.8 besides being compatible with Siebel 8.0. It is fully integrated with Oracle Enterprise Manager, which eliminates the need for separate installation and user maintenance, and it runs on gross operating system platforms that Oracle Enterprise Manager supports.

    The older 10gR3 version of the standalone Siebel Diagnostic tool remains to subsist licensed exclusively as fraction of the Application Management Pack for Siebel. Oracle advises that customers migrate from this standalone tool to the integrated version in 10gR4 for better functionality, performance, reliability, and compatibility.

    The following tables compare various Enterprise Manager features used with the standalone Siebel Diagnostic tool for Enterprise Manager Grid Control 10gR3 and the integrated version built into Oracle Enterprise Manager Grid Control 10gR4.

    Deployment Standalone Siebel Diagnostic in 10gR3 Integrated Siebel Transaction Diagnostic in 10gR4 Installation Requires separate manual installation on each Siebel server machine and Oracle Enterprise Manager server. Fully integrated into Enterprise Manager; no separate installation is needed. Agent remembrance requirement 80 MB or more. 40 MB or more. Transaction Diagnostic Standalone Siebel Diagnostic in 10gR3 Integrated Siebel Transaction Diagnostic in 10gR4 User interface Different from Enterprise Manager. Integrated user interface consistent with other Enterprise Manager tools. Enterprise user session analysis No Yes Request timing aggregation No Yes Performance profile comparison No Yes Transaction analysis persistence No Yes Dynamic SARM instrumentation enablement No Yes Security Standalone Siebel Diagnostic in 10gR3 Integrated Siebel Transaction Diagnostic in 10gR4 Authentication Requires separate login from Enterprise Manager. Integrated authentication through Enterprise Manager. User management Separate user setup and password maintenance is required. Integrated user management with Enterprise Manager. Role-based access control No Yes Siebel Compatibility Standalone Siebel Diagnostic in 10gR3 Integrated Siebel Transaction Diagnostic in 10gR4 Siebel 7.7 No Yes Siebel 7.8 No Yes Siebel 8.0 Yes Yes Future Siebel releases No Yes O/S Compatibility Standalone Siebel Diagnostic in 10gR3 Integrated Siebel Transaction Diagnostic in 10gR4 Microsoft Windows Server Yes Yes Solaris No Yes Linux No Yes HP/UX No Yes AIX No Yes Web Browser Compatibility Standalone Siebel Diagnostic in 10gR3 Integrated Siebel Transaction Diagnostic in 10gR4 Internet Explorer Yes Yes Firefox No Yes Safari No Yes Netscape Navigator No Yes Mozilla No Yes Licensing Standalone Siebel Diagnostic in 10gR3 Integrated Siebel Transaction Diagnostic in 10gR4 Mozilla Requires Application Management Pack for Siebel license Yes Yes

    SAP Monitoring Support

    Oracle Enterprise Manager Grid Control 10gR4 enables the monitoring of SAP R/3 applications along with other Oracle and non-Oracle technologies through a solitary Oracle Enterprise Manager Grid Control console. It provides:

  • Centralized, multi-tier, multi-instance SAP R/3 monitoring.

  • Discovery of SAP R/3 servers and instances for each monitored SID.

  • Comprehensive, efficient, and secure health status data collection.

  • End-user undergo monitoring for SAP R/3 application modules.

  • SAP R/3 commerce service dashboards and performance trend reports.

  • Note:

    Use of this capability requires the NimBus SAP Plug-in for Oracle Enterprise Manager 10g, available separately through NimSoft. exercise of other Oracle Enterprise Manager capabilities may require additional licenses.

    Contact center Solutions Featured Article | killexams.com actual questions and Pass4sure dumps

    September 16, 2014

    Healthcare providers in the Middle East and Africa will expend $2.8 billion on IT products and services in 2014 - an expand of 2.8 percent over 2013, according to the latest estimates from Gartner. With spending expected to subsist concentrated on areas enjoy pile patient databases, mobile health, and preventive and diagnostic healthcare technologies, there is a dire need for healthcare providers to invest in patient tryst technologies.

    The healthcare industry is no stranger to rapid evolution and for ages, providers savor had to react quickly to recent innovations. While employing the most skilled professionals and investing in the latest facilities goes a long passage in establishing brand image, there are today many more factors that play a role in drawing in patients. Through the internet and social media, patients are smarter, more educated shoppers. Before they beget a option about a healthcare provider, they research their options through various channels in an effort to ensure they beget the most educated and preempt decision. Once the decision is made and the service is provided, the customer undergo helps guarantee future commerce with both them and their peers.

    Regulations, privacy challenges, and increasing research and technology, savor gross caused the healthcare industry to change regularly. Similarly, the expectations of patients continue to change in an effort to derive quicker access to information they require. The scheme of patient tryst is providing patients with access and allowing them to communicate with the provider at the time and in a manner they prefer. The downfall for many providers is waiting for patients to compass out to them before they provide information. Cost-cutting measures, penalties, and potential loss of commerce are creating an increasing need for automation around tryst practices.

    Healthcare providers savor to subsist able to provide a secure, efficient, and effectual process to engage with patients if they hope to attract and retain their business. Whether great or small, every healthcare organization has a customer service center play a faultfinding role in helping expand patient tryst strategies. The contact center now serves as the core of the customer service arena, and can subsist leveraged as a tool to achieve customer tryst excellence - if steps are taken to turn it into a platform for innovation.

    Moving to a Multi-Channel Approach

    For healthcare providers, patient tryst is the primary focus for cutting costs, reducing re-admissions, and preventing future expenses, as well as ensuring a seamless undergo for gross customer enquiries. By creating a multi-channel environment that invites multiple ways to engage both inbound and outbound, patients receive a more personalized flush of keeping from the provider. Furthermore, many multi-channel implementations comprise self-service options to expand access to information no matter the time of day.  These channels may ambit from traditional modes of communication such as voice, fax, and email, to more recent channels enjoy web chat, social media, and video. 

    Multi-channel should not subsist interpreted as ‘every channel.’ Given the demographic of its patient base, it is the responsibility of the provider to determine what additional channels, if any, will prove advantageous to their patient tryst strategies. For instance, simple enquiries enjoy appointment reminders, procedure follow-ups, or refill confirmations are increasingly being made available through SMS and email. At the time of enrollment with the provider, the patient has the option to communication preference, recognizing that these preferences may vary based on the notification. This may subsist driven by availability or confidentiality concerns. Either way, the scheme is that the patient has the choice.

    Providers should talk to patients, determine the need, and search for at a scalable, paced system to expand tryst automation. Once a system has been build in status as to what channels to offer, how to proffer them, and how to implement them, it will subsist necessary to determine an ongoing management plan. This includes staffing requirements, recognizing that not every user will subsist capable of handling different types of interactions. It too includes an ongoing maintenance system for administration and reporting. Monitoring the exercise of current channels will aid providers expand existing and future projects to create an even more effectual strategy.

    Self-Service Done Right

    Interactive Voice Response (IVR) has earned a rotten reputation in recent years, mainly as a result of impecunious implementations. Problems arise when companies conclude not remove the time and resources to develop menus and options that actually prove advantageous to customers. If implemented correctly however, automation of the IVR can prove to subsist just as much, if not more, personalized than a actual person. Through integration with back-end systems that hold apposite customer data, the IVR can subsist made more dynamic and intelligent.

    For healthcare, EMR systems or billing applications hold a wealth of patient information. As soon as a patient calls in, the IVR can subsist linked to apposite patient information to aid drive the call or hint why they might subsist calling. From recent procedures or discharges to upcoming appointments and outstanding bills, a patient journey is created through a self-service engine.

    Anytime information is made available to a patient or caregiver, it is always necessary to comprise security parameters for authenticating the caller. This may subsist substantive limiting information that is provided through the automated menu and escalating the call to a person if confidential medical information needs to subsist shared. It could too subsist substantive getting creative with authentication to verify that the caller is who they utter they are through recent technology enjoy voice biometrics. No matter the implementation, self-service implemented correctly can serve as a cost-saving, convenient, personalized communication channel for providers and patients.

    Proactive Versus Reactive Engagement

    It can subsist facile to respond to patients only when they engage with us. What sets certain providers apart is the competence to create better relationships with patients by taking a more proactive approach to customer service. The scheme that is that the organization can provide value to a patient even when they conclude not realize it can aid expand the ongoing relationship.

    Patients trust providers with their health and well-being. This dynamic of the industry makes it even more necessary that the flush of patient service subsist unique. The contact center has tools in status to aid provide necessary responses to incoming interactions along with more creative outbound notifications. As the social media trend evolves, more and more organizations are using this channel to engage with customers. The same holds honest with provider opportunities. Thanks to social media, patients can derive additional insight about almost everything from their healthcare providers, which was previously not available.

    Additionally, proactive reminders through multichannel options enjoy SMS, mobile applications, and email can aid patients feel more in paw and educated on their health. From pre-op to post-op, to prescription reminders, to basic ‘just checking in’, automated outbound communications can serve as a much tool to talk to patients without requiring the human resources to conclude so.

    Call to Action

    Through increased integration, improved customer service strategies, and assessment of current commerce processes, organizations can beget the decision to plod to a more innovative and proactive strategy for patient engagement. What separates the healthcare industry from others is the scheme that healthcare providers are dealing with actual people, their health and well-being, and trying to conclude what is best for them. The services being rendered and sold are much more sensitive in nature, so a character patient journey can subsist the perfect status to add personalization and keeping to services. And the contact center or patient service centre can serve as a much starting point and central location for this change. 

    About the author: Shaheen Haque is the Territory Manager, Middle East & Turkey at Interactive Intelligence. Originally from Bangladesh, he spent his early years being educated in London, UK and subsequently has worked in the UK and Europe for predominantly US software companies since graduating from University in 1993. The list of organizations includes SPSS (now IBM), LBS, Oracle, Seagate Software, AppSmart Software. It was his job with Micromuse (now IBM) that first brought him to Dubai. After his stint in Micromuse, he worked with IBM Middle East for a while in the Tivoli division. Then in 2007 he joined Interactive Intelligence when the company opened its first Middle East office in Dubai Internet City.

    Edited by Maurice Nagle



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    Operations & Process Management: Principles & Practice for Strategic ImpactOperations & Process Management: Principles & Practice for Strategic Impact
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    Publisher : Pearson (Feb 2018)
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