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920-183 exam Dumps Source : CallPilot Rls. 5.0 System Administrator
Test Code : 920-183
Test cognomen : CallPilot Rls. 5.0 System Administrator
Vendor cognomen : Nortel
: 56 true Questions
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Nortel CallPilot Rls. 5.0 System
ordinary utility movement offers finished, low cost, and Scalable solution across platforms and into fork offices
TORONTO, ONTARIO--(Marketwire - Nov. 3, 2009) - petite and medium-sized organizations (SMBs) can gain productiveness, cost-reductions and the funding protection critical to success in modern-day traffic environment with fresh unified communications-based (UC) utility from Nortel* (OTCBB:NRTLQ). The newest application liberate 5.0 for Nortel's award-profitable enterprise Communications supervisor (BCM) provides fresh UC capabilities, including unified presence, and more advantageous simplicity with the introduction of a common utility current for BCM50 and BCM450.
The Nortel BCM450 and BCM50 are Linux-primarily based IP/TDM PBXs offering software-wealthy, all-in-one solutions for converged voice and information communications. The BCM50 serves groups with up to 50 users while the larger capacity BCM450 is usurp for growing medium to spacious businesses and fork workplaces with as much as 300 users. each and every supports a mingle of IP and digital customers and may enable establishments to store as much as 70 percent of their customary funding with the aid of reusing present device.
As a portion of the brand fresh BCM Rls 5.0 application, BCM450 and BCM50 provide SMBs with dynamic UC elements like InTouch, which promises actual federated presence, and close built-in communications purposes and capabilities. InTouch lets users talk simply with anyone in their personal listing – across Microsoft Outlook, Nortel BCM, MSN, and Skype for click-to-name, click-to-IM, and click-to-e mail. through connecting individuals quicker, improving collaboration and speeding up the time to choice, Nortel estimates that unified communications can back organizations recognize charge-discounts and an enlarge in productiveness of as much as 18 p.c.
last yr, the Nashville conference and guests Bureau** (NCVB) leveraged its BCM450 reply to e-book greater than 650,000 swirl rooms whereas marketing tourism on behalf of a considerable number of partners. NCVB is now trialing BCM Rls 5.0 and plans to roll out the InTouch application within the coming weeks. Kay Hopwood, NCVB's director of counsel technology, is alive to for seeing real-time presence for everybody on the network and having a view into overlooked calls even when a caller doesn't depart a voicemail. For now, NCVB is enjoying the primary BCM Rls 5.0 characteristic it deployed, FindMe/FollowMe (FMFM), which allows for simultaneous ringing of as much as 5 extra exterior instruments. "every cognomen is lore company," talked about Hopwood. "With BCM's FindMe/FollowMe means, their income group by no means has to miss one other income-producing cognomen again."
Minitel**, a premier Nortel accomplice presenting service throughout Canada, furthermore chose to ordeal BCM Rls 5.0 in its own workplace creation system. Its Toronto vice chairman of Operations, Dan Silverman, was so restful with the progress of the in-condo ordeal he convinced a spacious accounting enterprise client to install it as well. "The setting up become as clean as could exist and the client is now rolling out both InTouch and FindMe/FollowMe to several clients of their organization with ease. They gain been capable of derive their customer up to quicken on the interface and rolling the software out by using themselves in less than an hour," pointed out Silverman.
Mexico's Universidad Latinoamericana** (ULA) similarly proven the latest BCM utility with superb consequences. "we are in the traffic of training trendy early life and getting ready them for the longer term and the challenges forward," said Mario Ahumada Sandoval, subdirector of programs, ULA. "To accomplish that, they signify number on having the newest in communications know-how that helps us offer a prosperous UC journey for group of workers and college students. Trialling BCM Rls 5.0, they found that the product's fresh office set enhances their UC event, while maximizing machine already in vicinity."
BCM50 consumer, Philkeram-Johnson**, the oldest ceramic tile producer in Greece, furthermore welcomed the fresh utility free up. "Our Nortel BCM50 gives us play to develop, in terms of competence and performance, and it delivers the points they exigency to evolve to a unified communications environment," said Christos Syropoulos, traffic manager, Philkeram-Johnson. "we're always searching for the way to enhance their items and their productiveness to exist able to respond more instantly to customers. i'm alive to to find out greater concerning the fresh aspects purchasable in BCM Rls 5.0 and how they will employ them to boost their communications."
apart from the InTouch and FMFM capabilities, BCM Rls 5.0 lets a user ahead a voice message the employ of a file so that it may furthermore exist played or study via any cell gadget on earth. Meet-Me Conferencing for BCM now gives as much as one hundred twenty five ports with guide for as many as 300 clients. skilled cognomen Recording, a capacity typically supplied by a third birthday celebration is additionally attainable as a portion of the newest BCM unlock.
As a further means of streamlining charges and operations making it even more fundamental for SMBs and Nortel channel companions to set up, provision, and migrate pre-present facts, the fresh BCM50 and BCM450 portfolio contains typical utility and functions, O/S, practicing, accreditation, user interfaces, and documentation.
Dell'Oro ranks Nortel's SMB portfolio #1 in the world in number of hybrid-IP lines shipped and #2 in SMB market earnings for the second quarter 2009. Nortel's BCM solutions are localized and bought in over 120 international locations through greater than one thousand channels.
Hear from greater BCM clients and companions:
"FindMe/FollowMe and Message Forwarding allow charter Telecom's** income and technical group of workers to exist extra attainable to their shoppers, whether in the workplace or on the road. With the potential for particular person clients to customise these elements to their liking via an internet-primarily based GUI implement Mailbox supervisor. Their gadget administrator not has to shape every day adjustments. FMFM and the potential to seamlessly switch calls between their desk telephones and cellular telephones has furthermore allowed us to reduce their fees, provide their group of workers with extra flexibility, and enlarge their availability to clients." – David Harper, voice programs engineer, charter Telecom - Canada
"Our office communications were primarily based solely on Nortel's BCM methods for years. They recently upgraded to the newest BCM know-how, keeping most of their preliminary funding in hardware and utter of the investment in utility licenses. the fresh UC functionality raises their productivity and saves time. It additionally allows for us to hook up with different methods like Communications Server a thousand and Microsoft OCS. With InTouch we're able to exploit their online contacts at MSN and Skype from a sole application interface in MS Outlook, along with their office colleagues, shoppers, and partners." – Nikos Koulioumbis, SMB options director, UniNortel SA** - Greece
"resourceful fresh points such as InTouch with federated presence, FindMe/FollowMe, expert cognomen Recording and greater CTI functions are utter brilliant productiveness enhancers with the intent to shop corporations time and cash and this really resonated with the valued clientele they talked to at a fresh seminar held in Nortel's Maidenhead workplace. They had enthusiastic feedback from attendees including a London-based mostly voice and information options company who notable he most enjoyed the portion of the seminar that focused on BCM Rls 5.0." – Thomas Jacques, managing director, 1st Communications** - UK
"The BCM product has at utter times been one that they gain been disdainful to present to their valued clientele as a result of its converged voice and statistics solution for petite and medium businesses. As a longtime channel companion of Nortel's in Mexico, they seem forward to being in a position to present these selfsame aspects, in addition to newly better ones with the fresh software free up of BCM Rls 5.0 with fresh aspects such as FindMeFollowMe, skilled cognomen Recording, and more suitable CTI purposes that will boost their customer's productiveness." – Jorge Alberto Jimenez Hernandez, director of engineering, Innovaciones Telemáticas, S.A. de C.V.** (INTELEMATICA) - Mexico
Nortel gives you communications capabilities that shape the covenant of enterprise Made gauge a fact for their shoppers. Their next-technology applied sciences, for both service issuer and traffic networks, relieve multimedia and company-important applications. Nortel's technologies are designed to back derive rid of modern-day obstacles to effectivity, quicken and performance with the aid of simplifying networks and connecting individuals to the information they want, when they want it. For greater assistance, visit Nortel on the web at www.nortel.com. For the newest Nortel news, visit www.nortel.com/information.
definite statements in this press unlock may furthermore comprise words equivalent to "may", "expects", "may", "anticipates", "believes", "intends", "estimates", "ambitions", "envisions", "seeks" and different equivalent language and are regarded ahead-searching statements or information below applicable securities law. These statements are based on Nortel's present expectations, estimates, forecasts and projections about the working atmosphere, economies and markets wherein Nortel operates. These statements are discipline to significant assumptions, dangers and uncertainties, that are problematic to foretell and the actual influence may exist materially diverse from these pondered in forward-looking statements. For more information with prize to inescapable of those and other components, note Nortel's Annual record on Form10-okay, Quarterly reports on shape 10-Q and other securities filings with the SEC. unless in any other case required by using applicable securities legal guidelines, Nortel disclaims any intent or responsibility to update or revise any ahead-searching statements, even if because of fresh counsel, future events or otherwise.
*Nortel, the Nortel emblem and the Globemark are trademarks of Nortel Networks.
**here's a 3rd birthday celebration hyperlink as described in their web linking practices.
Use of the phrases "associate" and "partnership" doesn't imply a felony partnership between Nortel and some other party.
As mentioned in a outdated tip, companies' IP telephony solutions are being carried out more commonly on their information infrastructures. The deployment of IP telephony solutions has created a necessity for licensed IP telephony engineers.
The IP telephony certifications Nortel at the minute offers are divided into 4 categories: assist specialist, Design expert, relieve knowledgeable, and Design expert. This tip discusses the Nortel Design track.
The Design professional can plan, design, and software manage the implementation of an IP telephony reply to answer a customer's company requirements. The Design specialist certification displays a candidate with three to 6 months of adventure that can deal with the design of a typical or typical IP telephony product.
NNCDS - VoIP Succession BCM three.0This certification tests the capacity to plot and design the enterprise Communications supervisor 3.0 in keeping with a customary customer's needs. This certification covers the BCM hardware and utility, circuit switched telephony, functions, and management of the BCM. To current the certification, two assessments ought to exist efficaciously achieved: know-how requirements and Protocols for IP Telephony solutions, and the design edition of Succession BCM three.0. The technology specifications and Protocols for IP Telephony solutions exam is an overview of convergence technologies.
NNCDS - CallPilot Rls. 2.0This certification tests the capability to devise and design a typical VoIP CallPilot 1.07 or 2.0 answer. This certification covers CallPilot 1.07 and a pair of.0 hardware and application, facets and performance, commercial offering and engineering equipment, interoperability with Meridian 1 switches, protection, and administration of a sole website CallPilot gadget. To pass the certification, simplest the design version of the CallPilot 2.0 exam gain to exist accomplished.
NNCDS - Symposium Contact CenterThis certification exams the capacity to plot and design a gauge Symposium cognomen middle reply foundation on a customer's requirements. This certification checks your competencies and expertise in here areas: hardware and application, design and engineering, safety and administration, and application hardening of Symposium convoke core Server 5.0, Symposium internet customer 4.5, Symposium express 4.2, Symposium Agent 2.3, and Symposium internet core Portal four.0. To hump this certification, one examination should exist successfully accomplished, the design edition of Symposium Contact core.
NNCDS - VoIP Multimedia communication Server (MCS) 5100 2.0 This certification exams the potential to devise and design a gauge VoIP Multimedia conversation Server (MCS) 5100 2.0 solution. This certification covers the hardware and utility, design and configuration, security, internetworking and administration of the Multimedia communication Server (MCS) 5100 2.0. The certification furthermore covers the server's interoperability with SMDI/SIP Voice Mail and Meridian 1 switches. To pass the certification, two exams must exist efficaciously completed: know-how specifications and Protocols for IP Telephony solutions, and the design edition of Multimedia conversation Server (MCS) 5100 2.0. The expertise standards and Protocols for IP Telephony solutions exam is a top level view of convergence applied sciences.
NNCDS - VoIP Succession a thousand/1000M Rls. three.0This certification tests the capability to devise and design the VoIP Succession 1000/1000M Rls. 3.0 DB products. This certification covers the hardware and software, design, capacity and configuration, resiliency and administration of the Succession a thousand and 1000M Rls. three.0 systems. To current the certification, two checks gain to exist successfully completed: expertise requirements and Protocols for IP Telephony options, and the design version of Succession a thousand/1000M Rls. three.0.
The Design professional certifications builds on the expert's capabilities by way of demonstrating their competence to plot, design, and exploit the implementation of greater advanced IP Telephony solutions. The Design professional certification displays a candidate with six to 12 months of fingers-on sustain with the means to steer or relieve intermediate-level IP telephony personnel with advanced Nortel designs.
NNCDE - CallPilot 2.x Unified MessagingThis certification checks the skill to devise and design the VoIP CallPilot Unified Messaging reply 2.0. This certification covers the message networking, migration, safety, and functions worried inside a multi web site CallPilot gadget composed of CallPilot, Releases 2.02/2.5, Meridian 1 IP Enabled (IE), free up 25.40, Succession one thousand/1000M, free up 3.0, and SL-a hundred and DMS-100 switches. To pass the certification, the candidate must first acquire their NNCDS - CallPilot Rls. 2.0. due to this fact, the design CallPilot 2.0 Unified Messaging solutions exigency to exist successfully accomplished to gain this certification.
NNCDE - IP Convergence Succession one thousand/1000M Rls. 3.0This certification checks the capacity to way and design the IP Convergence Succession 1000/1000M Rls. 3.0 options. This certification covers the system and network design, configuration, and administration of the items of the Succession options: Meridian 1 IP Enabled, Succession 1000/1000M free up three.0, information superhighway Telephony Gateway (ITG) Trunk, web Telephony Gateway (ITG) Line, Optivity Telephony supervisor (OTM), far flung workplace 9150/9110/9115, gain Line Card, internet Telephones (i2004 and i2050), and Digital Telephones (M39xx). To pass the certification, the candidate gain to first attain their NNCDS - VoIP Succession CSE a thousand Rls. 2.0 (920-a hundred thirty five) OR VoIP Succession one thousand/1000M Rls. three.0 certification. because of this, an extra more tricky edition of the design Succession 1000/1000M Rls. 3.0 examination must exist efficiently completed to obtain this certification.
within the IT business, certifications are capability to validate a person's potential inside a several enviornment. The above Nortel IP telephony certifications are probably the most gear that can panoply the capabilities of an IP telephony design expert. These certifications couldn't change years of trade journey, however they accomplish deliver the basis to design and implement Nortel voice over IP options.
Richard Parsons (CCIE#5719) is a supervisor of skilled services for Callisma Inc., a unconditionally owned subsidiary of SBC. He has developed a superb foundation in networking ideas, advanced troubleshooting, and monitoring in areas akin to optical, ATM, VoIP, routed, routing, and storage infrastructures. prosperous resides in Atlanta GA, and is a graduate of Clemson institution. His legacy contains senior and primary consulting positions at overseas network features, Lucent, and Callisma.
be sensible category: mingle Solicitation
Posted Date: 14-SEP-17
workplace tackle: department of native land safety; Federal Emergency management company; Preparedness branch; office of Acquisition Management16825 South Seton Avenue Emmitsburg MD 21727
discipline: mobile upkeep/fix
Classification Code: S - Utilities and housekeeping capabilities
Solicitation quantity: HSFE20-17-Q-0079
Contact: Sarah J. Huwig-Leister, shrink expert, mobilephone (301) 447-1053, electronic mail [email protected] - Kimberly A Logue, Contracting Officer, telephone (301) 447-1266, Fax (301) 447-1092, e mail [email protected]
area of performance (address): DHS/FEMANational Emergency working towards middle 16825 South Seton Avenue Emmitsburg, MD
location of performance (zipcode): 21727
area of efficiency nation: US
Description: department of fatherland safety
Federal Emergency management company
here's a combined synopsis/solicitation for traffic objects/features prepared in response to the format in Federal Acquisition law (a long way) Subpart 12.6, as supplemented with additional info blanketed in this notice. This announcement constitutes the best solicitation. fees are being requested and a written solicitation document aren't issued. it is incumbent upon contractors to monitor the FedBizOpps net web page (https://www.fbo.gov) for any/all subsequent amendments. FedBizOpps additionally consists of an selection for automated notification features. This combined synopsis/solicitation doc and the incorporated provisions and clauses it carries are those in repercussion through Federal Acquisition circular (FAC) 2005-92. The NAICS code for this requirement is 811213 mobilephone machine restore and upkeep functions devoid of retailing fresh mobile machine. The dimension gauge is $eleven.0 million. This acquisition is proscribed to petite enterprise considerations.
The fork of status of birth safety (DHS)/Federal Emergency management company (FEMA)/country wide Emergency working towards middle (NETC) has a requirement to deliver the USA fireplace Administration , (USFA) fix assistance and upgrades with its Avaya communication Server 1000M Multi community PIV communique device, CS1000 factor manager, CallPilot voicemail gadget, CallPilot application Builder, CallPilot laptop, CallPilot Reporter server, (TM) Telephony supervisor server, and related gadget made with the aid of Avaya together with utility enhancements as they're made attainable via Avaya. The utility is version: 3621, release 765 P +.
FEMA will agree with proposals submitted by utter petite company offerors who can give these services.
The period of efficiency may exist twelve (12) months from positive date of award foundation duration. The award will comprise a foundation duration with 4 (4) each and every 12 month selection durations.
See the attached commentary of labor (SOW), Attachment A, for particulars.
The quoted fee shall symbolize the gross cost (fixed cost proposed for utter functions) for the bottom duration in addition to a divide complete expense for each selection duration. in addition every offeror shall upshot up a proposed partial payment time table for consideration and approval by way of the executive. Proposed partial funds shall not exceed one (1) per thirty days. a purchase order order within the volume adequate to cover costs quoted for services particular should exist issued to the lowest priced, technically suited (LPTA) answerable offeror. Technical and/or administrative questions should exist submitted in writing to [email protected] no later than 10:00 a.m. EST, Monday, September 18, 2017. particular person responses will not exist given. Responses to utter inquiries might exist published by using modification to the solicitation and posted to FedBizOpps. Inquiries and information obtained after the relative time circumscribe aren't regarded for this selected acquisition. Oral communications don't seem to exist suitable based on this word. most effectual written inquiries will exist authorized. e-mail questions/inquiries ought to exist in MS word or excel structure.
here is a mixed synopsis/solicitation (HSFE20-17-Q-0079).
Quotations gain to exist submitted electronically. utter offers must hold a summary of preservation functions and processes proposed to efficaciously comprehensive this requirement. When responding tickle consist of the solicitation number HSFE20-17-Q-0079 on the discipline line of your e-mail message. utter files submitted should exist in MS note, excel or PDF structure. total measurement for utter thought material cannot exceed 10MB. Any file better than 10MB is simply too colossal to exist permitted by using the FEMA e mail equipment. utter quotations are due no later than 5:00 p.m. EST, Thursday, September 21, 2017 to here e mail handle: [email protected]. Receipt of quotations can exist acknowledged with the aid of revert email.
comparison factors FOR AWARD: The govt intends to award a traffic buy order as a consequence of this solicitation to the lowest priced, technically gauge in freight offeror. The supposed industrial buy order will comprise a twelve (12) month foundation period and four (four) each twelve (12) month option intervals. The technical and previous performance factors, elements A and B under, when combined are about equal to expense. The elements recognized under might exist the assessment elements used to consider utter presents bought. prices ought to exist particular in particulars and evidently determine utter the govt necessities.
A. Technical - (1) Offerors shall give in adequate constituent a technical quote that demonstrates the offeror's sustain in offering services similar in nature and scope to this requirement, and should exist within a 50 mile radius of the NETC Facility observed at 16825 South Seton Avenue, Emmitsburg, Maryland 21727. additionally, the quote exigency to meet or exceed each of the requirements identified in the commentary of labor (SOW) provided below. The offeror gain to exhibit capability to give the requested services as described within the SOW. Technical quote shall consist of a summary of proposed maintenance services and processes to efficaciously comprehensive the necessities of the SOW.
further Technical factors for evaluation:
demonstrated handicap and adventure with birthright here:
* Avaya communication Server 1000M Multi neighborhood PIV communique gadget; * CS1000 point supervisor; * CallPilot voicemail equipment; * CallPilot application Builder; * CallPilot computing device; * CallPilot Reporter server; * (TM) Telephony manager server;
Avaya knowledgeable personnel with charisma, Succession Operational utility, CallPilot Messaging with laptop and My CallPilot functions, TM administration, rls 2.2 programming and applications, Voice over IP (VOIP) programming by means of signal Server, and expert in improve methods for significant multi-neighborhood techniques.
tested event on a Nortel CS-1000M with FIJI Fiber Junction Interface
validated sustain on cognomen Pilot Voice Mail and application Builder (M-Gate connections)
demonstrated adventure with Nortel VoIP
established event with Emerson NetSure 701 Charger/Rectifier/Battery fiscal institution.
established event with remote Fiber IPE shelves
(2) Offerors gain to exist actively registered with the device for Award administration (SAM) gear just before award per Federal Acquisition legislation (a ways) 4.1102. Failure to exist actively registered will outcome in disqualification from award consideration. extra counsel could exist received at web page https://www.sam.gov.
B. past efficiency - Offerors shall deliver two (2), past efficiency references for contracts of equivalent necessities together with size and complexity held within the ultimate five (5) years. past performance counsel shall comprise the names and contact numbers of the contracting officer or other particular person who can investigate past efficiency information. in the case of an offeror with no record of significant previous performance the previous efficiency will receive a neutral score, however, offerors with crucial past performance that fail to give it can exist faraway from consideration for award.
C. cost - Offerors shall give pricing in keeping with this solicitation. fixed pricing for utter capabilities recognized in the SOW, for the bottom length and divide pricing for each and every alternative duration might exist covered in the offerors quote. present shall comprise evidence of traffic pricing available to the close public. payments might exist made to the contractor according to the invoice clause that can exist included in the shrink and will now not exceed one (1) payment monthly
The offeror's preliminary suggestion shall comprise the offeror's most suitable quote from a cost and technical standpoint for the bottom duration in addition to each of the four (four) alternative durations. The offeror's quote shall rate the foundation duration and every selection length separately, recognized as follows:
Contract length-- volume-- Unit------ Unit expense-- complete
Base length-- 12-- Mths-- $-- $ alternative period 1-- 12-- Mths-- $-- $ alternative period 2-- 12-- Mths-- $-- $ option length three-- 12-- Mths-- $-- $ option period four-- 12-- Mths-- $-- $ The government intends to evaluate offers and award a purchase order order without discussions, but reserves the redress to habits discussions if later determined with the aid of the Contracting Officer to exist quintessential. The executive reserves the usurp to shape no award as a result of this solicitation.
PROVISIONS AND CLAUSES: utter referenced a long way provisions and clauses could exist accessed electronically at http://farsite.hill.af.mil/vffar1.htm and HSAR provisions and clauses could exist accessed electronically at http://farsite.hill.af.mil/VFHSARA.HTM.
Of the available clauses, the following apply and are integrated through reference: 52.212-1, guidelines to Offeror -- commercial items (Jan 2017). The clause 52.212-4, shrink terms and prerequisites -- industrial items (Jan 2017) applies to this acquisition and is integrated by reference. The clause 52.212-5, shrink phrases and conditions Required To invoke Statutes Or govt Orders -- traffic objects (Jan 2017); fifty two.233-three, Protest After Award (Aug 1996); fifty two.222-50, Combating Trafficking in people (Mar 2015); fifty two.222-three, Convict Labor (June 2003); fifty two.222-21, Prohibition of Segregated amenities (Apr 2015); fifty two.222-26, Equal haphazard (Sep 2016); 52.222-35, Equal probability for Veterans; (Oct 2015); 52.222-36, Equal probability for workers with Disabilities (Jul 2014); fifty two.222-37, Employment stories on Veterans (Feb 2016); 52.225-1, buy American substances (may furthermore 2014); 52.225-2, purchase American certificate (may furthermore 2014); fifty two.225-3, buy American Free change contract-Israeli trade Act (might furthermore 2014); fifty two.232-18, Availability of cash (Apr 1984); fifty two.232-33, cost by way of digital funds transfer gear for Award administration(Jul 2013).
right here clauses supervene and may exist protected in full text in any ensuing award doc: 52.209-10 Prohibition on Contracts with inverted home organizations (Nov 2015); 52.217-8 option to lengthen capabilities (Nov 1999); 52.217-9 option to lengthen the term of the contact (Mar 2000); Billing guidance; invoice Approval; Identification of government officers; bill directions; exist sensible of filing requirements for agency Protests; NARA data administration Language for Contracts; HSAR 3052.212-70 shrink terms and prerequisites pertinent to DHS Acquisition of industrial objects (Sept 2012) ATTACHMENT A September 14, 2017
statement of labor telephone upkeep/restore
the united states hearth Administration (USFA) has a requirement for a upkeep shrink that gives application technical suggestions, guide, restore, and alternative of any and utter communique components required in the sustain of a system failure to USFA Avaya conversation Server 1000M Multi neighborhood PIV communique system, CS1000 factor supervisor, CallPilot voicemail gadget, CallPilot application Builder, CallPilot desktop, CallPilot Reporter server, (TM) telephone manager server, and linked device made via Avaya.
This requirement is required to provide the united states fire Administration , USFA restore assistance and improvements with its Avaya conversation Server 1000M Multi group PIV verbal exchange gadget, CS1000 constituent supervisor, CallPilot voicemail gadget, CallPilot software Builder, CallPilot computer, CallPilot Reporter server, (TM) Telephony manager server, and related machine made by using Avaya. The utility is edition: 3621, liberate 765 P +. This shrink will guarantee continuity of operations throughout unforeseen outages with minimal down time. The shrink will additionally give application upgrades as they are made attainable by way of Avaya with a purpose to insure USFA's capacity to reside present with ongoing technological developments.
WORK TO exist performed through CONTRACTOR
CONTRACTOR qualifications AND REQUIRED initiatives
minimal skills. The contractor will likely exist observed inside a 50 mile radius of the country wide Emergency training center (16825 South Seton Avenue, Emmitsburg, Maryland 21727) and exist a Sapphire fame or bigger member of Avaya Partnership application. Contractor Technicians will probably exist Avaya knowledgeable with air of mystery, Succession Operational utility, CallPilot Messaging with desktop and My CallPilot applications, TM administration, rls 2.2 programming and applications, Voice over IP (VOIP) programming by means of signal Server, and informed in improve procedures for gigantic multi-group systems. This minimal qualification requirement shall remain in repercussion during the contract.
REQUIRED projects. The contractor shall supply the us hearth Administration, USFA the following required coverages for the communications system:
24/7/365 provide help-desk technical assist to tackle an "outage".
24/7/365, 15 Minute First Response (telephonic) to emergency calls (frequently most significant outage linked) with an on-web page search counsel from within two hours, or because the govt makes the site obtainable throughout routine and non-responsibility hours. conclusion of the non-efficiency concern shall transpire inside 24 company hours of the contractor's on-web page consult with. resolution contains contractor offered required ingredients.
Two hour First response (telephonic) to non-emergency calls (frequently minor outage or technical question related) with an on-web page talk over with via the conclusion of the company day provided that the contractor receives the govt non-emergency cognomen three hours earlier than the finish of the enterprise day, and, is granted govt site entry (hobbies duty hours) throughout the executive three hour forward notification lead time length. If the government notification does not meet the three hour lead time requirement, the contractor shall give on-web site response the next traffic day when the government opens for pursuits duty hours. as an instance, if the govt calls at 4:00 p.m. on Tuesday, the contractor might exist on-web page when the power opens at eight:00a.m. on Wednesday, to fulfill this requirement. resolution of the non-performance concern can exist completed inside forty eight company hours of the contractor's on-web site visit. conclusion comprises contractor offered required parts.
The contractor shall give the govt with 24/7/365 potential to enter on-line technical questions or labor requests. furthermore, the contractor demonstrate supply online carrier ticker tracking with a purpose to allow the govt to track fame of an entered on-line technical questions or labor request.
On web page fix visits throughout non-enterprise hours will likely exist coordinated with USFA to assure suitable entry. utter provider effecting fix or software improvements that requires gadget interruption will exist coordinated with the Contracting Officer's representative (COR), or USFA conversation technicians as acceptable to fulfill gear conclusion deadlines for fundamental or minor outages.
Any on-website visits for main or minor alarms utter over medium or off-responsibility company hours would require prior notification to USFA communication technicians to shape inescapable swap play entry.
All utility improvements if attainable to repair a everyday situation utter the way through the term of the shrink will likely exist performed during non-enterprise hours with a contractor forty eight hour superior written or telephonic notification. Any software improvements will exist uploaded inside seven traffic days, or as is customarily made obtainable to the industrial industry. THE EXCEPTION, will exist if and when the improve shall necessitate the additional buy of HARDWARE. In such circumstances, the contractor shall notify the government Contracting Officer's consultant inside 24 hours of the utility availability. In such circumstances, the executive will procure any hardware below a divide procurement, if the executive may quiet proceed with to want the given improve under this contract. The contractor will then gain seven enterprise days to upload the application, or as is customarily made available to the traffic market, once the executive has provided proof that it has purchased the required hardware.
The contractor shall exploit and apply utter applicable patches/updates to the coated machine in coordination with USFA.
The contractor shall change utter defective hardware to consist of cards and device boards as portion of this renovation insurance. The contractor shall inventory utter essential cards and gadget boards required for fix of the telephone equipment.
The contractor shall additionally cover beneath this maintenance way the Emerson NetSure 701 Charger/Rectifier/Battery bank backup gadget and phone pilot tape backup device and inside modem.
The contractor shall operate quarterly upkeep visits.
protection of precise actual phones isn't required beneath this contract.
The Contractor shall provide protection, application enhancements, parts and labor for the following:
* Avaya communique Server 1000M Multi community PIV verbal exchange system; * CS1000 point manager; * CallPilot voicemail equipment; * CallPilot software Builder; * CallPilot computing device; * CallPilot Reporter server; * (TM) Telephony supervisor server;
The shrink shall encompass any utility releases widely used to fix or restore a controversy or bug within the equipment.
USFA will deliver entry to the region of the Nortel gear in structure E.
USFA group of workers will execute the adds, strikes, or adjustments to the existing mobile equipment.
MISCELLANEOUS. additional information is as follows:
USFA provides a dial-in modem. The government will provide any upgrade as required utter the way through the time period of the contract.
government evaluation AND ACCEPTANCE OF DELIVERABLES:
The USFA COR will evaluate the adequacy of any and utter alternative ingredients required during the span of the contract. The government will exist informed of any utility unlock improvements ahead of the contractor installation. ultimate acceptance of utter deliverables will snare status after device setting up and implementation of utter utility/hardware is shown to labor within USFA s conversation constitution.
CONTRACTOR constituent OF contact: The contractor shall deliver a main and secondary point of contact within 10 company days of shrink award. This comprises names, cell number(s) and e-mail addresses. The simple constituent of contact shall give required ongoing communication as required to ensure government continuity. Attachment B: USFA Nortel PBX assistance
USFA Nortel PBX guidance
preservation insurance for the MERIDIAN 1000M MULTIGROUP COMMUNICATIONS system
* system PRORERTIES: * Nortel 1000M Multigroup gear found in Bldg E-007 Operation software - Succession 7.65 * FNF Fiber packet * CP PIV - Pentium M 1.1 GHz processors IP Successions gear with badge Server
* CONNECTIVITY: Fiber far off IPE Module discovered in Bldg J-basement
* foundation systems - 1 * PRI / Trunk Seats - 184 * Mail Seats - 838 * Voice Seats - 1630 * OTM Seats * ACD Seats 60 * Symposium Seats * Processors / Signaling Servers 3 * MIRAN application Processors * MIPCD utility Processor Ports * MICB application Processor Ports 2 * Digital /IP Telephones 1 * Analog instruments (labor most effective) * SEB Monitoring * Avaya/Nortel utility back (circulate) 1 * Paging techniques * Channel service gadgets 4
* convoke Pilot Voice Mail equipment: version 5.00.forty one.167 * total mailboxes built: 893 * capacity: 3500 * Recording Hours capability: 2400
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As mentioned in a previous tip, companies' IP telephony solutions are being implemented more frequently on their data infrastructures. The deployment of IP telephony solutions has created a exigency for certified IP telephony engineers.
The IP telephony certifications Nortel currently offers are divided into four categories: back Specialist, Design Specialist, back Expert, and Design Expert. This tip discusses the Nortel Design track.
The Design Specialist can plan, design, and program manage the implementation of an IP telephony solution to answer a customer's traffic requirements. The Design Specialist certification reflects a candidate with three to six months of sustain that can ply the design of a typical or gauge IP telephony product.
NNCDS - VoIP Succession BCM 3.0This certification tests the competence to way and design the traffic Communications Manager 3.0 based on a typical customer's needs. This certification covers the BCM hardware and software, circuit switched telephony, applications, and management of the BCM. To pass the certification, two exams must exist successfully completed: Technology Standards and Protocols for IP Telephony Solutions, and the design version of Succession BCM 3.0. The Technology Standards and Protocols for IP Telephony Solutions Exam is an overview of convergence technologies.
NNCDS - CallPilot Rls. 2.0This certification tests the competence to way and design a gauge VoIP CallPilot 1.07 or 2.0 solution. This certification covers CallPilot 1.07 and 2.0 hardware and software, features and functionality, commercial offering and engineering tools, interoperability with Meridian 1 switches, security, and management of a sole site CallPilot system. To pass the certification, only the design version of the CallPilot 2.0 exam must exist completed.
NNCDS - Symposium Contact CenterThis certification tests the competence to way and design a typical Symposium convoke center Solution foundation on a customer's requirements. This certification tests your lore and skills in the following areas: hardware and software, design and engineering, security and management, and software hardening of Symposium convoke center Server 5.0, Symposium Web Client 4.5, Symposium Express 4.2, Symposium Agent 2.3, and Symposium Web center Portal 4.0. To pass this certification, one exam must exist successfully completed, the design version of Symposium Contact Center.
NNCDS - VoIP Multimedia Communication Server (MCS) 5100 2.0 This certification tests the competence to way and design a gauge VoIP Multimedia Communication Server (MCS) 5100 2.0 solution. This certification covers the hardware and software, design and configuration, security, internetworking and management of the Multimedia Communication Server (MCS) 5100 2.0. The certification furthermore covers the server's interoperability with SMDI/SIP Voice Mail and Meridian 1 switches. To pass the certification, two exams must exist successfully completed: Technology Standards and Protocols for IP Telephony Solutions, and the design version of Multimedia Communication Server (MCS) 5100 2.0. The Technology Standards and Protocols for IP Telephony Solutions Exam is an overview of convergence technologies.
NNCDS - VoIP Succession 1000/1000M Rls. 3.0This certification tests the competence to way and design the VoIP Succession 1000/1000M Rls. 3.0 DB products. This certification covers the hardware and software, design, capacity and configuration, resiliency and management of the Succession 1000 and 1000M Rls. 3.0 systems. To pass the certification, two exams must exist successfully completed: Technology Standards and Protocols for IP Telephony Solutions, and the design version of Succession 1000/1000M Rls. 3.0.
The Design Expert certifications builds on the specialist's capabilities by demonstrating their skill to plan, design, and manage the implementation of more knotty IP Telephony Solutions. The Design Expert certification reflects a candidate with six to twelve months of hands-on sustain with the competence to lead or assist intermediate-level IP telephony personnel with advanced Nortel designs.
NNCDE - CallPilot 2.x Unified MessagingThis certification tests the competence to way and design the VoIP CallPilot Unified Messaging Solution 2.0. This certification covers the message networking, migration, security, and applications involved within a multi site CallPilot system composed of CallPilot, Releases 2.02/2.5, Meridian 1 IP Enabled (IE), Release 25.40, Succession 1000/1000M, Release 3.0, and SL-100 and DMS-100 switches. To pass the certification, the candidate must first obtain their NNCDS - CallPilot Rls. 2.0. Subsequently, the design CallPilot 2.0 Unified Messaging Solutions must exist successfully completed to obtain this certification.
NNCDE - IP Convergence Succession 1000/1000M Rls. 3.0This certification tests the competence to way and design the IP Convergence Succession 1000/1000M Rls. 3.0 solutions. This certification covers the system and network design, configuration, and management of the products of the Succession solutions: Meridian 1 IP Enabled, Succession 1000/1000M Release 3.0, Internet Telephony Gateway (ITG) Trunk, Internet Telephony Gateway (ITG) Line, Optivity Telephony Manager (OTM), Remote Office 9150/9110/9115, gain Line Card, Internet Telephones (i2004 and i2050), and Digital Telephones (M39xx). To pass the certification, the candidate must first obtain their NNCDS - VoIP Succession CSE 1000 Rls. 2.0 (920-135) OR VoIP Succession 1000/1000M Rls. 3.0 certification. Subsequently, another more difficult version of the design Succession 1000/1000M Rls. 3.0 Exam must exist successfully completed to obtain this certification.
In the IT industry, certifications are means to validate an individual's expertise within a specified area. The above Nortel IP telephony certifications are some of the tools that can demonstrate the capabilities of an IP telephony design professional. These certifications could not replace years of industry experience, but they accomplish provide the foundation to design and implement Nortel voice over IP solutions.
Richard Parsons (CCIE#5719) is a Manager of Professional Services for Callisma Inc., a wholly owned subsidiary of SBC. He has built a solid foundation in networking concepts, advanced troubleshooting, and monitoring in areas such as optical, ATM, VoIP, routed, routing, and storage infrastructures. moneyed resides in Atlanta GA, and is a graduate of Clemson University. His background includes senior and principal consulting positions at International Network Services, Lucent, and Callisma.
TORONTO, ONTARIO -- (Marketwire) -- 11/03/09 -- petite and medium-sized businesses (SMBs) can obtain productivity, cost-savings and the investment protection critical to success in today's traffic environment with fresh unified communications-based (UC) software from Nortel(1) (OTCBB: NRTLQ). The latest software release 5.0 for Nortel's award-winning traffic Communications Manager (BCM) adds fresh UC capabilities, including unified presence, and greater simplicity with the introduction of a common software stream for BCM50 and BCM450.
The Nortel BCM450 and BCM50 are Linux-based IP/TDM PBXs delivering application-rich, all-in-one solutions for converged voice and data communications. The BCM50 serves businesses with up to 50 users while the larger capacity BCM450 is suitable for growing medium to large businesses and fork offices with up to 300 users. Each supports a mingle of IP and digital clients and can enable firms to redeem up to 70 percent of their original investment by reusing existing equipment.
As portion of the fresh BCM Rls 5.0 software, BCM450 and BCM50 provide SMBs with dynamic UC features like InTouch, which delivers true federated presence, and celebrated integrated communications applications and capabilities. InTouch lets users communicate easily with anyone in their personal directory - across Microsoft Outlook, Nortel BCM, MSN, and Skype for click-to-call, click-to-IM, and click-to-email. By connecting people faster, improving collaboration and speeding up the time to decision, Nortel estimates that unified communications can relieve businesses realize cost-savings and an enlarge in productivity of up to 18 percent.
Last year, the Nashville Convention and Visitors Bureau(2) (NCVB) leveraged its BCM450 solution to bespeak more than 650,000 hotel rooms while marketing tourism on behalf of various partners. NCVB is now trialing BCM Rls 5.0 and plans to roll out the InTouch application in the coming weeks. Kay Hopwood, NCVB's director of Information Technology, is looking forward to seeing real-time presence for everyone on the network and having a view into missed calls even when a caller does not leave a voicemail. For now, NCVB is enjoying the first BCM Rls 5.0 feature it deployed, FindMe/FollowMe (FMFM), which enables simultaneous ringing of up to five additional external devices. "Every convoke is potential business," said Hopwood. "With BCM's FindMe/FollowMe capability, their sales team never has to miss another revenue-generating convoke again."
Minitel(2), a premier Nortel ally providing service across Canada, furthermore chose to ordeal BCM Rls 5.0 in its own office production system. Its Toronto vice president of Operations, Dan Silverman, was so pleased with the progress of the in-house ordeal he convinced a large accounting difficult client to deploy it as well. "The installation was as smooth as could exist and the client is now rolling out both InTouch and FindMe/FollowMe to multiple users in their organization with ease. They were able to derive their client up to quicken on the interface and rolling the application out by themselves in less than an hour," said Silverman.
Mexico's Universidad Latinoamericana(2) (ULA) similarly tested the latest BCM software with positive results. "We are in the traffic of educating today's youth and preparing them for the future and the challenges ahead," said Mario Ahumada Sandoval, subdirector of Systems, ULA. "To accomplish so, they signify on having the latest in communications technology that helps us offer a moneyed UC sustain for staff and students. Trialling BCM Rls 5.0, they found that the product's fresh feature set enhances their UC experience, while maximizing gear already in place."
BCM50 customer, Philkeram-Johnson(2), the oldest ceramic tile producer in Greece, furthermore welcomed the fresh software release. "Our Nortel BCM50 gives us play to grow, in terms of capacity and functionality, and it delivers the features they exigency to evolve to a unified communications environment," said Christos Syropoulos, commercial manager, Philkeram-Johnson. "We are constantly seeking ways to enhance their products and their productivity so they can respond more quickly to customers. I'm alive to to find out more about the fresh features available in BCM Rls 5.0 and how they can employ them to enhance their communications."
In addition to the InTouch and FMFM capabilities, BCM Rls 5.0 lets a user forward a voice message using a file so that it can exist played or read by any mobile device in the world. Meet-Me Conferencing for BCM now provides up to 125 ports with back for as many as 300 users. Professional convoke Recording, a capability typically supplied by a third party is furthermore available as portion of the latest BCM release.
As a further means of streamlining costs and operations making it even more simple for SMBs and Nortel channel partners to install, provision, and migrate pre-existing data, the fresh BCM50 and BCM450 portfolio includes common software and applications, O/S, training, accreditation, user interfaces, and documentation.
Dell'Oro ranks Nortel's SMB portfolio #1 in the world in number of hybrid-IP lines shipped and #2 in SMB market revenue for the second quarter 2009. Nortel's BCM solutions are localized and sold in over 120 countries through more than 1000 channels.
Hear from more BCM users and partners:
- "FindMe/FollowMe and Message Forwarding allow Charter Telecom's(2) sales and technical staff to exist more accessible to their customers, whether in the office or on the road. With the competence for individual users to customize these features to their liking through a Web-based GUI implement Mailbox Manager. Their system administrator no longer has to shape daily changes. FMFM and the competence to seamlessly transfer calls between their desk phones and cellular phones has furthermore allowed us to lower their costs, provide their staff with more flexibility, and enlarge their availability to customers." - David Harper, voice systems engineer, Charter Telecom - Canada
- "Our office communications gain been based exclusively on Nortel's BCM systems for years. They recently upgraded to the latest BCM technology, retaining most of their initial investment in hardware and utter of the investment in software licenses. The fresh UC functionality increases their productivity and saves time. It furthermore allows us to connect to other systems like Communications Server 1000 and Microsoft OCS. With InTouch they are able to manage their online contacts at MSN and Skype from a sole application interface in MS Outlook, along with their office colleagues, customers, and partners." - Nikos Koulioumbis, SMB solutions director, UniNortel SA(2) - Greece
- "Innovative fresh features such as InTouch with federated presence, FindMe/FollowMe, Professional convoke Recording and enhanced CTI applications are utter noteworthy productivity enhancers that will redeem businesses time and money and this really resonated with the customers they talked to at a recent seminar held in Nortel's Maidenhead office. They had enthusiastic feedback from attendees including a London-based voice and data solutions provider who said he most enjoyed the portion of the seminar that focused on BCM Rls 5.0." - Thomas Jacques, managing director, 1st Communications(2) - UK
- "The BCM product has always been one that we've been disdainful to offer to their customers due to its converged voice and data solution for petite and medium businesses. As a longtime channel ally of Nortel's in Mexico, they watch forward to being able to offer those selfsame features, in addition to newly enhanced ones with the fresh software release of BCM Rls 5.0 with fresh features such as FindMeFollowMe, Professional convoke Recording, and enhanced CTI applications which will enlarge their customer's productivity." - Jorge Alberto Jimenez Hernandez, director of engineering, Innovaciones Telematicas, S.A. de C.V.(2) (INTELEMATICA) - Mexico
Nortel delivers communications capabilities that shape the covenant of traffic Made Simple a reality for their customers. Their next-generation technologies, for both service provider and enterprise networks, back multimedia and business-critical applications. Nortel's technologies are designed to relieve purge today's barriers to efficiency, quicken and performance by simplifying networks and connecting people to the information they need, when they exigency it. For more information, visit Nortel on the Web at www.nortel.com. For the latest Nortel news, visit www.nortel.com/news.
Certain statements in this press release may hold words such as "could", "expects", "may", "anticipates", "believes", "intends", "estimates", "targets", "envisions", "seeks" and other similar language and are considered forward-looking statements or information under applicable securities legislation. These statements are based on Nortel's current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which Nortel operates. These statements are theme to significant assumptions, risks and uncertainties, which are difficult to foretell and the actual outcome may exist materially different from those contemplated in forward-looking statements. For additional information with respect to inescapable of these and other factors, note Nortel's Annual Report on Form10-K, Quarterly Reports on shape 10-Q and other securities filings with the SEC. Unless otherwise required by applicable securities laws, Nortel disclaims any intent or duty to update or revise any forward-looking statements, whether as a result of fresh information, future events or otherwise.
(1)Nortel, the Nortel logo and the Globemark are trademarks of Nortel Networks.
(2)This is a 3rd party link as described in their Web linking practices.
Use of the terms "partner" and "partnership" does not imply a legal partnership between Nortel and any other party.
Written by Anne Martinez
Published: 15 March 2004
Certification intelligence regarding wireless certification changes, sickness a fresh exam from Microsoft, CompTIA A+, fresh XML and UML certification programs, and Nortel Networks beta opportunities.
Planet3 Wireless Cancels Plans for CWNI, adds CWAP Title
On March 2nd, 2004, Planet3Wireless cancelled its plans to offer the Certified Wireless Network Integrator (CWNI) title, which was slated for release this year. Instead, the objectives planned for the CWNI gain been merged into the CWNA and CWSP certifications.
Planet3 has furthermore created a fresh certification title: Certified Wireless Analysis Professional (CWAP). The CWAP is an advanced certification for individuals who resolve and troubleshoot wireless LAN systems. Candidates for this title must first hold Planet3's CWNA (Certified Wireless Network Administrator) title, then pass the CWAP exam, which is currently available in beta format.
Microsoft Exam 70-281 Now Available
Microsoft's Exam 70-281, Planning, Deploying, and Managing an Enterprise Project Management Solution is now available. The exam counts as an elective toward the MCSE on Microsoft Windows Server 2003. The exam prep guide is available on Microsoft's Web site.
CompTIA A+ mingle and Match to finish June 30th
Until June 30th, computer technician candidates can combine 2001 and 2003 exams to rate CompTIA A+ certification if they want to accomplish so. After June 30th, both the core hardware and the operating system exam must exist the 2003 version. If you gain questions about how this works, note the CompTIA Web site.
New XML Certification Available from Altova
Altova, Inc., producers of XMLSPY, the world's leading XML evolution environment, has announced the immediate availability of an open-to-the-public beta of the Altova XMLSPY Certification exam. The exam tests both an individual's lore of significant XML-related specifications as well as proficiency with the market-leading XML evolution environment, XMLSPY. To learn more, and schedule for the beta exam, visit the Altova Web site.
UML Certification Program Launched
The protest Management Group (OMG) and UML Technology Institute (UTI) gain announced details of a new, three level certification program covering the Unified Modeling Language (UML). Each level covers different elements of the UML 2.0 specification, and requires passing a sole exam. Testing is through Prometric (http://www.2test.com). Exams cost $200 each. full objectives can exist found on the OMG Web site.
Free beta opportunities from Nortel Networks
Two fresh Nortel Networks certification exams are in beta during March and April. If you are interested in becoming a Nortel Networks Certified Design Expert (NNCDE) in IP Convergence CallPilot or a Nortel Networks Certified back Expert (NNCSE) in IP Convergence Succession 1000/1000M Rls. 3.0, don't miss this break to snare one of these betas. The first 50 people registered for these exams derive to snare them for free; additional registrations will exist charged the full exam fee. Registration is through Prometric. employ promotion code 921444 for the convoke Pilot exam (through March 26th 2004), and promotion code 921443 for the Sucession beta (April 5 - April 26, 2004).