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250-271 exam Dumps Source : Administration of Symantec NetBackup 7.5(R) for UNIX
Test Code : 250-271
Test title : Administration of Symantec NetBackup 7.5(R) for UNIX
Vendor title : Symantec
: 108 actual Questions
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Symantec Administration of Symantec NetBackup
Symantec rolled out higher integrated home gear running its NetBackup commercial enterprise information protection utility today, very nearly doubling the means obtainable in its previous home equipment.
The NetBackup 5330 appliance scales to 228 TB with growth cabinets, in comparison to a optimum capability of 148 TB for the NetBackup 5230. the unique home gear rush NetBackup 7.6, which Symantec launched in January 2014.
Symantec begun promoting integrated appliances in 2010 as a substitute for using NetBackup with a separate media server and statistics deduplication disk backup goal equivalent to EMC's statistics domain.
Symantec appliances comprehend NetBackup and deduplication and replication application assign in on a media server with growth disk cabinets.
Drew Meyer, Symantec's senior director of counsel administration options, noted the backup appliance intent is a similar as that driving converged infrastructure in different components of the facts middle.
"The style within the traffic is depart to converged infrastructures in the information hub to derive processing energy, networking and storage ability in one equipment," Meyer observed. "we've taken that mode and utilized it to the backup difficulty. Their mode is to merge every exiguous thing."
The NetBackup 5330 scales from 114 TB in a 6U gear to 229 TB in a 10U box by means of adding enlargement shelves. Symantec has a brand unique OEM ally for the 5330 expansion cabinets -- they're rebranded NetApp E-series storage arrays.
"We're piggybacking on their storage potential," Meyer pointed out of NetApp.
The home gear assist Fibre Channel, Gigabit Ethernet (GbE) and 10 GbE connectivity. Symantec claims the larger containers can lower back up twice as speedy and fix three times as snappy because the 5220 appliance.
The 5330 will subsist purchasable within the U.S. in November, and in the relaxation of the realm in early 2015. Pricing starts off at $296,295 for 114 TB. Symantec will proceed to promote the 5220, which begins with just four TB.
Going beyond far flung office, midsize agencies
Meyer noted the 5330 will appeal to better businesses, which originate up most of NetBackup's assign in base.
"people were saw '148 terabytes is pleasant for a remote workplace, a midsize business, or for inevitable applications, but I in fact wish the great mamma jamma to tarry within the facts core,'" he noted.
Symantec nonetheless gets most of its NetBackup salary from software-most effective earnings but strikes a lot of its consumers to the gear as they supersede ageing media servers and disk backup pursuits.
Symantec claims it has bought greater than 10,000 NetBackup appliances within the 4 years seeing that it first assign the backup app on its hardware. in accordance with IDC, Symantec's backup gear earnings hit $359 million in 2013, up from $249 million in 2012.
within the 2d quarter of 2014, Symantec's backup gear income of $108.5 million grew 22% from the identical quarter ultimate yr, based on IDC. That compares to an eight.5% common market growth. nonetheless, Symantec is silent a faraway second to EMC, which receives most of its gear revenue from statistics domain products.
Gartner analyst Dave Russell talked about the integrated gear approach offers Symantec a chance to supersede other goal home equipment, primarily records area.
"with the aid of advantage of being the largest backup application and being out there so long, Symantec has loads of NetBackup customers with aged media servers in the wild," he pointed out. "these older packing containers could need to derive replaced or they want a unique or additional media server. Symantec says, 'You need to refresh or buy a brand unique media server anyway, so that you might as smartly buy their equipment.'
"With brand unique customers, Symantec will say, 'Now that you simply're switching backup application, let's anatomize an equipment.' in the event that they can capture hardware and application and not depart away that as an entry point for statistics area, they are going to try this."
MOUNTAIN VIEW, CA--(Marketwire - 03/15/11) - Symantec Corp. (NASDAQ:SYMC - information) nowadays introduced enhancements to NetBackup 7 that simplify statistics insurance policy in virtual environments. The latest free up introduces virtual machine ingenious coverage expertise for VMware environments to automate the discovery and protection of digital machines whereas implementing current statistics insurance design policies. unlike different records insurance design options, this technology will accelerate the transition to a digital atmosphere for traffic companies deploying a great number of digital machines or constructing a private cloud infrastructure."Virtualization has modified how agencies back up information, and NetBackup continues to evolve to offer protection to their clients' information inside virtual environments," referred to Brian Dye, vp of product management, Symantec NetBackup. "NetBackup 7 eases the administration of holding and recuperating facts inside physical and virtual environments via a sole solution, whereas reducing facts shops with integrated deduplication at the source or media server the usage of NetBackup or NetBackup appliances."click on to Tweet: Symantec @NetBackup expands award-profitable succor for digital and actual machines with a sole solution: http://bit.ly/eZPhBwFor deeper dive into what's unique with NetBackup 7, read the following blog submit:
in addition to award-winning aid for digital machines, NetBackup 7 gives you simplified reporting, faster catastrophe restoration when the usage of NetBackup deduplication, and further supports Oracle and MySQL database applications. Symantec besides offers a straightforward "one-step" better to NetBackup 7 from older types, including NetBackup 6.0 and 6.5 to meet the wants of its valued clientele. Symantec NetBackup home gear give businesses with a snappy and confirmed option to upgrade their atmosphere to NetBackup 7.New aspects and advantages:
A faster course to the digital datacenter: digital machine ingenious coverage technology adds automation to the discovery and coverage of virtual machines and minimizes the administration endeavor required for prime performance VMware virtual machine backups via more suitable attention of VMware vSphere® useful resource utilization.
50 % faster digital machine Backup: Patented Granular healing technology (GRT), which helps instant file or folder recuperation from digital laptop image backups, is now accessible for Linux programs in VMware environments. This permits customers to reduce related virtual desktop backup instances by using as much as 50 percent, simplify administration and enrich the velocity of recovery for individual information.
On-Demand recuperation From anywhere: unique auto photograph replication know-how permits purchasers who replicate statistics between discrete sites or NetBackup domains to originate the backup facts at an alternate web site immediately attainable to NetBackup for faster catastrophe recovery.
accelerate restoration: NetBackup RealTime, which provides clients with ceaseless facts coverage, now supports VMware environments to dispose of the backup window, reduce maintain an impact on for terribly massive VMware hosts and allow close-rapid recuperation of gross techniques.
Meet Compliance and Regulatory requirements: NetBackup 7 now has more advantageous audit trail capabilities to assist backup administrators back compliance and regulatory necessities.
imperative handle: NetBackup OpsCenter, which gives you a sole management view of any Symantec information insurance policy ambiance, provides more desirable reports for storage lifecycle policies, audit trails and licensing. unique tools, such as the workload analyzer, permit valued clientele to more suitable tailor operations to maximise hardware utilization.
Deduplication for Oracle: more suitable Oracle database agent additional improves backup and deduplication performance.
MySQL help: NetBackup adds a unique agent to centralize and automate backup and restoration of MySQL databases.
client upgrades Simplified: advancements to the LiveUpdate capability permit customer enhancements for UNIX, Linux and windows from version NetBackup 6.5 and later from a sole policy controlled via the NetBackup administrator.
join with Symantec
About Storage from Symantec Symantec helps companies relaxed and manage their advice-driven world with storage management, email archiving and backup & recuperation options.About Symantec Symantec is a world leader in proposing safety, storage and methods management options to assist patrons and businesses cozy and manage their assistance-pushed world. Their application and features give protection to in opposition t greater risks at greater aspects, greater absolutely and efficaciously, enabling self credence wherever information is used or saved. more tips is attainable at www.symantec.com.note TO EDITORS: if you want more information on Symantec company and its products, tickle argue with the Symantec information margin at http://www.symantec.com/news. entire costs stated are in U.S. greenbacks and are convincing handiest within the united states.Symantec and the Symantec logo are trademarks or registered logos of Symantec enterprise or its associates within the U.S. and different international locations. other names could subsist trademarks of their respective owners.
Disk, tape, information flow: It doesn’t subsist counted. Symantec wants to unify the management of entire issues backup. And the traffic is making a wager that the disk-primarily based backup help, application optimization enhancements, and unique pricing model for the latest release of its flagship utility, Veritas NetBackup 6.5, will entice clients hunting for a sole product for traffic records insurance plan.
NetBackup 6.5 is in a position to managing tape, virtual tape libraries (VTLs), disk backup, records de-duplication, continuous records coverage (CDP), snapshots, and replication techniques across entire essential vendors, in line with Matt Fairbanks, Symantec’s senior director of product advertising.
click on here to enlarge photo
Fairbanks says the newest version of NetBackup is said internally because the “disk free up” because of the laundry checklist of unique aspects and back for disk-based backup environments. “here is an integrated solution to control entire instruments and statistics movers,” he says.
NetBackup 6.5, which will subsist accessible this summer, contains aspects comparable to autochthonous disk-primarily based backup, records de-duplication, integration with intelligent backup home gear and VTLs, heterogeneous photo management, granular recuperation for purposes and virtual machines, and unique licensing and pricing classes.
according to Fairbanks, NetBackup 6.5 gives a sole strategy to brokers, policy management, restoration approaches, safety, backup reporting, and the records catalog.
four unique capabilities in version 6.5 are designed to occupy skills of rising and centered disk-based mostly data-protection technologies, together with autochthonous facts de-duplication that can besides subsist leveraged throughout the total NetBackup ambiance; autochthonous disk backup capabilities, which permit pooling, sharing, and backup over a SAN to shared disk; integration with disk-based mostly backup home gear and VTLs; and heterogeneous snapshots and CDP management.
With the utility’s PureDisk Deduplication option, NetBackup 6.5 integrates Symantec’s PureDisk de-dupe know-how into the core of NetBackup to ensure redundant backup guidance is just kept as soon as throughout the backup atmosphere. moreover, the brand unique bendy Disk option allows for backup directors to effect high-speed SAN backup to a shared disk pool.
The virtual Tape alternative enhances the efficiency and manageability of virtual tape instruments by passage of copying information without detain from the VTL to tape, the usage of a manner it truly is managed with the aid of NetBackup in a catalog-constant method.
in keeping with the growing to subsist recognition of digital machines, Symantec brought aid for consolidated backup, granular file-level and photograph-level recovery, and de-duplication for VMware environments. NetBackup leverages VMware Consolidated Backup (VCB) to assure consistency and occupy away the backup from the primary VMware server. VMware backups may besides subsist carried out to tape or disk and may leverage the PureDisk Deduplication option for de-dupe and replication of VMware backups.
NetBackup 6.5 besides offers database and document-level recuperation from the selfsame backup for Microsoft SharePoint, putting off the want for numerous backups of the selfsame gadget. For alternate environments, NetBackup offers an rapid-recovery feature that allows for directors to recover from a disk-based photograph.
Symantec’s hub of attention on disk-based mostly backup in NetBackup 6.5 is smartly-timed. In overseas statistics Corp.’s (IDC) recent Disk-based facts insurance design examine, the research firm requested IT experts how lots of their existing disk storage exists to grasp copies for statistics protection, backup, and healing. On regular, enterprises spoke of that 35% of their disk capacity became for statistics coverage, backup, and recuperation.
Laura DuBois, IDC’s analysis director for storage utility, says that number is likely to upward thrust. “In three years, they predict this to develop to a touchstone of forty%. NetBackup 6.5’s hub of attention on disk is consistent with client require and gives flexibility in deciding on the manner of disk-based coverage it really is most proper for users’ environments.”
Dubois says the integration of existing NetBackup configurations with the brand unique NetBackup PureDisk configuration is a key piece of the application. “This enables de-duplication, expend of any kind of disk storage, and replication to a far off disaster-restoration website with out tape,” she says.
a different region of change for the newest version of NetBackup is its pricing. Symantec’s research suggests a turning out to subsist consumer pastime in aligning their procuring model for records-coverage application with their approach to storage hardware procurement. In response, Symantec is providing a potential-based mostly pricing option for NetBackup 6.5.
shoppers now maintain the alternative of licensing NetBackup in line with the overall quantity of records being blanketed, or they could proceed to expend the balanced per-server pricing model. additionally, purchasers that maintain on with detached server-based mostly pricing can subsist offered a simplified pricing structure under which dozens of consumers, brokers, and modules are now grouped into three options.
no matter if consumers occupy to the brand unique pricing mannequin continues to subsist to subsist considered. “The problem with pricing is that no depend how you present it, some clients need it a technique, and others [want it] a different manner. We’ll must wait and spot what users suppose about this, but I’ve heard some effective responses,” says DuBois.
The launch of NetBackup 6.5 is step one on the course to a brand unique approach for Symantec. The traffic simultaneously announced Storage United, an initiative designed to lower the impregnate and complexity of managing storage. Storage United offers a software-oriented mode to succor heterogeneous records-middle environments carry storage as a provider by passage of uniting disparate materials.
The leading goal of the initiative is to give a layer of statistics protection, storage administration, and archiving application that helps entire primary server and storage techniques.
Symantec’s Fairbanks claims that, as a result of Symantec has no hardware agenda, shoppers maintain more selections, flexibility, and exploit over their storage and server architectures and hardware purchases.
“The storage management problem is connected to the platform management difficulty, which is related to administration and traffic issues. birthright now, entire of these discrete platforms maintain discrete management utilities,” says Fairbanks. “There’s a spot between what the enterprise wants and what it's presenting. It’s time to align every thing to carry storage as a provider.”
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The Best of the Best: Redmond's 2006 Readers' option Awards
Find out how your favorite tools fared in more than 40 categories.
Every day, you deal with spyware, hackers, integration issues, patch management, regulatory compliance and passwords. You're monitoring Web access, monitoring performance and entire the while monitoring your budget. The stakes are elevated and mistakes are costly, both in terms of dollars and job security. Sitting in the IT sweltering seat these days is a exquisite balancing act: You're allotment techie, allotment diplomat, allotment detective, allotment traffic manager and allotment magician.
You need to maintain absolute trust in the tools you're using. You're the one on the front lines, so they gyrate to you to succor us determine the best of the best in dozens of product categories. What are the tools you expend every day to maintain your networks running smoothly? What is helping you maintain hackers, spammers and spyware at bay? How consequence you maintain an eye on entire your systems to originate confident there's no trouble? There are a lot of choices, and making the best option is critical.
Here's a particular gape at how the best of the best stacked up in every category. These are the tools and utilities you expend every day to maintain your systems running.
Back to BasicsNetwork management, application management, network monitoring -- these are the basics, the absolutely essential categories. The leaders in these categories read devotion a Who's Who of the technology industry -- trusted vendors with a long, well track record of proven technologies.
For best network management product, Microsoft Systems Management Server and Microsoft Operations Manager took the top two spots with 23.5 percent and 16.7 percent of the votes, respectively. HP Openview was the ISV winner with 13.8 percent of the votes. near behind HP was Cisco's LAN Management Solution, at 12.5 percent. Solar Winds Network Management Software besides fared well, with 6.8 percent of the ballot.
Microsoft besides took the best application management product with Microsoft Operations Manager, grabbing 41.7 percent of the vote. The ISV winner and Preferred Product honors are entire grouped quite closely. NetIQ's AppManager Suite took ISV winner by tallying 10.5 percent. LANDesk was near behind as a Preferred Product with 10 percent. Novell ZenWorks came in at 9.8 percent.
Performance management was another near race with more close names. Microsoft Operation's Manager again took this category, with 36.4 percent of the vote. NetIQ's AppManager Suite besides led as ISV winner with 9.2 percent. SolarWinds' Orion Network Performance Monitor was birthright behind them with 9.1 percent. IBM's Tivoli Monitoring for Transaction Performance garnered 7.5 percent, rounding out the leaders.
The general network monitoring tool category was huge, with more than 20 individual products earning your votes. Microsoft Operations Manager -- the Swiss Army knife of software -- again took top honors, but by a smaller margin than the previous two categories, with 20.7 percent of the votes.
One reader likes what Microsoft Operations Manager (MOM) can do, but recognizes that it's not an out-of-the-box answer. "MOM is truly an awesome solution if you maintain the time to set it up and customize it to your needs," he says.
The other winners for general network monitoring are close names -- Cisco Systems' Syslog Analyzer with 12.9 percent, HP OpenView Operations for Windows with 12.7 percent and IBM Tivoli NetView with 5.2 percent. Only one or two percentage points separated the next several products.
As more organizations interject open source to their networks, whether running server farms or Web services or on the desktop, they need to succor those systems play well with Windows. The MKS Toolkit for Developers is an interoperability favorite with 49.1 percent of the votes. Centrify DirectControl and Centeris Likewise are gaining energy with 20.1 percent and 16.7 percent of the votes, respectively.
Whether or not you watch your employee's Web usage, you silent maintain to watch bandwidth. The best bandwidth/traffic monitoring product was a very near race, with less than a percentage point separating the leaders. Network Instruments' Observer was the top vote-getter with 22.7 percent, edging out Lightspeed Systems Total Traffic Control at 21.9 percent, and Argent Guardian with 21.3 percent.
Among their readers whose companies monitor employees' surfing habits, two transparent choices emerged. Websense Enterprise won best Web usage monitor with 34.9 percent of the votes, while SurfControl Web Filter garnered 30.7 percent. SmartFilter earned a spot on the leaderboard with 6.8 percent.
Compliance and Asset ManagementIn this era of Sarbanes-Oxley, the Health Insurance Portability and Accountability Act (HIPAA) and outside auditing, asset management has never been more important. Altiris is the runaway winner in this category. Its Asset Management Suite took the award for best asset management/ resource inventory product with 29.9 percent of the vote. Some singled out Altiris Inventory Solution with 16 percent. Numara's (formerly Intuit) Track-It earned 11.1 percent.
Track-It is gaining traction particularly well in smaller organizations. "We maintain a department secretary who records everything in Track-It," says one reader from a tiny situation government agency.
Microsoft showed its energy again in the license management category, earning top honors with Microsoft Systems Management Server taking a whopping 61.3 percent of the vote. Altiris was besides strong, locking up the next two spots with its Altiris Compliance Suite at 14 percent, and Altiris Server Provisioning Suite at 7.5 percent. iInventory rounded out the leaders with 5.3 percent.
Compliance is another faultfinding category that continues to gain importance. For best compliance tools, 22.4 percent chose the NetIQ Security Compliance Suite (Security Manager and Vulnerability Manager) as the winner. Symantec/Bindview came in next with 17 percent. Shavlik's NetChk Compliance tallied 15.8 percent.
The battle for best virtual server was a clash of two titans -- VMware and Microsoft. VMware's GSX Server won with 47.5 percent of the vote. Microsoft's Virtual Server 2005 came in birthright behind that with 45.8 percent.
Those selfsame two titans clashed again for best virtual PC product. VMware took a wider lead with its VMware Workstation Edition earning 58.7 percent. Microsoft Connectix Virtual PC for Windows followed with 36.1 percent of the votes.
There was really only one titan rolling over the repose in the battle for best non-Microsoft browser. Firefox dominated with 74.3 percent of the votes, which earned the highest number of votes for a sole product. Mozilla tied with Netscape Navigator in second place, with 7.6 percent.
When it comes to SQL tools, you clearly trust the source. Microsoft wins the SQL tool category with 60.7 percent. SQL Power Tools is the ISV winner with 13.7 percent of the votes. Rounding out the leaders is Quest Software's Spotlight on SQL Server with 9.4 percent and Embarcadero Technology's ER Studio with 2.4 percent.
The Redmond Readers’ option survey truly represents the opinions and attitudes of their readers. The products selected here are the ones that drive their networks and maintain their traffic running. The survey contour this year was approximately 30 percent longer than final year’s form. They added unique categories and went through the list product by product to ensure that it was as comprehensive and accurate as possible.
This year’s survey was once again pushed out to readers who maintain signed up to receive one of their numerous e-mail newsletters. And once again, their readers proved to subsist a responsive and opinionated group (which they deeply appreciate). Even with the significantly longer survey, they silent received nearly 2,000 completed surveys at the finish of the two-week survey period.
Like it or not, it’s a Microsoft world. Redmond magazine is entire about Microsoft technologies, but besides the lively vendor community that supports and integrates and improves what comes out of Microsoft. They noticed Microsoft clearly winning many of the hefty duty management categories devotion network management, network monitoring and application management. After many spirited discussions, they opted to adjust the structure of the winning categories this year.
We established an additional award even for those product categories to recognize the leading independent software vendors who earned the most votes. For example, Microsoft won the network management category and is duly honored as the winner. To recognize the other leading vendors in that category, they established the ISV winner. They did this not so much to even the playing field, but to acknowledge that in some cases, there are really two playing fields.
After entire the results were gathered and organized, a team of editors went through the list looking for any suspicious patterns to ensure there were no outside attempts to influence the results. Once they were satisfied that the list was an honest and accurate reflection of their readers’ opinions, they examined the results and listed the winners, ISV winners and preferred products for each category. -- L.L.
Day-to-Day ToolsYour administration tools portray another "have to have" category. These are the tools you expend every day to maintain the lights on. You gave us your top picks for migration, server migration, Group Policy manager, disk defragmentation and drive monitoring, remote troubleshooting, network automation and batch processing, scripting, patch management, application sharing and application combat testing tools.
MigrationQuest wins with its Enterprise Migration Manager earning 18.2 percent. Altiris took both preferred product spots with its Deployment Solution earning 10.4 percent and its Client Management Suite bringing in 7.4 percent.
Server MigrationQuest besides won as the best server migration product with its Migration Suite for energetic Directory/Exchange, earning 18.8 percent. As it did in the general migration category, Altiris Deployment Solution came in second and Client Management Suite third, with 15 percent and 7 percent of the votes, respectively.
After being bumped from the top backup and recovery software spot final year by BakBone Software, CommVault's Galaxy returns to the winner's circle.
Based on user comments from this year's Diogenes Labs–Storage magazine property Awards survey for backup and recovery software, most backup software vendors should await an earful of complaints the next time they visit their customers. The following was typical: "The passage they manage and update software licenses on their Web site is a complete joke. Whomever [sic] created that process should subsist fired after they disburse a yoke of months on the succor line." Other comments weren't so polite.
Licensing aside, the very nature of backup contributes to the unsettling feeling some users maintain about their backup applications because the apps extend to entire parts of a storage infrastructure. "Backup products minister to recount you what's wrong with your environment," says Brian Daniels, lead storage region network/Unix engineer at Catholic Health East in Newtown Square, PA.
But not entire user experiences are so dire. CommVault's Galaxy (now allotment of the company's newly named Simpana suite), this year's enterprise-class winner, proved that some users are quite contented with their backup and recovery (B/R) software. "Galaxy is easily the most scalable product I maintain ever used and my product of choice," notes one user who requested anonymity because his company discourages employees from talking to the press. "After using this, I would subsist hard-pressed to ever gape at TSM [IBM Corp. Tivoli Storage Manager], [EMC. Corp.] NetWorker or [Symantec Corp.] Veritas [NetBackup] in my daily operations." CommVault posted a 6.16 overall score (on a scale of 1.0 to 8.0), the highest score tallied by any vendor in the three years we've conducted B/R surveys (see the "Overall ranking" section of the "Rankings of enterprise backup and recovery software," below). This was CommVault's second time in the enterprise-class winner's circle. Their 2006 winner, BakBone Software Inc.'s NetVault:Backup, didn't generate enough user responses to subsist statistically convincing this year.
Click here for the rankings of enterprise backup and recovery software (PDF).
In the small- to medium-sized traffic (SMB) category, EMC Retrospect returned to the top spot after a one-year hiatus. While Symantec's Veritas Backup Exec edged out Retrospect a year ago in a near-dead heat, Retrospect had a bit more breathing margin this year; its 5.29 score topped Backup Exec's 4.93 handily (see the "Overall ranking" section of the "Rankings of SMB backup and recovery software," below).
Retrospect garnered many positive comments, especially regarding its back for Apple Inc. Mac systems. "It supports Mac clients, Linux clients and Windows; it's very unusual to derive that range of support," says Maurice Volaski, systems administrator at Albert Einstein College of Medicine in the Bronx, NY. Volaski has used Retrospect for more than 15 years and is a ample fan of the product. "In terms of features, it's the best you can possibly imagine," he says.
Product scores improved this year vs. 2006. Hewlett-Packard (HP) Co. OpenView Storage Data Protector scored a solid second space among enterprise products with a 6.07, the only other product to maintain an overall rating that exceeded 6.0. Syncsort Inc. Backup Express, which scored a below-neutral 4.37 in 2005 and was unrated final year, jumped to a fourth-place finish this year with a respectable 5.23.
In the SMB category, CA ARCserve Backup (formerly BrightStor ARCserve Backup) finished third for the second year in a row, but improved significantly from a 3.93 in 2006 to a 4.25 this year.
Click here for the rankings of SMB backup and recovery software (PDF).
Sales-force competenceIn the sales-force competence category, CommVault and HP shared the enterprise top spot with each receiving a score of 6.07 (see the "Sales-force competence" section of the "Rankings of enterprise backup and recovery software," PDF). CommVault received its best score (6.35) in this category for the statement "My sales back team is knowledgeable." HP's best score (6.29) was for "My sales rep is simple to negotiate with." Both vendors received their lowest scores (a 5.75 for CommVault and a 5.94 for HP) for the statement "The vendor's licensing formula offers fine value."
"The licensing scheme for [HP] Data Protector makes it extraordinarily attractive for us," says heed Stewart, a storage administrator for the Air constrain Personnel hub at Randolph AFB in San Antonio, "because they can add hosts and clients on the cruise without being forced to procure additional licenses." That kindhearted of flexibility gives Stewart some latitude in overseeing data protection for more than 350TB of mostly HP storage. "I can consequence whatever I want to in the environment and not subsist held hostage to 'Do I maintain licenses to activate this?'" adds Stewart.
Still, licensing received the greatest number of complaints in this survey, especially regarding prices and administration--Symantec's Veritas NetBackup was particularly singled out--and exiguous has changed since their 2005 survey. In that year's article, they quoted Karl Lewis of the University of Michigan in Ann Arbor as saw Veritas' licensing was his "No. 1 complaint." Symantec seems to maintain been unable to develop a formula that users like. NetBackup received the lowest score of any product in this respect with a 4.11. EMC Retrospect had the highest score (5.20) for this statement among SMB products.
Like CommVault Galaxy, EMC Retrospect received its highest score (5.45) in the sales-force category for the statement "My sales back team is knowledgeable." This compares to Backup Exec's 4.88 on the selfsame statement, which was besides its highest score. Backup Exec didn't score 5.0 or above on any statement in this category.
Product featuresWhether in enterprise or SMB firms, B/R software needs to address a variety of situations, including file system, database and NAS backup done locally and remotely. Therefore, they asked respondents to rate the products on the statement "This product is a complete solution." CommVault led the territory regarding this statement with a 6.83 followed by HP with a 6.14. CommVault, which won the category with a 6.51 (see the "Product features" section of the "Rankings of enterprise backup and recovery software," PDF), had its highest rating (6.85) for "This product's file-system backup features meet my needs," while HP received a 6.62.
Interoperability has always been an issue, and is becoming more of a factor as companies add more data protection capabilities to buttress their backup apps. The statement "This product is interoperable with other vendor's products" typically garners some of the lowest ratings in this category, and this year is no exception. "Interoperability becomes challenging because you don't want to assign entire of your eggs into one basket," says Catholic Health East's Daniels. He likes how EMC NetWorker works with other EMC products, but is leery of lock-in. "It seems that once you derive into one EMC product it's very difficult to derive interoperability with anything else," he notes.
Backup reporting is besides growing in instant as capacities grow and environments become more complex. Although advanced reporting tools are available from third parties, there's a honest amount of frustration regarding those capabilities in core backup apps. The Air constrain Personnel Center's Stewart, who's otherwise very pleased with HP Data Protector, notes its reporting deficiencies. "I maintain no passage of trending media utilization, errors within libraries," he says. "I would really devotion to maintain some hard, snappy numbers to provide to management and something that I can gape [at] to believe about what's next."
SMB products, as a group, rated much lower than their enterprise counterparts. One would await such products to maintain fewer features, but their survey normalizes for that discrepancy by asking how well a product meets the user's needs, not a line-item comparison of features. They speculate that some users are hoping to derive enterprise-class capabilities at an SMB cost and are ultimately less satisfied with a less-capable product.
Regardless of the reasons, Veritas Backup Exec received a 5.07 as a complete solution, best among SMB products vs. Retrospect's 5.00 and ARCserve's 4.26. Retrospect edged out Veritas Backup Exec to win the category with 4.93 vs. a 4.91 (see the "Product features" section of the "Rankings of SMB backup and recovery software," PDF). While users apparently devotion Backup Exec's file-system backup capability best, giving it a 5.38, it silent placed second to Retrospect (5.48).
"In terms of getting the backup done, getting the restores done, Retrospect definitely comes through, no question," says Volaski at Albert Einstein College of Medicine.
Initial product qualityB/R is the sole most labor-intensive chore in storage management. Failed jobs, missed backups and the devotion require almost daily intervention by administrators. They asked respondents to rate the products on the statement "This product requires exiguous daily intervention." CommVault was tops among entire products with a 6.21, followed by HP with a 6.11. Retrospect and Backup Exec tied with a rating of 5.05 each.
Initial product quality, however, was the one category where HP Data Protector surpassed CommVault Galaxy. HP did so convincingly, with a 6.30 vs. a 6.09 for CommVault (see the "Initial product quality" section of the "Rankings of enterprise backup and recovery software," PDF). Aspects that HP users liked most included "This product uses tape efficiently," (6.69) and "This product delivers fine value for the money" (6.68). CommVault users gave it a 6.32 for the "value" statement, while the SMB product delivering the best value was Retrospect (5.73).
Getting up and running snappy is another key factor. "If you maintain any background, any sustain with any other enterprise-class backup application, there's nothing within HP Data Protector that's going to hurl you off," says the Air constrain Personnel Center's Stewart. "The time it takes to become productive with it, even for a novice, is very short."
Retrospect besides received elevated marks for "This product is simple to install" (6.67), its highest score in the category. Veritas Backup Exec was almost a point lower with a 5.71. Retrospect besides topped the SMB group for the statement "This product is simple to use" with a 6.10 vs. Veritas Backup Exec's 5.41 and ARCserve's 4.81. "In terms of configuration, it's very paltry to do," says Volaski about Retrospect.
Product reliabilityAlthough backup and recovery products are labor-intensive, IT organizations await them to operate flawlessly. They therefore asked respondents to give us their ratings on the statement "I can operate this product in a lights-out mode." Scores for entire products were low on this statement relative to the category average. CommVault's 5.78 was the highest of entire the products, but substantially lower than its 6.11 category detached (see the "Product reliability" section of the "Rankings of enterprise backup and recovery software," PDF). On their scale of 1.0 to 8.0, a 4.5 is neutral. Scores below 4.5 are fairly rare and witness that users maintain a negative perception of the product. Three of the nine B/R product finalists were rated negatively on the lights-out issue: CA ARCserve Backup, EMC NetWorker and Syncsort Backup Express.
Dealing with errors is another common region of frustration for B/R administrators. When they presented the statement "This product's mistake handling is simple and intuitive," the results were even lower than the lights-out issue. Here, five products were rated negatively: CA ARCserve Backup, EMC Retrospect, EMC NetWorker, Syncsort Backup Express and Symantec Veritas NetBackup. The top three products were CommVault Galaxy (5.63), HP Data Protector (5.27) and IBM TSM (4.79).
On a more positive note, vendors generally received fine scores with regards to platform support. CommVault had the highest sole statement score (6.48) in this category for "This product's OS platform back is adequate" followed by TSM's 6.41. Users of most products besides responded favorably to "The product meets my service-level requirements."
Technical supportThe only vendor to post a score higher than 6.0 for technical back was CommVault with a 6.03 (see the "Technical support" section of the "Rankings of enterprise backup and recovery software," PDF). Its highest score in this category was for the statement "The vendor provides back as contractually specified" (6.71). However, most other vendors besides did well on this statement. The top score among SMB products in this region was Retrospect's 5.57.
Much of the user frustration about back is related to having problems properly escalated and getting back personnel equipped to deal with the issues. Daniels at Catholic Health East says it could subsist a hit-or-miss situation when he has a routine problem with EMC NetWorker, but bigger problems are a different story. "When they maintain really, really major issues they're really on point, on top of everything," he says, "and they're really quick to resolve the issue."
Being selective can besides succor you avoid back frustration. "There's a short list--a handful--of back engineers I know by title that I now interrogate for," says the Air constrain Personnel Center's Stewart. "And if they're working on another case, I will wait for them to derive free."
Support scores generally dipped for the statement "Support issues rarely require escalation," as well as for its companion statement "Support issues are resolved in a timely manner." Among the enterprise products, CommVault posted scores of 5.80 and 5.86, respectively. For SMB products, EMC Retrospect showed best in this region with scores of 5.21 and 5.43, respectively.
Buy again?Our surveys besides interrogate respondents if, entire things considered, they'd originate the selfsame purchase decision today. In 2006, 67% of B/R respondents said they would. This percent dropped minimally to 66% in 2007.
Often, they find no correlation between these scores and the overall order of finish. However, this year there was a near correlation. Among CommVault users, 85.2% said they'd buy Galaxy again (see the "Would you buy from this vendor again?" section of the "Rankings of enterprise backup and recovery software," PDF). For HP, 84.2% of Data Protector users would buy again. The SMB group was led by Backup Exec's 55% positive response, which was very closely followed by Retrospect's 54.5% (see the "Would you buy from this vendor again?" section of the "Rankings of SMB backup and recovery software," PDF).
Given the trend toward disk-based backup, they besides asked respondents to recount us if they expend the product for such a function. Among TSM users, 85.7% expend the product to back up to disk, while 79.6% of CommVault users consequence so. Among SMB products, 68.2% of Retrospect users consequence so, along with 64.5% of Veritas Backup Exec users.
Based on their 2007 survey, they conclude that users are generally satisfied with the features and functions of their B/R products. Common areas of complaint are licensing complexity and mistake handling. Neither aspect requires fundamental engineering modifications, so they hope vendors focus on them in the coming year. Perhaps then B/R products can eschew the stigma of being the product that users "love to abhor and can't live without."
Products included in the surveyEnterprise products: Asigra Inc. Televaulting*, BakBone Software Inc. NetVault: Backup*, CommVault Galaxy, EMC Corp. NetWorker, Hewlett-Packard Co. OpenView Storage Data Protector, IBM Corp. Tivoli Storage Manager, Syncsort Inc. Backup Express, Symantec Corp. Veritas NetBackup
SMB products: Arkeia Software Network Backup*, Atempo Inc. Time Navigator*, BridgeHead Software Inc. HT Backup*, CA ARCserve Backup, EMC Corp. Retrospect, Symantec Corp. Veritas Backup Exec, Yosemite Technologies Inc. Yosemite Backup*
*Didn't receive a sufficient number of responses to subsist included in the survey results
About the property Awards: The Diogenes Labs–Storage magazine property Award III for backup and recovery software is the second installment in the third annual sequence of survey-based service and reliability awards. The property Awards are designed to identify and recognize products that maintain proven their property and reliability in actual use. The results are derived from a survey of qualified Storage readers that assesses products in five main categories: sales-force competence, product features, initial product quality, product reliability and technical support. Their methodology incorporates statistically convincing polling that eliminates market share as a factor. Indeed, their objective is to identify the most trustworthy products on the market regardless of vendor name, reputation or size.
This year's survey generated 824 convincing system evaluations from 624 respondents, representing a 21% jump in system evaluations and a 25% increase in respondents vs. final year. The margin of mistake was 4% with a 95% self-confidence factor. Their survey included a list of 15 products, but only nine had a statistically convincing number or responses. The list of finalists was similar to final year's with the addition of Syncsort Inc. and the deletion of BakBone Software Inc. Symantec Corp. Veritas Backup Exec had the largest number of evaluations (208) followed by Veritas NetBackup (152) and IBM Corp. Tivoli Storage Manager (132). Ninety-two percent of respondents had one or two backup applications, and only 18 respondents (2.8%) had four or more.
SAN FRANCISCO, Feb. 16, 2000 — Microsoft Corp. today announced continued tremendous back for the Microsoft® Windows® 2000 family of products from independent software vendors (ISVs) as the company prepares to launch the operating system. The Microsoft Windows 2000 Global Launch Partners, Adobe Systems Inc., Commerce One Inc., i2 Technologies Inc. and SAP AG, are showcasing their stalwart commitment to the Windows 2000 platform by delivering comprehensive solutions, services and support. Also, over 3,000 companies maintain committed to delivering almost 8,000 Windows 2000 Ready applications, and 28 applications maintain received the Certified for Windows 2000 logo, exceeding the number of applications receiving the logo at the Windows 95 launch. Finally, over 170 Windows 2000 ISV early adopters made significant early commitments to helping Microsoft deliver best-of-breed solutions for customers worldwide.
“Our work with the Windows 2000 Global Launch Partners, certified application vendors and ISV early adopters offers their customers a wealth of compatible, creative and innovative solutions on the Windows 2000 platform,”said Deborah Willingham, vice president of Windows Marketing at Microsoft.“It’s exciting to notice the thousands of solutions available to customers, as well as the opportunities available for the development community, as they approach the worldwide availability of Windows 2000.”
Windows 2000 Global Launch ally ISVs
“It is faultfinding that their customers maintain a complete set of professional Web publishing tools optimized for the Windows 2000 operating system,”said Bryan Lamkin, vice president of marketing at Adobe Systems.“The combination of the unique operating system from Microsoft and Adobe’s commitment to certifying their desktop applications for Windows 2000 will give customers the powerful solutions they need to develop dynamic, visually compelling Web sites and engage their audiences.”
“As a Windows 2000 Global Launch Partner, they are pleased to expend this unique platform throughout their solutions,”said heed Hoffman, CEO of Commerce One.“We believe that its manageability and reliability are example for Commerce One’s Market Site, Auction Services and BuySite, a complete e-commerce solution that allows buyers and sellers to interact online to streamline the entire purchasing and liquidation process.”
“Customers using TradeMatrix, i2’s electronic business-to-business marketplace solution, benefit from the flexibility and manageability of the Windows 2000 platform,”said Sanjiv Sidhu, chairman and CEO of i2.“Windows 2000 provides a robust platform for i2’s TradeMatrix participants to collaborate with suppliers and customers, better traffic processes, and maximize operational efficiency. They are pleased to work with Microsoft to deliver unprecedented value to their joint customers.”
“The combination of mySAP.com and Windows 2000 provides advanced Internet traffic solutions with a reliable, highly available and scalable platform for their joint customers worldwide,”said Cheryl C. Groover, vice president of strategic alliances at SAP America Inc.“SAP is pleased to back Windows 2000 today on the official launch of this unique platform, providing broader platform back and choices to customers implementing mySAP.com solutions. Customers that rush SAP offerings on Windows 2000 can benefit from flexible solutions that are quickly Internet-enabled with a low total cost of ownership.”
Certified for Windows 2000 Applications Program and Windows 2000 Readiness
The Certified for Windows 2000 Applications program establishes a rigorous technical specification to succor customers identify applications that are reliable, secure, manageable and designed specifically to fully exploit the unique features of Windows 2000. Certified for Windows 2000 Applications maintain passed a rigorous, tightly controlled, independently verified testing process, and the 28 unique certified programs exceed the number of applications given a logo at the launch of Windows 95. ISVs already certified by VeriTest Laboratories as Certified for Windows comprehend Alibre Inc., BMC Software Inc., Caere Corp., Damgaard, Executive Software International Inc., Fabasoft, FileNET Corp., Gemplus, Microsoft, Mission faultfinding Software Inc., Navision Software US Inc., NetIQ Corp., Pivotal Corp., Prophet 21, PTC, ScanSoft Inc., Symantec Corp., TG Group and WRQ Inc. In addition, there are currently 40 more companies testing their software to subsist Certified for Windows 2000.
“By designing FileNET’s Panagon Content Services around the Application Specification for Windows 2000, they enable their customers to occupy advantage of the many unique installation and administration features of Windows 2000, such as Application Installation Service, to enable quick, remote deployment and maintenance of Panagon applications by system administrators, ultimately reducing costs and downtime,”said Lee Roberts, president and CEO of FileNET.
Over 3,000 software vendors maintain committed to delivering almost 8,000 Windows 2000 Ready applications. This category defines software that is compatible with Windows 2000, has been extensively tested and will subsist supported by the software vendor. Microsoft has been supporting this endeavor by providing laboratories worldwide for compatibility testing. Customers interested in finding out the status of the applications they expend are encouraged to visit the Windows 2000 Readiness Web site at http://www.microsoft.com/windows2000/upgrade/compat/ .
“BMC Software is today providing customers with their industry-leading e-business solutions for availability and performance running on Windows 2000,”said Jim Whitney, traffic development manager at BMC Software.”We are besides pleased to subsist among the first ISVs to receive certification for Windows 2000 Server by taking advantage of COM+, WMI, energetic Directory TM , the Microsoft Windows Installer and other advanced services for Windows 2000.”
To unite the Windows 2000 readiness program, ISVs may token up at http://msdn.microsoft.com/osig/ .
About Windows 2000
Windows 2000 is an example platform for the next generation of traffic computing and addresses the full range of customers’ computing needs, from laptops and desktops to high-end clustered servers. The operating system helps organizations Internet-enable their traffic with a reliable, manageable infrastructure that is optimized for existing and emerging hardware. More information about Windows 2000 is available at http://www.microsoft.com/windows2000/ and at http://www.microsoft.com/technet/ .
General availability of Windows 2000 Professional, Windows 2000 Server and Windows 2000 Advanced Server is scheduled to start Feb. 17, 2000. Windows 2000 Datacenter Server is expected to subsist available approximately 120 days later.
Founded in 1975, Microsoft (Nasdaq“MSFT”) is the worldwide leader in software for personal and traffic computing. The company offers a wide range of products and services designed to empower people through distinguished software — any time, any space and on any device.
Microsoft, Windows, energetic Directory, BackOffice and Windows NT are either registered trademarks or trademarks of Microsoft Corp. in the United States and/or other countries.
The names of actual companies and products mentioned herein may subsist the trademarks of their respective owners.
Note to editors: If you are interested in viewing additional information on Microsoft, tickle visit the Microsoft Web page at http://www.microsoft.com/presspass/ on Microsoft’s corporate information pages.
Global Launch ally ISVs
Adobe Systems Inc.
Commerce One Inc.
i2 Technologies Inc.
Certified for Windows 2000 Applications
Alibre Design 1.0
BMC Software Patrol for Windows 2000 Server (server certification)
Caere OmniPage Pro 1.0
Damgaard Axapta 3.0 (server certification)
Executive Software Diskeeper Workstation 5.0
Executive Software Diskeeper 5.0 Server
Executive Software Undelete Server
Executive Software Undelete Workstation
Fabasoft Components version 3
FileNET IDM Document Services 5.1 (server certification)
Gemplus GemSafe User 2.1
Microsoft Office 2000 Suite
Mission faultfinding Software OnePoint Operations Manager 3.10 (server certification)
NetIQ Application Manager Suite 3.5 (server certification)
Pivotal eRelationship (server certification)
Prophet 21 Wholesale 7.5
PTC Pro/DESKTOP 2000i2
PTC Pro/ENGINEER 2000i2
Scansoft TextBridge Pro Millennium version 9.5
Symantec pcAnywhere 9.02
TJ Group PLC TJ Planner 6.0
WRQ Reflection for AS400
WRQ Reflection for HP w NSVT
WRQ Reflection for IBM version 8.0
WRQ Reflection for REGiS Graphics version 8.0
WRQ Reflection for UNIX and Digital version 8.0
WRQ Reflection X version 8.0
Industry-Leading ISVs Supporting Windows 2000 With Their Applications
Active Voice Corp., union 2.3
American Power Conversion (APC), PowerChute plusUPS management software version 5.2
Artisoft Inc., TeleVantage
Attachmate Corp., EXTRA! Enterprise 2000
Autodesk Inc., AutoCAD 2000
Autodesk Inc., Autodesk Inventor R2
Baan Co., BaanERP 5.0c
Bindview Corp., bv-Control for energetic Directory version 1.0
Bindview Corp., bv-Control for Microsoft Exchange version 1.0
Bluecurve Inc. Dynameasure 3.0
BMC Software, PATROL for Windows 2000 Server
BMC Software, PATROL for Windows 2000 Advanced Server
BMC Software, PATROL for BackOffice®
BMC Software, PATROL for Exchange Server
BMC Software, PATROL for Microsoft Systems Management Server
BMC Software, PATROL for Microsoft SNA
BMC Software, BEST/1 for Windows NT® Server
BMC Software, BEST/1 for Exchange Server
Caere Corp., OmniPage Pro 1.0
COM2001.com, InternetPBX version 2.0
COM2001.com, InternetCOMMUNICATOR 1.0
Compuware Corp., NuMega DevPartner Studio 6.5
Compuware Corp., NuMega Driver Studio 1.5
Compuware Corp., EcoTOOLS 7.1
Compuware Corp., QACenter 4.5
Compuware Corp., XPEDITER/SQL for Microsoft SQL Server TM
Corel Corp., WordPerfect Office 2000
Corel Corp., WordPerfect Office 2000 Standard
Corel Corp., WordPerfect Office 2000 Voice
Corel Corp., WordPerfect Office 2000 Professional
Corel Corp., WordPerfect Office 2000 tiny traffic Edition
Corel Corp., WordPerfect Law Office 2000
Corel Corp., CorelDraw 9 Graphics Suite for Windows
Eastman Software Inc., Eastman Software Enterprise Imaging & Workflow 4.0
Entrust Technologies, Entrust/Desktop Solutions 5.0
Entrust Technologies, Entrust/Entelligence
Entrust Technologies, Entrust/SignOn
Entrust Technologies, Entrust/ICE
Entrust Technologies, Entrust/Express
Entrust Technologies, Entrust/Direct
Entrust Technologies, Entrust/PKI 5
Executive Software International, Diskeeper version 5.0
Executive Software International, Undelete version 2.0 (Workstation)
Executive Software International, Undelete version 2.0 (Server)
FastLane Technologies Inc., FastLane DM/Suite
FastLane Technologies Inc., FastLane DM/Manager
FastLane Technologies Inc., FastLane DM/Administrator
FastLane Technologies Inc., FastLane DM/Reporter
FastLane Technologies Inc., FastLane DM/Consolidator
FastLane Technologies Inc., FastLane DM/Developer
FileNET, Panagon Content Services 5.1
FileNET, Panagon Web Services
FileNET, Panagon Image Services
FileNET, Panagon IDM Desktop
FileNET, Panagon Visual WorkFlo
FileNET, Panagon Report Manager
FileNET, Panagon Print
FileNET, Panagon Capture Professional
FileNET, Panagon Capture Desktop
Flexion Systems, the BusinessGuardian family of products and services
Freshwater Software Inc., SiteScope version 5.0
Full Armor Corp., FAZAM 2000
Gemplus, GemSafe User 2.1
Great Plains, eEnterprise
Great Plains, Dynamics
Hewlett-Packard Co., HP OpenView VantagePoint
Hewlett-Packard Co., HP OpenView Express
InstallShield Software Corp., InstallShield for Windows Installer version 1.1
Internet Security Systems Inc., Internet Scanner
Internet Security Systems Inc., Database Scanner
Internet Security Systems Inc., System Scanner 4.0
Keyfile Corp., Keyflow Commerce
Legato Systems Inc., Legato NetWorker
Legato Systems Inc., Legato Octopus
Legato Systems Inc., Legato Cluster Enterprise
MDD Inc., Trusted Enterprise Manager 3.0
Micrografx Inc. iGrafx Professional
Micrografx Inc. iGrafx Process
Micrografx Inc. iGrafx Designer
Mission faultfinding Software Inc., OnePoint Operations Manager version 3.1
Mission faultfinding Software Inc., OnePoint Domain Migration Administrator version 6.0
Mission faultfinding Software Inc., OnePoint Directory & Resource Administrator version 6.0
NetIQ Corp., NetIQ AppManager Suite version 3.4
NetManage Inc., ViewNow 1.0 Windows Edition
NetManage Inc., Rumba Office 2000
NetManage Inc., ViewNow for Citrix and Windows Terminal Services
NetManage Inc., Rumba Office 2000 for Citrix and Terminal Server
NetPro, DirectoryAnalyzer version 1.04
Network Associates, McAfee VirusScan 4.5
Network Associates, PGP CyberCop Monitor
Network Associates, PGP CyberCop Scanner
Nortel Networks, Contivity Extranet Switch client, Release 2.6.1
Novadigm Inc., EDM
Novadigm Inc., Radia
Oblix Inc., Oblix E-Business Solution
ON Technology Corp., ON Command CCM V4.6
Optika Inc., Optika eMedia version 1.5
Oracle Corp.’s suite of e-business solutions
Picazo Communications Inc., VoiceMedia 2000 Communications Server
PTC, Pro/ENGINEER 2000i
PTC, Pro/DESKTOP 2000i
Rainbow Technologies Inc. (RNBO), iKey 1000
Solomon Software Inc., Solomon IV version 4.21
Symantec Corp., pcAnywhere version 9.2
Trend Micro Inc., InterScan VirusWall (NT) version 3.32
Trend Micro Inc., InterScan eManager version 3.2
Trend Micro Inc., ScanMail for Exchange version 3.0
Trend Micro Inc., PC-cillin 2000
VERITAS Software, VERITAS Backup Exec
VERITAS Software, VERITAS Volume Manager
VERITAS Software, VERITAS NetBackup
VERITAS Software, VERITAS ClusterX
VERITAS Software, VERITAS WinINSTALL
Wise Solutions, wise for Windows Installer 2.0
WRQ, WRQ Reflection 8.0
WRQ, WRQ Reflection 8.0 for IBM
WRQ, Reflection for HP w NSVT
WRQ, Reflection for AS 400
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