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000-030 exam Dumps Source : IBM Tivoli Service Request Manager V7.2(R) Implementation
Test Code : 000-030
Test cognomen : IBM Tivoli Service Request Manager V7.2(R) Implementation
Vendor cognomen : IBM
: 202 existent Questions
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IBM IBM Tivoli Service Request
April 10, 2008 09:00 ET
Tivoli provider Request supervisor stated as a leader for both tremendous advanced organizations and Smaller establishments
ARMONK, the mountainous apple--(Marketwire - April 10, 2008) - IBM (NYSE: IBM) nowadays introduced that its Tivoli service Request supervisor has been named as a pacesetter in Forrester's March 2008 document entitled "The Forrester Wave™: service Desk administration tools, Q1 2008."
in this complete evaluation, Forrester analyst Chip Gliedman evaluated 13 huge and wee carrier desk companies across ninety six criteria, with IBM being named a pacesetter for both huge advanced companies and smaller organizations.
The consequences of the Forrester report mirror the components and dedication IBM has made to the carrier Desk market. Tivoli's carrier Request manager utensil suite has been better and accelerated via received know-how and dedicated edifice supplies, leading to a solution that can meet the varying necessities of each colossal and wee businesses.
"We're extremely joyful with Tivoli's most recent positioning in Forrester's Wave file on provider Desk management equipment," pointed out Al Zollar, favorite manager, Tivoli utility. "the convenience of configuration, decrease migrations charges, means to ameliorate devoid of impacting investments in personalization, as neatly because the synchronous structure gives this respond suite the provocative potential to fulfill a wide selection of necessities in keeping with the challenges their valued clientele face. With the elements they now Have been able to add to their development and implementations teams, they are confident Tivoli will continue to live a leading respond for the carrier Desk management market."
Forrester evaluated the strengths and weaknesses of properly service desk administration tools. The evaluation focused on Product Capabilities, ITSM road Map and Market Traction. The report summarized its contrast of IBM Tivoli's provider Request manager as "... an striking ITIL-primarily based service administration answer, ... [it] is on its approach to fitting a formidable competitor on the tall conclusion."
The criteria for the service Desk administration paraphernalia for giant or complicated corporations covered: capacity to deal with mountainous summon volume; capable of model significant and sophisticated workflows; integration with traditional techniques and asset management tools; able to assist the setting up and assist needs of massive, global companies.
IBM Tivoli's respond changed into referred to in the report as being among people who provided "industrial-energy device suites with proven tune records in many world corporations of 10,000 plus employees. bar not one Have comprehensive suites of paraphernalia protecting a full compass of provider management requirements tied to robust workflow engines and overlaying properly-tier CMDB architectures."
The criteria for provider Desk administration paraphernalia for Smaller establishments with less advanced wants were different, however again IBM Tivoli's respond become named as a "leader" for this category.
For smaller agencies, the service desk atmosphere become characterised by means of: lower platform calls for; enhanced stress on incident and issue administration; decrease requirements for practicing and professional materials; desk-excellent actuality cycle capabilities. IBM Tivoli's carrier desk device respond scored in the file's right of the pack via its "shear breadth of performance and capabilities."
About IBM
For more information on IBM, tickle talk over with www.ibm.com. additional info on IBM's Tivoli can moreover live discovered at http://www.tivoli.com.
IBM Maximo provider Request (carrier Request) app offers a platform for coming into provider requests into IBM Maximo Asset administration. provider Request is compatible with IBM Maximo any set 7.6.2.x.
clients can talk or ilk an silhouette of the request, and enter a region and an asset for the request. they can moreover view the requests that they created which are at the moment unresolved so that it will comply with up on these requests. Contact your IBM Maximo anyplace administrator earlier than the consume of this software.
Tivoli Unveils e-business management tools
Tivoli systems Inc. has developed fresh administration options to handle e-enterprise’ tall carrier stage necessities, according to the IBM MQSeries, NEON and BEA systems middleware. Tivoli supervisor for MQSeries and Tivoli supervisor for BEA TUXEDO leverage integration with Tivoli commercial enterprise to enlarge vicissitude decision velocity and enhance utility availability and performance. in addition, fresh Tivoli capable releases of IBM MQSeries Integrator, NEON e-Biz Integrator and IBM WebSphere application Server computer screen and control the functions underpinning censorious e-enterprise processes.
Tivoli's fresh e-enterprise infrastructure management options encompass: Tivoli manager for MQSeries 2.3, a centralized management device for IBM MQSeries message queuing application, which helps IBM's latest MQSeries liberate and offers fresh degrees of usability, scalability and efficiency; Tivoli supervisor for BEA TUXEDO, which consolidates administration counsel from distinctive domains and servers with suggestions from different censorious accessories of the distributed ambiance; Tivoli global commerce manager, a device that unifies the management of multiple databases, message queues, remonstrate request brokers, net servers and functions, reminiscent of PeopleSoft and SAP; Tivoli resolution advocate courses, which radically change availability records accrued from distinctive TUXEDO domains into commerce skills for skill planning and allocation of resources and capital.
IBM MQSeries Integrator, IBM WebSphere application Server and NEON e-Biz Integrator IBM MQSeries Integrator message broker and NEON e-Biz Integrator allow companies to dynamically react to enterprise pursuits by using manipulating and routing statistics and seamlessly integrating purposes, databases and networks. To proactively control this strategic middleware, NEON and IBM Have introduced fresh Tivoli in a position solutions that allow organizations to manage components of their e-business commercial enterprise out-of-the-field with Tivoli. moreover, IBM has additionally announced that WebSphere software Server will ship Tivoli in a position.
Tivoli supervisor for BEA TUXEDO and IBM WebSphere utility Server at the moment are available. Tivoli supervisor for MQSeries 2.3, NEON message monitoring utility and IBM MQSeries Integrator are scheduled to live obtainable within the first quarter of 2000.
For more information, consult with Tivoli at www.tivoli.com.
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Enterprise Security: Locking Down Web Services
By Roberta Bragg
11/20/2001
As you've probably gathered from the plethora of hype and hope freely available from the vendor of your choice, Web services are the next distributed computing paradigm. [You can discern their October cover stories at www.esj.com for in-depth coverage of Web services.—Ed.] While paradigms forward and go, most of us survive—and not because they eagerly embrace every fresh technological whim. Rather, we've learned to selectively accumulate expertise in fresh technologies and champion their consume where appropriate.
But I enjoy to enact more than that—and I'm going to challenge you to enact the same. quiz yourself this question: What will live the security challenges of the fresh Web services model? I'm not talking about the proposed standards and fledgling products at the code level, since I doubt that most vendors will do that code available to us anyway. Rather, I value examining the areas where your company will live most vulnerable where Web services are concerned—where your services meet with the outside world's.
Get Involved Early
Three steps taken now can assist assure that when your company does start using Web services in a grave way, security won't live compromised.
Educate yourself; Have your security team enact the same. Now is the time to define for vendors and in-house developers just what standards they'll live expected to adhere to.
Demand full details from vendors and programmers about how they're addressing security. PKIs, trusted relationships, CAs, storage of keys—ask for the works.
Get involved as security standards are developed industrywide. If you've been in computing a while, your input is especially valuable. If you Have an interest in this area, don't wait to Have security standards dictated to you. —R.B.
First, I'm suggesting that you study up on the algorithms that define how Web services work. Then set your considerable expertise to drudgery defining significant security practices that every vendor and every in-house programming team can follow in using this fresh model. You want everyone your solid works with to understand that security goes in before the label goes on; to enact that, you Have to assist vendors and in-house staff understand your intent.
Second, claim that both your vendors and your programming staff give you full details on how they intend to provide for secure transactions with and between Web services. do them inform you key strengths, standards incorporated and algorithms used. If public key algorithms are piece and parcel to their approach, who's the Certificate Authority and what trusted relationships are in place? Where are keys generated and stored? How are they protected?
Remember, while a Web server provides for interaction between a browser (and thus an individual) and a Web page, Web services provide for interaction between Web services. If code somewhere is talking to code elsewhere on my—or my company's—behalf, I want to know that hacker Beelzebub's code isn't spoofing, examining, corrupting, stealing or otherwise interfering with the process.
Third, review the proposed security standards and processes already in the works. Participate in the discussion. The opportunity is this: Each succeeding "new model of computing" seems to evolve without the capitalize of the participation of the generations of computing experts from the previous one. I'm not motto that anyone working on current projects is clueless—far from it.
There are some excellent ideas being incorporated. But let's pan it—of the millions of programmers working on your Web services projects, everyone won't live quite so gifted. If Web services are to live secured, their design and implementation requires your participation. Since you probably won't net an invitation, you'll Have to jump right in.
Early Vendor Solutions
In addition to SSL and other PKI/certificate-based approaches, vendors are using established and proposed standards, as well as proprietary solutions. Here are a few vendor approaches:
IBM (www.ibm.com): IBM's DB2/XML Extender allows access to DB2 version 7.2 by Web services applications. Tivoli Manager for WebSphere Application Server provides a separate point of control for access in distributed environments that consume WebSphere. Tivoli SecureWay Policy Director can live used by WebSphere developers to build access control into applications.
Microsoft (www.microsoft.com): Microsoft's .NET strategy entails the consume of security in several areas including file, operation and URL authorization, rule-based security policies and role-based security based on users inside and outside of traditional Windows environments. Microsoft's strategy moreover provides for authentication of .NET forms, in which a user provides credentials on a shape that's submitted to the application for validation.
Netegrity (www.netegrity.com): Netegrity's TransactionMinder is intended to provide centrally managed, policy-based access control to XML-based Web services and UDDI registries with initial advocate for Sun ONE and webMethod's platform. Future advocate is planned for Microsoft's .NET, BEA Systems and Bowstreet's Web services.
Oblix (www.oblix.com): Oblix has released NetPoint 5.0, a management software product that uses XML-based Web services for identity and access. It integrates with Microsoft's energetic Directory (user and group controls defined in AD can live used) and Verisign's On-Site Certificate services.
Securant Technologies (www.RSA.com): Securant Technologies, now piece of RSA Securities, has announced separate sign-on, Web-access management for BEA WebLogic's Portal 4.0 through its ClearTrust SecureControl product. Securant's products will consume SAML. —R.B.
Security Essentials
Determining the questions to quiz is simple. Secure Web services should provide sophisticated handling of the very security challenges you claim of any computing logic. The problem is, because Web services often will involve outside exposure, making such services safe demands that you prefer a very different approach.
Authentication: In the information systems world that most of us drudgery in, authentication means proving identity by providing a user ID and password, or in more sophisticated environments, a smart card, token or body part. In modern networks, computers may authenticate each other through certificates, Kerberos or even pre-shared manual keys. In the Web services world, programs of varying ownership, origination and sophistication will live interacting with each other. How can they live assured that these pieces of code can correctly identify and authenticate each other?
Authorization: Let's simulate that you're a medical establishment—a hospital or a doctor's office—and I'm a medical insurance company. I might Have Web services in set that receive and respond to your Web services' requests for payment. Once their services Have proven their identity, how can they control what they can enact with each other? In the course of the transfer of patient information from your Web service to mine, what controls the access my Web service has?
Think of two clerks from different companies talking on the phone. You Have strict rules on what types of information can live provided to whom. Indeed, you control the access your employee has as well. Obviously, I could program my Web service to quiz inevitable questions, but will yours live able to determine which it should answer? They can give rules to clerks and restrict their knowledge, and set file permissions to restrict users accessing computer files. Yet how will this model drudgery when the people exchanging information are not people at bar not one but snippets of code?
No result found, try fresh keyword!IBM ... implementation times. For these reasons, NOW may lose inevitable customers over time to SaaS providers who proffer more attractive multi-tenant solutions. They congratulate ServiceNow for creating a ...
Shared identities
Federated approach makes identity management portable
By Maggie Biggs
Mar 13, 2008
Overlapping identity management systems can live as much of a stitch to users ' and ultimately to systems administrators ' as multiple passwords.
Agencies that maintain multiple user repositories or whose processes cross more than one security domain should account implementing federated identity management to reduce administrative overhead and costs while increasing security and simplifying the user's experience. The primary objective of federated identity management is to give authorized users the talent to securely access applications or services both in their own organization and in other domains without the need for redundant user administration in bar not one the domains involved.
The need is obvious; with the increased integration of Internet-related technologies into commerce processes, users often need to cross domains to access external systems. Likewise, external users often need to access internal systems.
Imagine federal, condition and local first responders being able to access bar not one levels of resources with a separate sign-on. A federated identity management system can handle that ilk of responsibility without sacrificing security.
Maintaining identities
There are several benefits to implementing federated identity management. 'Chief among those that Have driven deployments is the cost of maintaining identities for service providers," said Andras Cser of Forrester research. 'With federation, only one party needs to maintain the users' identities.'
Moreover, security can live improved by authenticating and authorizing users in a separate operation and then using their identity attributes to determine which applications or services they can access.
Privacy can moreover live addressed because the information shared can live controlled or limited.
For the user, life gets easier because in a federated environment, they must remember only a separate password.
Adoption of federated identity management is expected to enlarge dramatically this year and next as organizations attempt to ameliorate communication with commerce partners, enhance customer service, better integrate outsourced services, and adopt more open, standards- based technologies. Cser said he expects market adoption to double by 2009.
However, some challenges remain before adoption can depart mainstream ' and they're not only technical. People, process and risk issues must live addressed during any federated identity implementation, said Gregg Kreizman, research director of Secure commerce Enablement at Gartner Group. These agreements lay out the fundamental expectations for bar not one parties and embrace elements such as:
How identity will live proved before a credential is issued.
What forms of authentication will live used.
The expectations for provisioning and de-provisioning users.
How credential providers' activities will live monitored and audited.
Which service levels will live maintained.
What are the users' responsibilities.
The liabilities for each party in the event of a breech or failure.
The audit requirements.
'Establishing such an agreement has typically been the most difficult piece of establishing a federation,' Kreizman said. Therefore, one of the most considerable items on your federated identity management checklist should live establishing a formal governance goal with bar not one cross-domain partners.
Carolyn Ford, product manager for Identity and Access Management Solutions at Novell, said she moreover sees some technical hurdles. 'There needs to live standardization on identity policies and procedures to ensure consistency through the organization,' she said. 'Organizations moreover need to implement an external auditing and monitoring system to validate and prove those systems were properly implemented and effective.'
How it works
At a tall level, a user or service logs in to an identity provider (IdP) ' usually in the user's local domain. The user or service then requests access to an application or a service. If that request is in the local domain and the user is authorized to access it, the IdP grants access.
On the other hand, if the request is for an application or service in another domain, the IdP redirects the request along with an assertion containing the federated identity information.
