Cisco 600-455 : Deploying Cisco Unified Contact Center Enterprise (DUCCE) ExamExam Dumps Organized by Shahmir Mangi
600-455 test Dumps Source : Download 100% Free 600-455 Dumps PDF and VCE
Test Number : 600-455
Test Name : Deploying Cisco Unified Contact Center Enterprise (DUCCE)
Vendor Name : Cisco
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Designing Cisco Unified Contact Center Enterprise
Exam Number : 600-455 UCCED
Exam Duration : 75 minutes
Questions in test : 65-75
Passing Score : Variable (750-850 / 1000 Approx.)
Recommended Training : Administering Cisco Unified Contact Center Enterprise Part 1 (AUCCE1) 2.0
Administering Cisco Unified Contact Center Enterprise Part 2 (AUCCE2) 2.0
Deploying Cisco Unified Contact Center Enterprise (DUCCE) 2.0
Exam Registration : PEARSON VUE
Real Questions : Cisco 600-455 Real Questions
VCE practice test : Cisco Unified Contact Center Enterprise Specialist Practice Test
Describe the Features and Functionality of the Cisco Unified CCE Solution 23%
1. Describe the role of Cisco Unified Communications Manager in Cisco Unified CCE
2. Describe the role of voice gateways and Session Initiation Protocol proxy in Cisco Unified CCE
3. Describe the role of congestion control in Cisco Unified CCE
4. Describe the role of Cisco Unified Intelligent Contact Management (Unified ICM) in Cisco Unified CCE
5. Describe the role of CTI in Cisco Unified CCE
6. Describe the role of Cisco Unified Customer Voice Portal in Cisco Unified CCE
7. Describe the role of high priority traffic in Cisco Unified ICM
8. Describe the methods available to configure and use precision routing
9. Describe the role of Cisco Unified Mobile Agent in Cisco Unified CCE
10. Describe the role of Cisco Outbound Option in Cisco Unified CCE
11. Describe the methods available to secure the Cisco Unified CCE solution and their impact on system capacity and functionality
Identify the Design Considerations for Cisco Unified Communications Manager in a Cisco Unified CCE Solution 11%
1. Describe the Cisco Unified Communications Manager originated calls to Cisco Unified Customer Voice Portal
2. Describe the Cisco Unified Communications Manager options for transfer calls to agents involving SIP trunks
3. Describe the requirements for Cisco Unified Mobile Agent on Cisco Unified Communications Manager
4. Describe the impact of the multiline automatic call distributor functionality of Cisco Unified CCE on Cisco Unified Communications Manager
5. Describe the cluster over the WAN consideration for Cisco Unified Communications Manager
6. Describe the Cisco Unified Communications Manager redundancy options for centralized deployment
7. Describe the methods available to maintain end to end reporting for transferred calls
Identify the Network Design Considerations in a Cisco Unified CCE Solution 19%
1. Explain the failure scenarios with geographically separated Cisco Unified CCE deployments
2. Describe the quality of service usage within Unified Contact Center Enterprise solution
3. Explain the network requirements to support the Clustering over the WAN (CoW) deployment model for the Cisco Unified CCE solution
4. Describe the basic deployment models for the Cisco Unified CCE solution (single-site, multisite centralized, and multisite distributed)
5. Explain network requirements for the Cisco Unified Intelligent Contact Management visible and private network connections in a Cisco Unified CCE solution
6. Describe Cisco Finesse failover scenarios
7. Describe the factors that impact Cisco Unified Intelligence Center bandwidth usage
8. Describe the Test Other Side method used in Unified Intelligent Contact Management
9. Describe the high-availability options of all components supported in the Cisco Unified CCE solution
Identify the Design Considerations for Cisco Unified ICM, Cisco Finesse, Cisco Unified CVP, and Cisco Unified Intelligence Center in a Cisco Unified CCE Solution 23%
1. Explain call type usage within Cisco Unified ICM in Cisco Unified CCE solution
2. Describe the design consideration for administrative workstations when Unified CCE is deployed into two data centers (geographically separated)
3. Describe the impact for re-qualify call node in Cisco Unified ICM script
4. Describe the Cisco Unified Boarder Element and SIP proxy functionality within Cisco Unified CCE solution
5. Describe Post Call Survey functionality and its call flow
6. Describe Whisper Announcement functionality and its call flow
7. Describe Courtesy Call back functionality and its call flow
8. Describe Cisco Finesse features and its third-party gadgets
9. Describe the Cisco Finesse workflow
10. Describe the agent target rules feature of Cisco Unified ICM and the impact it has on the Cisco Unified CCE solution
Describe the Sizing Process for Contact Center Resources and Cisco Unified CCE Components 13%
1. Describe common sizing inputs such as agent talk time, queue time, and wrap-up time and their impact on sizing contact center resources
2. Explain how Erlang calculations are used as part of the sizing for contact center resources
3. Describe the Packaged CCE capacity
4. Describe the sizing consideration for SIP proxy methods
5. Describe the factors that are used to size the components of the Cisco Unified CCE solution — including Cisco Unified Communications Manager, Cisco Unified CVP, and Cisco Unified ICM components, such as peripheral gateway, router, logger, and administrative workstations
6. Describe the factors that are used in sizing the bandwidth required for the Cisco Unified CCE solution
Describe the Virtualization Environment for Contact Center Resources and Cisco Unified CCE Components 11%
1. Identify the VMware supported features
2. Describe the configuration considerations for NIC in virtualization environment
3. Describe the Cisco Unified Computing System B_Series fabric interconnection and the upstream network connectivity
4. Describe the design considerations for Cisco Unified CCE running on the Cisco Unified Computing System B_Series
5. Describe the design considerations for upstream IP switches when using the Cisco Unified Computing System C_Series
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CCNP commercial enterprise, which is among the most general certifications offered with the aid of Cisco, can Strengthen your profession and support increase your incomes skills. The direction to this certificate is very basic. you are going to most effective should circulate the core test and one attention check as a way to earn your badge.
The leading knowledge of this credential is that it permits the applicants to select a specific networking enviornment that they are looking to strengthen in. another improvement is that every attention examination you clear gives you a certain certification from the expert category.
listed here, they are able to analyze one of these assessments and supply you with the details that you should comprehend before sitting for it. let us gain knowledge of greater about author: EZRA X as one of the required tests.
About Cisco 300-415 examination
After passing the core exam, the candidates have just a few alternate options on what they can concentrate on. One of these alternate options is Cisco 300-415, which is all concerning the implementation of Cisco SD-WAN solutions. therefore, you will no longer handiest get CCNP commercial enterprise however additionally the Cisco certified expert – enterprise SD-WAN Implementation certificates.
apart from 300-415 ENSDWI, other remaining attention tests consist of writer: MAXWELL C, 300-420 ENSLD, 300-425 ENWLSD, 300-430 ENWLSI, and 300-435 ENAUTO.
When enrolling for this certification exam, you will be required to resolve 60 questions within ninety minutes. The structure of the 300-415 test is divided into six elements, which symbolize here subject matters:
20% of the questions during this examination are involving architecture, while the other 20% consult with Router Deployment. 15% of the examination content material checks your abilities of Controller Deployment and additionally 15% covers QoS and safety, while 10% of the questions are related to management and Operations. The creator: FINN Z of the total content material includes the areas regarding guidelines.
practise for Cisco 300-415 exam
considering the fact that Cisco 300-415 is an expert-degree certification examination, the candidates should have hands-on experience with a view to sit for it. They must also have some years of journey with Cisco options.
even though you've got a long time of experience working with Cisco options, remember to nonetheless pay attention to the instruction method. which you could enrol for the official direction and take the instructor-led practising.
After completing this legit half, you might also assess your self by taking a couple of follow exams, which which you could obtain from a number of professional sources. These materials will support you see what areas you nonetheless deserve to overview. follow assessments, just like examination dumps, will display you what form of questions you're more likely to come upon in the precise examine and the way you can accurately control the given time. After such coaching, you're going to truly have a excessive possibility of acing the creator: BAILEY B.
Cisco 300-415 is undoubtedly value the effort since it specializes in a big range of latest knowledge. This makes the consultants who've cleared it greater versatile in the place of work. So, if you wish to become one in every of them, go for this author: CHRISTOPHER N.
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