Privacy & Security

To complete an order, our customers must share with us their name, email, shipping & billing addresses and credit card information. This information is used to create an account to process and ship your orders. We do not sell or rent this information to any third party.

Cookies & Log Files

We use Cookies to store your shopping bag information, preferred font size, and preferred catalog sorting only. We do not store any of your personal information nor do we use cookie to track your activities while you are visiting our website. Logs are the information created and stored by the server and include data such as a visitor's IP address, browser type, referring/exit pages, platform type, and date/time stamp. We use this information to analyze traffic trends. None of the information collected in this manner can be used to ascertan personal identity of our visitors.

Google AdWords Conversion Tracking

We use the Google AdWords conversion tracking service to monitor the performance of our advertising campaigns. We rely upon web browser cookies created by Google to track Google AdWords conversions. We do not have access to the content of such cookies, but we are provided with reports on visitors referred to our site through Google AdWords adverts. Such reports are aggregate and do not contain personally identifiable information about individual visitors.

Secure Transactions

We use Secure Sockets Layer (SSL), the industry standard for secure commerce transactions to transmit your credit card information over the Internet. SSL encrypts your credit card number and other personal details during the transaction process so that the information cannot be read as it travels over the Internet. Every purchases you make at Textbookw is absolutely safe. Textbookw use a thawte certificate to ensure secure transmission of your information.


More Information

If you still cannot find the answer to your question, please contact us. Our Customer Service department will make every effort to respond to your message within 24 hours.